Overview

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Ruthin Castle Hotel & Moat Spa

Castle Street, Ruthin, LL15 2NU, United Kingdom
+44 182 470 2664

£106+

Overall guest ratings

8.4/10 Excellent
Based on 564 reviews

Review highlights

  • 9.6
  • 8.9
  • 7.9
  • 5.0

Nearby

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    About

    Ruthin Castle Hotel & Moat Spa is located in Ruthin.

    Rooms

    Make yourself at home in one of the 50 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 spa tubs, a health club, and a sauna. This Victorian hotel also features complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary full breakfast is included.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 564 reviews
    • 9.6 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good amenities."
      9.7 "97% found the grounds to be nice."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.0 "Average value."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      0.5 "95% said the bathroom was dirty."
    • 1.7 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 473 reviews
    • 9.8 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good amenities."
      9.6 "96% found the grounds to be nice."
    • 6.8 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 5.4 "Bar is ok."
      6.0 "Alcoholic drinks were not bad, according to 60%."
    • 4.8 "Value below average."
      3.1 "The price was too high for 69%."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 62 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      9.7 "97% found the grounds to be nice."
    • 6.9 "Breakfast is mediocre."
    • 6.9 "Vibe was decent."
    • 5.9 "Rooms are ok."

    Overall rating

    7.7 Good
    Based on 28 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.5 "Good amenities."
    • 7.4 "High comfort."
      7.7 "77% said the beds were comfortable."
    • 7.1 "Tasty food."
    • 6.2 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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