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Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
Cost, service, comfort Location, but only because I am working in downtown Seattle. Excellent access to SeaTac and would recommend highly for anyone song business in the airport area. Cheaper and nicer than the chain hotels in the area. Exceptional service and fabulous comfort and awesome environment. I would make it my long term lodging choice, except for where I am working.
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
Great food! Luxurious. People super friendly. Beautiful room, nice details.
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
Relaxing environment inside and out, despite close proximity to a major airport.
It was an unexpected delight in a convenient location - close to the airport.
It did not have a hotel-like atmosphere
location and theme of hotel charging for parking
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
Parking was a pain in the butt
This was the best free breakfast ever! they thought of everything. maintenance in our room.
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
The staff was courteous. I wish I had known they were under construction.
The airport shuttle service was great. The wifi was terrible.
Due to stormy weather in Seattle, the Hampton inn was unable to accommodate our reservation. They made arrangements for us to stay at an alternative hotel. The following day, they picked us promptly and shuttled to our parked car at their facility. Excellent service!
The staff was incredibly nice and FAST. Fastest check-in at a hotel ever. The room was very clean and comfortable, nice decor and touches. The free breakfast was better than most. My partner was thrilled that there was biscuits and gravy, and I made a sausage sandwich. Check out and the shuttle to and from the airport were just as fast, clean and convenient as the rest of the stay.
Very clean room. A/C unit was also clean...no musty smell. Overall, the facility needs to be refurbished. Carpets need to be changed!
Staff was very accomdating.
Everything was great.
We use this Hampton Inn when ever we have an early flight out of SEA-TAC. It is fairly new and well kept. Prices are reasonable. I can't speak to the breakfast as we generally are gone before service starts. They will put up a snack bag for you. A short walk to Dave's Diner is a good option as well as other places to eat in the area. Nothing negative about it since the road construction is done.
Nice location , clean facility and wonderful staff. See above
The location It wasn't worth the price charged.
Beds were comfortable......very clean....both bathroom and living space. Not many hotels I would walk barefoot, but this was one. Good breakfast, with variety. Couple of tile areas in our room bathroom where the wall meets the bathroom that were not there and a few places missed in the floor tile grout.... Just seemed they left little things undone when built, which we wouldn't expect.... All in all, a very good stay...
Clean, efficient and convenient for those traveling via SEA-TAC and in need of an overnight stay. They offer free shuttle service to and from the airport. Pickup from the airport was a simple phone call away and I was picked up right away. In the morning hours, the shuttle runs every half hour to take folks to the airport. Absolutely efficient and convenient. Hotel was clean and everything in working order. All the staff I interacted with here very pleasant and polite. I didn't try out their free wifi since I got in pretty late and went straight to bed. Free hot and continental breakfast in the morning was nice. I would definitely stay here again.
My family have had Alaska vacation during Thanksgiving, and stayed in Hampton overnight before returned to Nashville. The experience in your hotel is excellent! We recommend the hotel immediately to other family members and our close friends at the night we stay! We are sure will come back again if we have the chance to visit Seattle in the future!
Bed was comfortable Room was big No place to hang your clothes in room Breakfast quality looked rather weak Giant construction project in the front of the hotel Difficult to get the temperature right- 1 degree up and you were roasting, 1 degree down and you were freezing.
Stayed two nights. There was nothing I could complain about. It was everything we expected and more. The staff, the location, breakfast was great. Will definitely stay in Sleep Inn's more often.
Good location, clean and comfortable room, good breakfast, good value for the money.
The room was nice & very clean. The best part is was a very good price!
Convenient location for getting to the airport. Excellent courtesy shuttle to airport. The driver was very pleasant and helpful. How can you have a laundry room but have no place to get change? I was told to walk down the street somewhere to get change. That's ridiculous. Breakfast could only be described as lousy.
Sleep Inn is a very good location to the Sea-Tac airport. The shuttle drivers are really good at getting you to the airport on time. The only complaint I have is that the breakfast was not available for early flights. We paid for breakfast but weren't able to eat. Some type of accommodation should be made for very early travelers.
My room was extremely clean, the bed comfortable and the bed linens new. The morning airport shuttle was extremely well-organized. The driver organized luggage according to departure stops. The check-in desk and the morning shuttle driver were both very competent. The room was very small. Street noise could be heard. Evidently the windows do not block street noise.
Friendly staff, good location near airport and Southcebter, and 24 hr shuttle service to get traveler to airport. Food was available in breakfast area for traveler catching airport shuttle at 3:30 AM! Had some difficulty getting room heat adjusted (probably my fault), but fan somewhat noisy. Bed and pillows could have been a bit softer!
The staff was very friendly and the breakfast was great what a spread
After reading some of the reviews on other sights, I was hesitant to book. However, I am VERY satisfied that I did. The staff were all very friendly and helpful and the room was very clean and comfortable. It appeared to have been recently renovated. I did not have any negative experiences or concerns.
Location is good for close proximity to airport.The room interior looks good. It's a decent hotel for a Sleep Inn and spending $50-$75/night. I wouldn't pay anymore than that. Hotel was full and we had to park in an unlit gravel area. The hotel had a terrible dingy old smell. The room was sprayed with fragrance disinfectant so bad it was hard to breath.
Decor and very clean. Nice breakfast too!
Very comfortable and close to JFK Airport Access difficult - surrounded by highways
Convenience of delivery to airport. No Restaurant!
We only slept over before catching our cruise ship,so we needed the pick-up service from the airport & sleeping accommodations. Everything was acceptable
It was close to the airport and offered a free shuttle service. It was quite old and not the 'normal' Best Western standard I've seen. Secondly, the floors and walls were paper thin, so we heard every step of the person above us.
The shuttle was supeb....a great choice of hotel in view of catching an early a.m. flight out of Sea/Tac airport. The breakfast was very average, but not a deterrant. The hotel was very good and they accomodated us when they could not find my "bookings.com" reservation. I had booked a king room for June 28th (of which they had no record) .....they did find a booking for me for July 7th which made no sennse to me. This was the first time I used Booking.com and it makes me a little nervous....and yet I just stayed at Kempinski in Frankfurt and the reservation was flawless....
room service was excellent. breakfast hot, plentiful and juice was very good
Old dumpy Best Western renovated to acceptable level. OK for one night maybe but not for more. Dumpy. Noise. No sound insulation. Leaky plumbing
There was a minor snow storm when we arrived and the staff worked hard to get everyone to and from the hotel in a timely manner. They were very courteous especially Cathy on the front desk. When we got stranded at the shopping mall, ELizabeth ( think that was her name) organized the van to pick us up as all taxis were not running or unavailable.
Value for money Poor breakfast
the room was really clean. I expected something else because of other reviews saying they saw cochroaches and it was durty but it was soooo clean and comfy. well worth the price!! the breakfast was great too. better than other breaksfast at hotels i´ve had... over all it was perfect. shuttle guy was very helpful and friedly more than front desk they were a lil cranky.. Th absolute only thing i didn´t like was that in the morning there was a criket in the sink in the bath room. it was shocking but who cares...
24 hour on demand airport shuttle and proximity to airport
Quick shuttle pick up and drop off. Close to airport and restaurant.
The staff was very courteous. They were helpful and they got us into our room early. All requests by us were handled in a friendly manner. Yes, we would stay there again.
Very convenient to the airport and surprisingly quiet.
Conveniently close to the airport. Its a good facility. Breakfast room was very crowded in the morning.
Proximity to the airport. It is recommended for slaying prior to an early flight.
This hotel is so clean and even smells fresh. The free shuttle and location is very convenient, and the staff is friendly. Breakfast was a nice selection and the restaurant next door was reasonably priced withe delicious food. Plus, they're open late at night. I highly recommend this hotel!
The convenience of being close to airport, walking distance. Great place to eat in same parking lot. Great and helpful service. Highly recommend.
The rooms were clean. Staff were courteous and helpful. Good service. Would return if plan a trip to Seattle There was nothing negative.
By the airport. Functions well by staging for air travel. Though no breakfast options for early departing flights
Nice staff. Decent breakfast. I HATED THE AIR FRESHENERS. THERE WAS WAY TOO MUCH OF IT.
Very close to airport Friendly helpful staff Eco-conscious Beautiful park across the street. Great for a walk with a young child. Small lake with a dock, playground, open space.
The hotel was clean and quiet. It would have been nice to have a small fridge.
Exceptional Service, Very Comfortable Beds & Pillows, Spacious Room Size, Delicious Breakfast, Excellent Shuttle Service = Wonderful Experience !!!
I liked that it was very clean, and that it is close to the airport. I was looking for a clean and convenient place to sleep and I got what I paid for. They have done a great job of providing a simple, usable room and it is kept very very clean.
Staff was great. Breakfast had lots of choices. Room was comfortable and quiet.
The shuttle driver from airport to hotel was very helpful and polite. The room, was quite, bed, very comfortable. Liked the full size shower and no tub to step into. Breakfast was tasty and a good variety of fruit, carbs and protein. I would stay there again when in Seattle.
Hamptons are good because you know what you're going to get in advance. This was no different. Lived up to previous expectations of other Hamptons I've stayed in. Even the maintenance in the lobby was totally not a huge deal. I mean, it's nice to see a place care enough to renovate things over time.
If you plan on taking the light rail into the city every day, this is a perfect location. You can take the shuttle to the airport, where the station is located then take the 40 minute trip into downtown Seattle. The staff was friendly and helpful. Rooms were large, clean, and comfortable. At the time of our stay, the lobby was under construction. Depending on the time of day (or night), you will hear planes taking off.
Transportation from the airport was professional and friendly. Front desk was very accommodating with our early arrival. Rooms were clean, breakfast was varied and fresh. Absolutely no negatives whatsoever.
Hookers, people writing notes about the hookers being bad in bed and setting it on the stairs for everyone to see. No elevator only stairs. They don't clean under anything and I mean anything found used condoms under bed and used food wrappers under sink. The smell of mold is terrible.
Bathtub was not clean.
It is a fine, basic, budget hotel that fits the need It really needs updating.
The hotel is really close to the Link train in SeaTac, you can hop off the train and walk to it. The beds are normal, just one pillow though. This hotel is perfect if you are just planning to get a bed to sleep after exploring the city, nothing more. There's no elevator so you have yo carry your luggage upstairs, also the hotel is very outdated; we didn't get the breakfast but it was just a corner with coffee and there was no information about it from the front desk. Also it's kind of sad that there's no bathroom around so you have to go to the back where all the laundry is being washed.
Location to airport, shuttle service, friendly staff They advertised parking for those using the hotel when flying out of SeaTac, which is part of why we chose to stay there, but upon arrival they didn't have any parking available and we had to take our car to another hotel close by and pay more for parking there.
Proximity to airport The dim lighting gave an overall dingy look. Carpet appeared dirty. Halls smelled like a gym with really poor ventilation. I had intended to stay 30days but had to leave after 1. The staff was very pleasant! Great value for the money. Just didn't suit my needs at the time.
The staff was friendly, helpful and available. Shuttle to and from airport prompt and the drivers courteous. The hotel is about 5 minutes from the airport, right across the street. Defintely worthwhile for a budget park and fly experience. My room was clean and quiet. If you are looking for something cheap and close to SeaTac airport this is it. The hotel itself is rundown and outdated but that is what I expected for the price. The vending machine was out of water bottles and only had soda. I just walked to the hotel next door and bought from their vending machine. I didn't bother with the free breakfast as nothing looked very appetizing but again this is what I expected for the price.
The curtains and refrigerator need to be replaced. The Continental breakfast needed more options.
Price for room. Shuttle driver very nice. Breakfast tables dirty. Poor choice of items. Tacky presentation. Vending machine not working. No elevator.
This place is a little dodgy. The staff was pleasant and efficient. The room was spic and span if a little outdated. It's in a bad location so get tje courtesy van to pick you up. Definitely not a place to take your children. Would I use them again? Yes because I'm a cheapskate and the price is right.
I liked the cleanliness of the room, the shuttle service, the staff, and the proximity to the the Link. (The Link is the train to downtown Seattle) Check out some of the nearby restaurants especially Palmas The IHOP is great too. Best service n full American meal in Seattle Yep! Check it out ? No complaints
Cheap price No parking spots. They told me to double park but when morning came the tow truck tried to get me. Non smoking rooms smell like smoke. Thin walls and people leaving in and out of rooms like a fast food service. No microwave in room, hair in bed. ice machine and soda vending machine out of order. Heavy set lady behind counter in the morning is extremely rude .
I liked that it was cheap. The bed was uncomfortable, the parking was always full, and the wifi is awful. I would not come back.
Bed, bathroom, room in general was clean, no problems We asked for a non-smoking room, but were still placed in a smoking room/room that had smokers at some point. It's hard to get the smell out, but we could tell the room was cleaned to cover some of the smell up. We hope future guests here will be able to get a smoking/non-smoking room as requested. If no non-smoking rooms left, it should be told to the customers.
Shuttle pickup to the cruise terminal was very convenient Small parking lot. Free breakfast was very limited.
The young receptionist was not very helpful, and very rude.
We had an early morning flight to catch and we had drove down late in the night. This place was less than 3 miles to airport. They have shuttle every half hour, but we took Ubr. Smelled of weed even in non-smoking room.
I wanted to cancel my reservation with 12 hrs notice but they wouldn't let me.
Nothing They sold my reservation , terrible attitude from the front desk his name is Abel . First the guy didn't even wanted to open the door it was locked y told him I had a reservation and he said it was to late it was 1:30 am I was flying from Chicago I told him it doesn't matter I have a reservation and I all ready paid for the room he still gave me a attitude and told me your late I'm out of rooms I didn't belived him I told him again that my room was all ready paid and it was very late and a very long fly . I ended get in a terrible room smoking room . We careful don't stay in that hotel
The speedy check in and out The cleanliness was horrible, random hairs everywhere & carpet was dirty.
Close to our Dr office Staff was rude.The room smelled TERRIBLE cigarette busts everywhere weird noticed from bathroom and accessories ALL MIGHT blankets were thinking and old.
Room was comfy. "Continental breakfast" was muffins and coffee. Noise from highway easily heard in the room. Shuttle took 30-40 to get the airport, 5-10 to get back.
We feel cheated. Were sold a deluxe room with coffee facilities and breakfast. We got a room with torn armchair and dirty floors. No coffee and no breakfast and in a depressing location.
I like that is was close to the airport. Wow, this place is really scummy. If I would have known ahead of time I would not have stayed here. But the staff was nice and even though it didn't seem safe at first it proved to be ok by morning.
The front desk lady was nice. Everything at the hotel was old. The room was veryyyy old, dirty,broken smell change everything.
dirty and moldy bathroom
Free shuttle to the light rail. Only 3 minutes away. Rooms were quite small, shady parking. Run down appearnce as there is an old and new building. Picture on web has been photshopped. Lack of service, breakfast was stale cereal,ants crawling all over by waffles and some tables. Pillows were Flat, 2 per bed asked for one more we are out we only have 5.
Close to airport, restaurant walking distance, elevator to upper floor. Irregular flooring, strong cleaning fluid smell, bed cover cigarette burn holes.
The room's furnishings were good, no worn out rugs or stains. The bathroom was very functional and clean. My wife is somewhat picky and felt comfortable in the room. Thought parking would be a problem but there was plenty of parking spaces near the three story building. All employees were friendly including at 4 AM when we left. The building is dated.
We survived the night despite the loud gunshots, which really gave us a new zest for life. This hotel was a total nightmare. We waited over an hour at the airport repeatedly dialing the number for their shuttle but getting no answer, and eventually we had to get a shuttle to another hotel and walk ten minutes up the highway to get there. The receptionist did not apologize but just said "oh, that's funny". She "upgraded" us to a king room, but when we got there, the bed was unmade and there was dirty takeout food on the floor. We returned to reception and were moved to a "jacuzzi room", but were surprised to discover that not only was the jacuzzi built into the main room right next to our (threadbare) bed, but also there was no shower or bath -- the jacuzzi was the only way to wash. My friend and I took turns going out for a walk while the other waited for the jacuzzi to slowly fill to the point where we could clean ourselves. The whole thing was a total farce.
The convenience to SeaTac Airport was excellent. The hotel is about 5 minutes away. If you're just looking for a place to crash the night then this is not too bad of a place. The staff isn't the friendliest and the airport shuttle service varies. Please call head 2 or 3 times just to make sure they'll come get you.
Quite and clean room... Nice people in front lobby Refrigerator made weird noise all night but not to point I can't sleep.
They have a 24 hour shuttle to the airport. When using their computer to print out your complimentary boarding pass they were out of paper and there was no staff to put paper in, so we couldn't print our boarding passes. When we entered our room the bed sheets were disarrayed, there was a fast food bag full of garbage and garbage laying on the ground. Very uncomfortable night, but it was 11pm and we were just staying the night so we dealt with it.
close to the airport I stay in building nr 2 -dirty , smelly , overpraise for what offer .
Nothing about this place was positive. False advertisement - the ad shows a beautiful place to stay. It's a dump! Had I known where and what it REALLY looked like BEFORE I had booked, I never would have even given this place a THOUGHT, let alone, stay there. It was dirty, dirty, dirty! No elevator, so had to trek up to the 3rd floor w/my luggage when there stood 3 men that appeared to work there -- but offered no help. The room/suite I stayed in was filthy -- the carpet was disgusting and looked like it hadn't been vaccumed in months; you could feel the dirt and gunk on the floor, crunch under your feet in the kitchen, the utensils, dishes, etc. were old and beat up, as was the furniture (looked like 2-hand used and abused furnishings). It was a pitiful experience. Very uncomfortable to walk into a setting like that, and all one hears is a foreign language (East Indian?) from those working there - rather than use ENGLISH! I would highly recommend that people stay away from this place. I would give it a negative 0!
The only thing we liked was the staff , front desk worker who was also shuttle driver was very friendly and helpful, we arrived very late and left first thing in the morning. It was very run down , room was very outdated , we couldn't wait to get out, did not feel clean.
Place to sleep Being asked repeatedly if we were checking out today before checkout time. We checked out five minutes before checkout time. Expensive for quality imo
Clean and comfortable. Room was large with decent breakfast for a fair price. Shuttle to airport was perfect.
shirt walk to Link to get into seattle city center Wi Fi weak and kept going out Got there and they said shuttle to airport was only once for pick up and drop offf - they didn't post this in description. Rooms and facillity was very dated
Big room with lots of space. Located within 5 min walk to car rental facility. Room has fridge, microwave, tables with chairs. Free shuttle to the airport. The hotel seemed a bit run down, holes in walls, old fixtures, needs to be updated. The area is a little sketchy after dark. There is a subway and an awesome indian food hole in the wall down the street within walking distance, I wouldn't walk there after dark.
Absolutely nothing. Place is a dump. This place is a dump. Unsanitary conditions. Stayed for about fifteen minutes only because it took me that long to find a new hotel to stay at. My child walked up the stairs to scratched doors and walls to walk in and have my 10 year old son open a drawer and find utensils that had crusted food on them. If you can avoid this hostel type setting I would. Seemed more like after prison housing than a hotel. Then to find out that orbitz and the hotel won't refund my money. orbitz and sutton suites. Never plan on seeing my business back at either of your businesses.
The layout of the room kitchen, comfortable bed. Dvd player in room and internet hookup plus free wifi. entry was nice, ok breakfast, coffe and tea at the ready. the shower was not completely clean there were short hairs on the walls left, men stubble around the sink. The hair dryer almost caught my hair on fire it was shooting electrical sparks. They did remove it from the wall after I complained it was done the same day and replaced it with a new one.
The suite had a nice layout and a large bathroom. The breakfast was pathetic, seating was terrible, and they began cleaning up early. The shower rod was falling off the wall and the door casing in the bathroom had swelled from moisture and was peeling apart. The couch had stains on it in the room.
Good sized, clean rooms with full size fridge and stove. Clean. I repeatedly had the experience of calling the front desk and waiting eight or ten rings for an answer. This is both before and during my stay. I also cooled my heels at the front counter until someone showed up. They were quite nice when they got around to answering the phone or getting to the front counter, but the front desk simply had no one there, almost always. I don't know if this was a management fault of having too few staff, or worker bees, but my feeling is the latter. They seemed to spend a lot of time in the room behind the front desk. There was no bell on the front counter to summon anyone. Although, given my phone experience I'm not sure it would've made any difference. Entirely different subject. I went to the hot tub and it six inches of foam on it.
Better hide a bed mattress Bathroom was old - shower head wasn't very powerful
Of COURSE I love everything about Larkspur and they deserve 5 stars. :) The bed and pillows. I feel bad for saying it but the bed was rock solid and the pillows were lumpy. Definitely not a good night sleep. Annnddd Mohammed doesn't work there anymore. :(
EVERYTHING!! Awesome staff, beautiful clean cozy luxurious convenient rooms, hassle free check in!! Great complimentary breakfast, ect ect ect!!! We actually stayed 3 extra days because it was sooo wonderfull HIGHLY RECOMMEND THIS HOTEL!!!! I normally don't take the time to do reviews, but they absolutely deserve it!!! :-) :-) :-) N/A
Location, beds and very clean
The staff was friendly and helpful! The room was very clean. Complementary laundry machines were a great benefit since we had been traveling several days. We had stayed at the Larkspur before and we will again! We have no complaints
Stayed on The 2nd floor . we Could hear everything upstairs and above us . We could hear the guests upstairs party till 2.00 am and the maid vacuum the floors above in the morning . It was like they were going to come through the ceiling . Very little sound proofing between floors . The bathroom door was on an angle when we closed it . Everything else was ok . WE have stayed at this location 3 times now , and never experience the extreme noise above . Not sure if we would stay again .
Free shuttle to and from airport, once they actually found our booking the woman on the desk hung up on me when she couldn't be bothered searching for my booking. Our bathroom was not cleaned, the floor was covered in hair and there was rubbish from the previous guest in the shower. The fridge still had food in it, fruit that was well past it's time. After check in we had to go to reception to get toilet paper and we found the Manager behind the desk cutting his toenails!
wifi, convenient location, friendly staff, lots of TV stations, shuttle to airport, safe, bathtub/shower
The information given to me didn,t tell me where to go in the airport to find the free bus service. As a result it passed us by and we had to pay for a taxi.
Flexible staff (we were given breakfast after it was finished). Some people might like view to a part of runway at sea. Lots. Smelling staircase, broken lift (always goes to the basement level first - button cannot be depressed). And the most important: you can go into any room without key because of space between door and frame. Just put anything in that space, push and you're in. Staff explains, that six years ago they had to break into every room when they had a blackout in Seattle and they never fixed the door again. Very low value for that money. Plus you have to pay a few $ more for parking your car - quite unusual in motels. Breakfast is coffee and muffin buffet, no place to sit down. Summarizing, the worst hotel I ever visited - and I visited quite a lot.
the wake up call and the transportation to the airportbeyond that the vacinity to the airport. i made areservation for two double rooms for July 14 for $45 each..on my arrival that the reservation was cancelled due to the fact that the price is $49.30 per room.after discussion they found the reservation on july 15.at last I paid $49.30 plus tax per room although I had the confirmation for $45 which upset me very much.for your information.
We did not like the way the clerk/owner treated us.
Do not book this hotel! Very run down and dirty. Independently owned and not tooken care of. Bath tub was cracked, mattress was stsined , carpet was dirty, the other tenants looked homeless and left their crying toddler in the stroller unattended outside while they stepped in the office.
Room was big. Bed bugs.
Staff and location Room, stained carpet, bed was awful. Overpriced for room quality.
Fake eggs but not complaining about anything else just come on fake eggs after everythin else being awsome?
the bed was very comfy. the thin walls.
Very nice decor and a very comfortable bed! The room was great and was equipped with many extras like a lap desk, ironing board, and nice, bug TV. Perhaps a better quality breakfast.
Convenient, clean, hospitable Freeway noise...
Next to elevator, loud. Not very updated. Didn't seem up to Hampton Inn standards.
The staff here are very professional and were quick to respond to our needs! Pool area was clean and inviting after a long day! The rooms are very dated bed and linings not very comfortable.. Stay in the front side as a train runs past the back side regularly.
The rooms were very spacious and clean. The front desk staff were very polite and courteous, especially the assistant manager Danielle, who drove us to the airport to catch the light rail to the Seahawks game. Bathroom was also spacious and shower was very powerful and refreshing. The entire hotel is VERY well maintained and I would DEFINITELY recommend for anyone who is looking for value and convenience. Also only 5 minutes from SouthCenter Mall which is a shopper's paradise! I wish the rooms had a built-in safe, but otherwise I really have no complaints.
Everything was good, nice staff, quiet&clean rooms Only thing is that the train goes right behind the hotel.... And it runs 2-3 times a night with horns
Staff was really friendly, hotel was clean and quiet. Will return again!!
The hotel was very clean from top to bottom. The beds were very comfortable, with the perfect pillows. The location was perfect, easy access with several amenities very close. I will definitely stay her again!! I didn't like that I only got to stay 1 night!
Very Clean, Excellent customer service, The restaurant server is very kind and very helpful so is the cook that spoke multiple languages. I highly recommend this Hotel. The hotel is under-rated. It should be given a 5 star.
Proximity to airport, location wasn't too bad to everything else, Staff was very nice, No Hot tub, Rooms are a little dated.
The staff is wonderful ,friendly and courteous. And the hotel is extremely clean.
We liked that the hotel was easily accessible from major highways, and close to a major shopping mall. Make sure you hide all of your belongings if you decide to have the maid clean your room. We informed the hotel manager, and she gave us the "Our word against hers" speech. It is unfortunate that they choose to hire staff that will steal their customers property. Be careful if you choose to stay here, or don't let room service into your room.
Shuttle Room layout. Location.
Location and access to freeways Age of the Hotel is truly showing. Overall cleanliness was less than adequate (LTA). Exercise area was LTA, restaurant was LTA, resturaunt staff was LTA, no jacuzzi to relax, front desk staff not at all helpful, room cleanliness was borderline, hallway floors are uneven and barely wide enough to fit two people across, TV remote never worked, faucet handle broke off when I used it the first time.
Our room had a lovely view of the HVAC and had cheap updates with shotty workmanship.
Hotel has a good location and they have a shuttle for airport. If you wanna be alone and relax that is the best place in Renton. but you must have a car to go Seattle or all around by the way there is an Avis in Renton on Grady Street which has gentle and friendly staff.
clean and close to airport
Other than the dislikes the room was well kept and maintained, as was the small portion of the hotel we saw. Staff was somewhere between meh and alright overall, standard check in/out. The room we had was close to pool area so room smelled like chlorine and we were awoken by children running up and down hallways. Bed was... odd; I'm 6'3 160 pounds and laying in the bed created an indent the size a small hippo.
I liked the location...extremely close to the airport. The bed was a king and plenty big for a tall man like myself. The first room I recieved smelled like smoke...I returned to the front desk to ask for another room. The lady at the service desk got snappy with me and reluctantly gave me another room. I will definetly will inquire whether they allow smoking at the hotel before I rent in the future.
The staff was dealing with large groups of guests and a housekeeper issue, but they (staff) remained pleasant and helpful. Many areas of the hotel were not as clean as what we consider the "Hilton standard."
The beds were extremely comfortable.
The cleanliness & friendliness. Pool was too cold to use. Remodeling. We had to walk outside in the pouring rain to get from the front desk to the elevator. I'm in a wheelchair, which made it especially unpleasant. I would have appreciated knowing about the remodel before hand. There is no excuse for a cold pool. It should have been 85 degrees (I have a home pool so I know). Grandkids were disappointed. We were too.
Excellent service, clean, nice room, quiet, relaxing. No.
Fairly comfortable bed, clean room. Friendly staff. Location is in a business park with nothing around. Walls are a bit thin. Woken up by noise from adjacent rooms.
The room was comfortable and I felt welcomed. It was clean but could always be cleaner. More food that is less expensive.