Find cheap flights to Seattle/Tacoma Intl

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

nothing

for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE

everything from the boarding and check-in process to in flight comfort.

We had a very helpful terminal emplyee help us get from our arrival gate to our departure gate. I know he doesn't work for you but he was great. The arrival gate personnel (including pilots) were very sympathetic to our frustration (not having our wheelchair) and worked hard to get us to the departure gate. Good work!!

The entertainment options were very good which was a good thing since it was an extremely uncomfortable flight. The flight attendants were actively serving food and collecting trash during the whole flight. It was nice to have gratis alcohol offered even though I do not drink.

I had an aisle seat but gave it up to teenage girl traveling with her mother, father, and baby so they could sit together. She had a middle seat which I had originally tried to avoid but it seemed like the right thing to do, giving up my seat. I was crushed into a middle seat with a congenial but large man to my right who put his carry on in the middle of his legs and sat with his knee and thigh in my space which was quite small to begin with. I tried to hint at moving over, but I did not want to be rude since he was so nice. This made the flight very uncomfortable since the seats are so narrow (I am not overweight). The food was cold and tasteless, the juice warm.

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Sat in the aisle seat on the last row of the Airbus 330. Was somehow invisible to some of the crew who bumped me every single time they went past, forgot that I was supposed to get food, drinks or rubbish collected. Also three overhead bins were left open during take off. Entertainment is limited to 4 movies, 8 TV shows and radio, unless you pay an additional £4. Also this was the first long haul flight, charter or otherwise that charged for all drinks except tea and coffee served with meals. Would avoid in the future.

There was very little to like. A cumbersome check-in process, applying food, terrible leg room for a 6.5 hour flight, patronising & disorganised staff, no entertainment - I could go on but I'll not.

Olivia was particularly helpful, Laura particularly patronising & unprofessional. Thanks to Thomas Cook 'flexibility', i.e. Letting people sit in seats that they hadn't been allocated to, we had a baby and a toddler behind us for the duration who weren't due to be there. One of the worst journeys I've ever made.

staff very friendly

Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!

The flight was simply fantastic

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

Quick boarding, when it did eventually happen, almost 45 minutes late, due to late arrival of incoming flight.

I didn't like arriving at a different terminal and then having to walk through long corridors for nearly 10 minutes. I didn't like having to wait over 40 minutes for my baggage in a hall where the lights kept being turned off and on. I didn't like that there was no official there to apologise and offer some compensation, even in the way of a coffee voucher. I didn't like the fact that the luggage customer service guy couldn't get anyone in loading to answer his call, and that his only option then was to fill out a report. Not really much help to the guy whose wheelchair had so far failed to materialise. I didn't like the total lack of explanation or apology when it became clear that our luggage had seemingly been loaded on a later flight and that we were waiting for that plane to land. I didn't like that there are about 10 seats in the entire baggage hall, totally inadequate when a flightfull of people is waiting. Finally, I didn't like that it took 80 from the plane landing to my leaving the car park.

WE were delayed by a computer breakdown at Check in followed by the Captain informing us that some passengers had not turned up but their luggage was on board. We waited for a physical check on boar and then left the stand to taxi away only to be informed by the Captain that the luggage was still on board! We thentytaxied back to the stand for a fw more minutes to be told everything was correct.The passengers and luggage were matched.

The food was not good

The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs.

Crew was nice!!! Trip was good..

Baggage at airport took 1 hour to get... Airport issue, I guess!!! No free food...

Efficient, short flight

Still no amenities, but at least this time it was short and we were better prepared.

We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us

I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!

The boarding process and flight was smooth and punctual

We were stuck on the plane for over an hour after we landed in Munich without enough updates on the situation. We waited for the stairs and bus to come then when we got to the terminal our bags did not come and I had to get my baggage shipped. This was very inconvenient and there was not any notification for the baggage delay.

Crew inside the plane was lovely.

The crew woman that assist us in Barcelona Airport counters for the check-in was really rude asking very personal question that I still don't understand why and questioning our passports without any reason. My partner and I felt very uncomfortable and that was a totally unnecessary situation. After that everything was totally great during the flight.

Great cabin service. Very professional and courteous staff. Great food and drink selections. Club world seat comfort and layout.

Poor IFE quality, small screens and poor video resolution in business class and economy class LCD displays.

Only comfort issues, all else good. The seats are very small (i'm only 120 lbs, 5'4") but on both of my flights the larger person next to me "splilled over" into my chair so that I could not control my light, etc. Also, if the person in front of me has their seat reclined, one cannot reach their own feet to put shoes on. I was actually asked by a flight attendant to "raise my seat" so the person behind be could lower their tray!

Even for a 50 minute flight, drinks and sandwich was provided

Even for this short flight, drinks and sandwich was provided staff were efficient and friendly