Overview

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Hotel Crystal

86, Place Drouet D'Erlon, 51100 Reims, Champagne-Ardenne, France
+33 3 26 88 44 44

£44+

Overall guest ratings

7.7/10 Good
Based on 1,429 reviews

Review highlights

  • 9.6
  • 8.6
  • 6.6
  • 4.6

Good to know

  • Friendly atmosphere
  • Accessible parking
  • Pleasant hotel grounds

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Mars Gate and Museum of Fine Arts, Hotel Crystal offers an airport shuttle (available 24 hours) for EUR 70 per person roundtrip. You can relax with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace, and a garden are other highlights.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,429 reviews
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 6.6 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.5 "55% said the architecture was not spectacular."
      5.5 "55% considered the lobby entrance to be so-so."
      5.5 "For 55%, terrace was good enough."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.6 "Disappointing food."
      1.5 "85% found the side dishes unedible."
      2.7 "73% did not enjoy the desserts."
      2.0 "For 80%, the dining experience was not enjoyable."
    • 4.2 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      2.0 "80% criticized the small bathroom."
    • 3.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      0.8 "For 92%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
      1.9 "81% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      4.0 "60% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
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    Overall rating

    7.8 Good
    Based on 857 reviews
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.7 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
      5.8 "58% said the architecture was not spectacular."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Internet is average."
    • 4.9 "Disappointing food."
    • 4.2 "Not very comfortable."
      1.8 "82% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      2.2 "78% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.9 "Air conditioning was criticized by 81%."
      2.7 "73% had problems with the shower."
      2.8 "72% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    Based on 285 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.6 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 6.3 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      1.7 "83% said rooms were small."
    • 4.1 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.9 "71% complained about the bathroom."
      2.9 "71% had problems with the shower."
      1.6 "84% thought they were poorly maintained."

    Overall rating

    8.0 Good
    Based on 14 reviews
    • 5.2 "Vibe was decent."

    Overall rating

    7.6 Good
    Based on 271 reviews
    • 9.7 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.7 "Disappointing food."
    • 4.0 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% said rooms were small."
    • 3.1 "Awful rooms."
      2.4 "76% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Accessible parking"
    "Pleasant hotel grounds"
    data provided by TrustYou
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