Reviews for Sixt in Roissy-en-France
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14 Jul 2017
Pros: The counter agents were very helpful and very friendly. They were quick & efficient.
12 Jul 2017
Smooth and efficient dropoff
Pros: Quick and smooth dropoff
10 Jul 2017
Pros: Martial, who helped us with our car return at the airport, was fantastic. He was wonderful, friendly, and warm, and explained everything to us very clearly. He made the process of returning the car quick so we could get to our airplane on time. Thank you, Martial!
8 Jun 2017
Good car horrible staff
Pros: Car was great. Good on gas. Clean. Nice setup with Bluetooth, nav, etc. very responsive and quick. Two scratches which I noted to employee.
Cons: The receipt was in French, obviously, and that not being my mother tongue and went to issues. I've Been renting Cars four times a month for 13 years. This was by far my worst experience and I've even had a rental car stolen before if that was easier. Since the reception location is quite removed from where the actual car is and I paid and got my receipt and then walked out to do my own inspection. I noted to scratches as the employee mention, one on the hood a very large one, and one on the front right bumper. I walked inside and asked if these were the scratches since again, the receipt is French and the scratches were noted in French. She'd knowledged that these were the two scratches so I took my car and left. After a week of business I returned an hour early yesterday to a very rude man would rather yell and shout at me for trying to turn in a scratched car and laughed when I told him I didn't understand the French on the receipt and that is why I asked when I originally rented it about the scratches. He said it was not his fault and not his problem that I was going to be charged for it regardless of if I had paid the €27 for the insurance. That like a typical American I was just trying to get something for free and put the problem on somebody else next time, that I didn't care about the other customers or his job. He continued to shout at me in the parking lot that it didn't matter how many pictures I took of it or that I had asked his fellow employee that it was still my problem and I would be held responsible regardless. He been snatched the keys out of my hand threw my receipts in my arms and told me to have a good day while saying something in Arabic to his friend who was hanging out with him near the booth.