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Proximity to wineries and function that we were attending. Quiet and peaceful surroundings, and cleanliness of rooms and establishment.
Staff always available and willing to help, choice of eating options for dinner and breakfast, and luxury of overall hotel. A beautiful place to stay!
comfortable, close to activity we where there for (balloon flight)good location for wineries all good
The location was outstanding, and the surrounds excellent, this included the quiet and serene feeling lookoing out across the valley. The atmosphere within the room,and the generous space within the room made for a most comfortable and welcoming stay. All the staff we encountered were friendly and most helpful.
Comfortable bed and room room did not look over vineyards as advertised. Noisy due to weddings.limited eating options
Sauna & spa There were at least 12 ground floor empty motel style units as a couple in there mid sixties we given a top floor unit .we stayed 2 nights"KNOW one came t0 clean or remove wet towels clean rubish or make beds "front&rear balconies &stairs filthy ruined what should have been great holiday
Location.Friendly and helpful staff. Room facilities and balcony outllook, mind you tree types and their location close to our room did impede the view. Breakfast facilities and variety were good. Covered walkways also provided a good deal of comfort. A minor point, the shower recess was not watertight - there was a lot of water on the floor during and after showering.
Room and facilities were perfect for the 2 of us
Comfort, location of all the winerys.
loved the minibar, the fire and the very comfortable bed! was disappointed with the fact that such an otherwise luxurious suite did not have more cosy flooring, ie carpet, or at least a thick cosy rug. Also the staff member who checked us in was very cold and unwelcoming
We loved the surrounding countryside, the way all the roads were all so well labelled, the opportunity to visit the Hunter Valley Gardens again and the helpfullness of all the staff at the Resort. We only had the cold breakfast but we would have enjoyed some country cooked Meusli instead of just cereal packets.
Nice and Quiet. A pleasant stay!!
The bed and bedding were very comfortable. Staff were quite helpful. Nice location, though VERY hard to find in the dark. Ordered room service wedges. They were VERY expensive and quite clearly of the store bought frozen variety.
Closeness to the wedding we attended, opposite the shower over the high bath
I liked that there was a bath in the bathroom Shower screen to be longer down the bath, face washes to be placed on the bench with towels as the drawer wasn't the first place i looked. Breakfast at 10am, most food was gone and no more was served
clean room room was expensive not good value,breakfast too expensive not good value,we got the feeling they charge what they like because there is no where else to go, same goes for the bar prices $6.00 for a glass of draught beer on tap is a rip off
Polite knowledgeable staff, spacious clean room, horse riding on site was fun, and the food and wine were delicious. The guest internet facilities in the reception are very slow and basic but i did get a refund as it wasn't working properly so it has been acknowledged.
Lovely bed, bathroom and room size. Walls were so thin we could hear our neighbor snoring, and than talking the next morning.
The hotel was very close to all the wineries, only 5 minute drive to the Gardens. Horse riding available on location, so was able to enjoy an early morning ride. Had to request a different room on arrival even though a room with queen and single was stipulated during booking.
service & civility no