Overview

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Mercure Resort Hunter Valley Gardens

2090 Broke Road, Pokolbin, NSW 2320, Australia
+61 249 982 000

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+61 249 982 000

Overall guest ratings

8.3/10 Excellent
Based on 686 reviews

Review highlights

  • 9.9
  • 8.1
  • 5.6
  • 4.1

Good to know

  • Spacious rooms
  • Pleasant hotel grounds

Nearby

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    About

    Mercure Resort Hunter Valley Gardens is a premium 4.5 star property boasting the prime Hunter Valley central location. Walk to Hunter Valley Gardens, 5 cellar doors, restaurants, cafes and shops all from the convenience of your hotel room. The Resort features elements bar & dining, 72 well appointed rooms, a pool, sauna, spa, tennis courts and function space for conference and weddings. Take a break in the Hunter Valley to enjoy fine food and wine with Mercure Resort Hunter Valley Gardens.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Concierge service
    • Laundry facilities
    • Child pool
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 686 reviews
    • 9.9 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% were happy with the room service."
    • 7.4 "Good amenities."
      8.9 "89% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 5.8 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.6 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.5 "65% thought the minibar was ok."
    • 4.1 "Value below average."
      4.5 "55% thought it was overpriced."
      1.4 "86% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      4.5 "55% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    Based on 521 reviews
    • 9.8 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.3 "Good amenities."
      8.8 "88% found the grounds to be nice."
    • 6.9 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.6 "Vibe was decent."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.1 "Value below average."
      4.1 "59% thought it was overpriced."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.2 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    Based on 150 reviews
    • 9.9 "Terrific location."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.0 "Value below average."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.6 "Internet is poor."
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    Overall rating

    8.3 Excellent
    Based on 13 reviews
    • 5.3 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

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