The Gate Hotel

Pros: location

Cons: No breakfast! would not have book this having known before

Pros: easily accessible to train station and near by shops/restaurants

Cons: Room very dated and hotel very dark. Needs lots more light and a good brighten up

Pros: Situation near to Stevenage Old Town. Having the facility of a bath.

Cons: No staff present at reception on arrival or departure. No restaurant. No ice available for drinks at the bar, stale flat tonic water at the bar, untidy sitting area in bar, dirty entrance to the hotel...

Cons: There was no hot water supply in the bathroom. When tried to contact someone absolutely no response. Later when we complained it to someone at the desk, she did not even bother to take it seriously...

Pros: The location

Cons: The kitchen was closed. If I had have been told that I would not have booked to stay there. No good when there is no breakfast. The room was also unbearably hot. Furnishings were dated and worn.

Pros: the room was fine but dated

Cons: Bar only served bottle or canned beer. always had to ring at reception to speak to staff.