Overview

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Mercure London Staines Upon Thames Hotel

Thames Street, Staines-upon-Thames, TW18 4SJ, United Kingdom
+44 178 433 4800

£65+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.5/10 Good
Based on 627 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.3
  • 5.4

Good to know

  • Great view

Nearby

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    About

    The Mercure London Staines-upon-Thames Hotel is a 3-star hotel with parking just a short drive from central London and within close proximity to Heathrow airport. Set on the banks of the River Thames, Mercure London Staines Hotel has 88 modern bedrooms, wonderful views over the river plus the Riverside Restaurant serving local British cuisine and is only a short walk to the town centre. Staines Hotel is close to attractions such as Thorpe Park, Windsor, Legoland, Chessington and Twickenham.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Safe
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 627 reviews
    • 9.0 "World class service."
    • 8.5 "Location is great."
    • 8.3 "Very good internet connection."
    • 7.9 "Good breakfast."
    • 6.1 "Average value."
    • 5.4 "Rooms are ok."
    • 4.2 "Vibe wasn't good."
    • 3.5 "Bad amenities."
    View all review categories

    Overall rating

    7.7 Good
    Based on 463 reviews
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.7 "87% found the restaurant service to be one of the best."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 6.5 "Average value."
    • 5.9 "Food is average."
    • 5.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.1 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.9 "91% didn't like the architecture."
    View all review categories

    Overall rating

    7.0 Good
    Based on 25 reviews
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "Good location."
    • 4.8 "Rooms are not good."

    Overall rating

    6.3 Good
    Based on 18 reviews
    • 8.5 "Great service."
    • 4.9 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 119 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.3 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    • 7.7 "Good breakfast."
    • 6.1 "Average value."
    • 5.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews


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