Overview

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Mercure London Staines Upon Thames Hotel

Thames Street, Staines-upon-Thames, TW18 4SJ, United Kingdom
+44 178 433 4800

£78+

Overall guest ratings

7.4/10 Good
Based on 595 reviews

Review highlights

  • 8.9
  • 8.9
  • 8.4
  • 5.4

Nearby

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    About

    The Mercure London Staines-upon-Thames Hotel is a 3-star hotel with parking just a short drive from central London and within close proximity to Heathrow airport. Set on the banks of the River Thames, Mercure London Staines Hotel has 88 modern bedrooms, wonderful views over the river plus the Riverside Restaurant serving local British cuisine and is only a short walk to the town centre. Staines Hotel is close to attractions such as Thorpe Park, Windsor, Legoland, Chessington and Twickenham.

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    accorhotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Safe
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 595 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.9 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "75% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good breakfast."
    • 6.0 "Average value."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      2.1 "79% didn't like the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.9 "91% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    7.6 Good
    Based on 434 reviews
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "71% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good breakfast."
    • 6.0 "Average value."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.0 "90% didn't like the architecture."
    View all review categories

    Overall rating

    7.3 Good
    Based on 35 reviews
    • 8.4 "Great service."
    • 8.3 "Location is great."
    • 5.0 "Average comfort."
    • 4.8 "Rooms are not good."

    Overall rating

    6.5 Good
    Based on 17 reviews
    • 8.6 "Great service."
    • 5.2 "Rooms are ok."

    Overall rating

    7.5 Good
    Based on 107 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 6.1 "Average value."
    • 5.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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