The place was quiet and inviting. Not seen directly off of the main road There were small ants in the room The hotel door couldn't close smoothly on its on. As if it was misaligned.
Former Holiday Inn. Adequate parking, very congenial staff. Spacious & VERY quiet room.
Price, location and cafe were very good. The very, very, very long wait to check in. Computers don't work. There's also the $50 deposit that was not mentioned when I booked through Kayak. Booked queen beds...got doubles. Funiture is beatup. Room was old dirty, carpets need to be ripped out since they are stained everywhere. Won't be staying here again.
I didn't like that I made a reservation and my room wasn't ready. We waited 30 minutes before we got a room. They were so nice the upgrade to a suite and got free breakfast.
The staff was friendly and the room was nice. There was no micro wave or mini fridge in the rooms. U can keep anything cold or keep food and heat it up later.
Even cheap hotels include breakfast.
room size and comfort once clean check in slow with attendant trying to do too much at one time. original room not made up so was assigned another room heard another guest say that as he opened the door to what was his room he just checked into that there was someone in the room already and he returned to the front desk as I was checking in. Service could be better
Nothing I didn't vet my money back and I didn't even stay there because I was young
The staff were very friendly and apologetic, even when we changed rooms multiple times. Darrell, in particular, was great. The hotel is poorly maintained and the rooms smell horrible. The first room smelled like an ashtray, the second like a flooded basement. I should point out that I have a pretty high tolerance for bad smells so the rooms smell RANK. We finally got a room that just smelled old so we kept that. The decor is mid-70s and t he hotel has clearly not been renovated since it was a Holiday Inn. One of the rooms was missing the stock pictures on the wall and they hadn't even bothered to spackle in the giant wall anchor holes. Also, the main curtains don't close (just the inner, semi-transparent ones) so you won't be sleeping in and everyone gets a free show if you have the lights on. Another problem is that the hotel only has one key writer, which occasionally breaks. We met people who had been without keys for days. I think hotel staff had to open their door for them. This place should not be in business. They are THAT bad. Stay away!
We showed up a day early and were treated just great. They put us in a fabulous room and we didn't have one complaint
Free breakfast and shuttle to the airport Room smelled very musty and front desk said it was because of the humidity. I've stayed at many hotels in Florida without a musty odor in the past.
The curtains do not block light from the parking lot. They would not accept the B W rewards program.
Conveniently located. 3.5 miles from Dania beach, nice large rooms. Room service is quite pushy if you dont let them in every day to clean your room. Breakfast ends way to early, 9 am during the week, 10 am sat and sun. Tv doesnt work well and is very touchy.
Some of the staff was pretty helpful. The continental breakfast was okay. Pretty close to Fll airport and the bus service was on time. The towels were old. The room smelled a bit moldy. We had to wait over a hour to get into our rooms. Requested some items from one of the staff and never saw him again.
Great location, close to airport and beaches. Not a lot of frills, but a comfortable bed, decent breakfast, and the staff is awesome. Also not a bad fitness center. Even though the location is great, it's a little difficult to find so if you drive pay attention. Located next to I95 so a little loud out by the pool, but hard to notice unless a really large truck comes through.
The gym and room was very nice. We don't eat pork products and that's what was served each day. They could have added turkey to the menu as well for diversity. The carpet in thefroom was very worn and the bathroom sink was clogged , the water took a very long time to go down the drain.
The room was very spacious and clean. There were many amenities which would make it a great place for an even longer period. We walked to restaurants and shops. The airport service made it easy for our departure. Everyone was friendly and very helpful.
We stayed at this Best Westin for 2 days because we missed a connecting flight to Myrtle Beach. The hotel is very close to airport with clean rooms, nice spa pool, and breakfast. The staff were all friendly and excellent hospitality.
The breakfast was great but everything else..... I had been traveling for 2 weeks and I pick this location because it had a laundry. I get there and it's broken but when I inquire at the desk they say they did not even know it was broken. They tell me to wait until morning and they will have it fix. Good for me that I did not believe them, cause it still was not fixed by 11 am the next day. So at 12 am I'm looking for a 24 hour laundromat and I ask the guy at front desk for quarters and he gives my family and I attitude. I also called to say I was going to be late to not give my room away. I get there and say sorry we gave your room away and was stuck in a smoking room. The staff then tried to blame me and said you must of booked the smoking room. I kept my cool but as someone who travels for work never again!!!! Also front lobby smells of guest that smoke pot. NO THANKS! Service is not a standard at this hotel.
the service was friendly, room exceeded my expectations was clean and big!!! as soon as i settle in my room front desk called to check everything was ok. I would say I got more that I thought for my money.
Rooms were ok The earliest Shuttle to the Airport leaves at 6am. My flight was at 7am so I had to pay for an Über. It was never menationed in the website.
offered shuttle service to the cruise port for $12 per person Very busy hotel on the weekend.
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
setting no breakfast before 7 am
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Bathroom needed updating. Shower nozzle was broken.
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Staff was friendly A/C did not work and carpets were dirty
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
Intercoastal view with a big tree blocking from seing anything
It was a casual hotel. Computers to use in the lobby. I did not like the balconies. I like to sit outside in a chair and relax on the balcony. There was no way you could do that at this hotel. And the door leading into the hotel room was broken and flimsy.
Nothing. The hotel was very dilapidated and run down. The furniture was dirty and the floor and walls spotted. The bathroom was dirty and the hotel did not provide towels in either of the rooms we rented. We did not even stay the night. checked out after 5 hours.
We paid $50 for a room key, But due to a storm, no room key was available.
It is hotel that tries to look luxurious or was at some point but it still looks a bit nice. Overall we only needed it for an emergency night so it worked out and great price.! The Custumer service could be upgraded, the rooms are clean but a little rusty when we got to the room it drinked like a lot of bleach, ither they had jut cleaned it or it made me wonder why they had to use sooo much bleach. And the bed ONLY have a super thin sheet so if you are styling there and would like to be worm take your own blankets .!!
Nice location, nice looking from the exterior, and nice lobby. That's it. Rooms were run down. Soap dispenser leaking/dripping soap to the floor, creating a puddle. Pillow dirty, and had a public hair. Wood floor was cracked and chipping for away. Shower window had soap scum everywhere. Tub was old and rusty. Room had a smell. Air condition works and was cold, but adjuster knob broken. And the hallways to the rooms were very run down too. Basically, the guest rooms didn't match it's location and lobby.
The staff at the desk was nice. We were greeted at the room by roaches on the wall, in the bathroom, on our night table. I slept with the light on the whole night because i was scared to be in the dark with so many roaches
Comfortable rooms, wi-fi access for free, hotel location Breakfast service very slow
Price reasonable Staff sucks. Too busy joking around and dont want to be serious
Nothing This place was scary. The rooms were terrible, and the hotel seems to be undergoing construction? All Inculsive? That's a joke. The room next to me was gutted and you could see into it from the hole in the door. I had to leave after an hour because i didn't feel safe.
We are golfers, and used the golf course several times. The location was good for what we wanted. If we wanted the beach we would have chosen another location. No
The only good thing was the price. Arrived to a dirty room, had to pick out a different one- regardless all the rooms were dirty and had problems either with beds, A/C or moldy floors. No soap in the bathroom at all, asked the staff, the cleaning lady never showed up with the soap, i'm guessing they don't provide soap. Heard a rooster on someone's balcony from 4 am till 7 am. Neighbors were very noisy, didn't get any sleep. The smell of weed everywhere. Outside of the hotel looks old, poorly maintained and trash everywhere.
The hotel is well located...and clean..The breakfast was excellent . The price was fair...We would stay there again. The pillows could be softer.
Staff was great. Got room with a good view. Cute room. Nice tv. Thought I would be able to see the ocean from hotel. Room smelled funky. Balcony isn't private.
Proximity to the beach. Not ocean front but close to beach..short walk. Free breakfast was nice. Good value for the price. Hotel is dated but room was spacious and clean. Staff were pleasant. Nothing really. It looks like the hotel is possibly in the process of renovating. The rooms seem to have been updated but hallways and exterior could be updated. The railing on the terrace outside our room was broken; potentially dangerous e.g for families with small children.
Staff were extremely efficient & pleasant. Location was ideal for my business needs
the room was clean the breakfast was terrible
It was a short distance to catch the water taxi. The room was too small for the 4 of us. Even the double beds were not big enough. The breakfast was not much of a choice. The smell of the hall on our floor was not appealing. The verandah was dirty so we stayed only in our room.. We clearly did not get value for money. I can say this because the first half of our vacation was spent at the Crowne Plaza and we spent less on our stay there. Then we moved to this hotel for a different experience by the sea but clearly it was a step down. This hotel is worth less than what we spent.
Good deal for the price.
Great Value for money, excellent location, friendly restaurant and very good breakfast. In the booking page and hote internet page it says the parking costs 5 oer dy but it costs 10.
staff were excellent, position was close to port, and las Olas Initial appearance of hotel was alittle run down, although the rooms had been renovated and were clean.good for the price
Liked the buffet breakfast! Didn't like the hard beds.
The breakfast included The lobby is not updated , it looks old , I walked shoesless and the carpet in the hall way was wet. the rooms are much better than the rest of the hotel facilities.
Convenient location to the beach, restaurants and shopping Maid service was late afternoon
Judy was fantastic. Cost of drinks.
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
The people who work there are super friendly and helpful. Excellent!
Great ocean view good location Resort hits you with lots of fees
We stayed in the hotel for our anniversary and the staff was phenomenal! They took the time to draft a hand written card and special fruit/nuts/wine for our special weekend. Thank you so much to Brenda and the rest of the Westin colleagues!!
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
they upgraded my room! They are nice loved them
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
Location, comfort, clean, etc. Was very nice. The area where we took breakfast was too litle for the People that came in. They run out of things because it was so crowded.
Booked King Bed, received confirmation texts - received a full size bed, that was questionably clean.
Really nothing stood out Construction around the pool all day,Bathtubs water disnt drain,room smelled,loud music coming from next room over every night..very bad time
The rooms were clean When I arrived we were informed that the water main has been shut down and the water is not for drinking or showering. The hotel said we can get a reservation down the road(horrible location) and will cancel our reservation if we would like. The couldn't even guarantee the same rate at the other hotel. Usually when a huge inconvenience like this happens, things are comped and rooms upgraded, this was not the case and was told we could basically stay at the hotel where we made a reservation over a month in advance, or we could leave. I chose to stay because I didn't want to gamble with another hotel that I had done no research on. My experience with Bahia mar was terrible as far as customer service and guest relations
very nice staff and helpful, I also enjoyed the bar downstairs. The location is good as it is far away enough from the hustle and bustle of the main drag, but is still walkable. the vending machines were not functioning and the interior hallways were very hot.
Great location easy access in the heart of everything Staff was friendly and pleasant everyone smiled and said hello Some items that are a challenge $21 a day to park $20 a day for the Internet some of the areas seem to be unkept the needed some cleaning.
We were walking distance from the beach literally across the street. Also on a very popular strip close to many bars, restaurants and novelty shopping. And pretty much less than a 15 minute drive from anywhere we wanted to go. "Liquor Store" across the street was deceiving as it had very little liquor BUT did have Fatt Tuesday Slushies. Oh also they charge $25 a day for self parking & $30 a day valet ON TOP OF a $50 per day hold (that is returned 1-5 days after you check out). Besides that
Great location. Easy to walk to the beach, nice hotel pool and friendly staff. Parking costs $26/day, but most lots around there are $40, so I guess that's kind of a deal.
Location is nice $21.00 a day parking, expensive internet service. CAUTION, they have a 4 story motor lodge that is nothing like the photos they show of the rooms. It's a dive for the price! That's were we got put and we will never be back! I'd avoid this property. And the water is yellow.
Emir the front desk attendant pick and choose who can stay at this hotel, very racist, if you don't fit a certain description or you look as though you don't fit into an elit group, your resavation will be cancelled or you will be offered a room at a higher rate..will not stay or recommend to any one ...
The staff was very friendly and nice. Once we got to the hotel there was only one desk attendant and two parties checking in in front of us. It was cold outside and it was already after 11, we wanted to get to our room as fast as possible. After checking in we were told that our room was in a different building and that we had to walk outside again in order to get to our room. Once we got to the room (witch was even colder than the outside temperature of 60 degrees) There was no light switch! You had to find your way over to the bed in the dark to turn on the light. Now if that wasn't bad enough the light flickered like in a bad horror movie, so we had to go with the bathroom light that had a white greenish color to it. Upon laying in bed it was so uncomfortable, the reason being that the mattress completely slumped inwards as if it hadn't been replaced in many years. This was supposed to be a romantic getaway for my boyfriend and I instead I had asked him to leave and go back home (wich wasn't too far away luckily) We never spent more than 20 minutes in this place, thats how much of a downgrade it was from our usual sleeping quaters on a boat where we both work.
Loved the location. There were so many places within walking distance. And not too far away by car were several plazas with shopping and eateries. Not really a spot for childless couples to get away. But we made the best of it.
Great location to everything
access to ocean construction
Lovely hotel, large room although suite was booked. Balcony door did not lock
The location was great and the rooms were very nice! The wedding we attended was beautiful. I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.
I had to wait until 6pm to check in
Great service, staff, food. Great location. Hidden fees. Mandatory "resort fee" should be part of up front cost, not an "indicental" learn-about-it-upon-checkout fee. Wifi painfully slow.
Nice pool area, access to beach; good restaurant/bar; close to lots of activities in Ft. Lauderdale
Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need. Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.
It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful. That the ATM charged US$3.50 to take cash out.
Walking into the resort really felt like home. The staff was friendly and very accomodating and it felt so fancy! I really enjoyed my stay and I always stay at the Hilton when I travel, never disappoints! We had a jetted tub in the room and a view of the beach, the swimming pool overlooked the ocean which was walking distance from the hotel! Our whole experience with the resort was everything we dreamed of. Will definitely return our next trip to Fort Lauderdale!
Location and suite we stayed in The valet parking - over priced and under delivered
It was a great location however service and staff were average. No one really went out of their way to be helpful. We arrived at the hotel at 9 am and were not allowed into the room till 3pm. The jacuzzi tub had yellow water coming out of the faucet.
Beautiful ,quaint ,romantic hotel on the beach. Nostalgic luxury. Our new go to vacation Resort! Bathroom could use some attention to the grout. Little mold here and there. Overall still an excellent place to stay.
Our room was spacious and the view was gorgeous! The balcony off our room and on the back of the resort was great. We really enjoyed eating and having a few drinks out there. The resort's beach was very nice and the guys that worked the beach stand were very attentive. All of the staff were very friendly as well. We had a great time! The bar closes at 11:30pm, which seemed kind of earlier. We were there at close Saturday night and there was at least 30 people in there still wanting to stay at close.
The rooms are a bit dates but beautiful, and the location, staff and amenities more than make up for it! Nothing
I'm surprised there wasn't a pay-toilet! Extra for everything.
Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time. Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.
I absolutely loves this place. Great location, friendly staff, amazing food. And the beds were xtremely comfortable. Parking was a bit expensive. $30/night
I have stayed at the Atlantic twice and there is literally nothing one could not like about this hotel. That my trip was not longer :)
Great location right on the beach. Large, comfortable rooms. The staff allowed me to check in a few hours early since they had a clean room ready. Nightly turn down service with chocolates on my pillow were a nice touch. Front desk staff was average. At best. At a hotel of this caliber I expected a lot more courtesy and friendliness. Broken shower. No available chairs at the pool TWO days in a row. No bellhop to carry my luggage. And no apologies when I told them about my underwhelming experience.
I loved everything. Especially the staff. Marisa or Marisha ( not sure how to pronounce it) was extremely helpful. We will be coming back just because the way we were treated by the people there.
I loved that we got upgraded to a very large suite. It was a beautiful "apartment". Great hugh balcony. Nice finishes. I didn't like that there was nothing to cook with (despite the full kitchen). The kitchen was vey very dirty and I had to spend time cleaning it. Not what I want to do I vacation.
The service, food and staff were amazing Can't think of anything
The services and facilities at this hotel and the hotel staff outdoing themselves to assist you. A must: Rooms should have a better soundproof protection, especially the doors. You constanly hear noise from the corridor or even from the adjacent room through the communicating door room.
Nice large room and decor Hotel Pool and Lobby are very nice Restaurants are fun Missing remote, room service book, etc. upon arrival and took about 45 min to bring it up. Food prices on room service menu. View of construction site with blocked view of ocean on "oceanview room"
No housekeeping No available chairs, etc for the beach
friendly efficient staff and service. we were upgraded to larger room, which felt like an apartment. The hotel appeared to be located on the beach, but there was a busy road between the beach and hotel.
well appointed rooms
I know this might sound wired but the shower, hotel showers are usually bad but this one was great! Lots of pressure and never ran out of hot water. The king bed was very lumpy and uncomfortable.
Great location. Comfortable bed and room. Dated and worn out furniture and kitchen cabinets.
Right on beach Could of used some updating but was 100% worth it
Nice People Paying for parking across the street $30.00 a day, You are paying to stay there your parking should be free.
service was excellent. beachfront beautiful. rooms clean and comfortable. a long walk to pool due to construction., otherwise great.
The best part of the resort/hotel was location. Depending on what building you stay at, the beach was within walking distance. Also, many restaurants and activities weren't far away. We had to use our cell phones to call the front desk, because the speed dial numbers on the hotel phones would ring busy when we call. Also, called for a wake up call, which we never received. Housekeeping would not come or would come in the late afternoon, when we get back from our outings; often times the hallway and under the bed was not cleaned up. When we went to the beach, we were told to raise a flag (which was provided on a pole) when we would like to have bar staff come to see what we need. No one ever came to check on anyone on the beach. The resort fee (according to Delta Vacations) includes 2 beach chairs, 2 bottles of water, 2 signature drinks, 2-2hr bike rental, board games, sand toys, each day. However when asked, I was told the signature drinks were discontinued from the resort fee 2 years ago. Overall, the value for what we paid was not worth it, and do not plan on going back. The pictures from the website are not a good representation of facilities or service. Renovation can only improve appearance.
The pool right on the beach are awesome. You can sit in the pool and watch the TVs at the pool bar. The mermaid show is great and I have seen it about 5 times now. We were not informed that it was under major renovation. The bar in our building didn't open until 5:30. There used to be two bars but one is now closed for renovation. Since there were no vending machines on the hall floors, if you wanted a soda or otherwise you only had one option. Walk out, across the parking lot to a different building (also under renovation) and go to the pool bar. I couldn't even find where breakfast was. If we were just informed of the renovations we would have simply waited a bit to go. I was so dissatisfied we probably wont go back.
Just one cleaning lady was nice. Construction guys everywhere, noise, dust,smell.all restaurants in hotel closed! Second pool closed!SKYWALK-CLOSED! each time you go across the road with kids.Terrible experience this year.will never stop there again and will never recommend it to my friends!
pool and right on the beach under construction. but can't help that
View Everything at this hotel is broken, elevators, phones, the Skywalk that takes you from one side to the other. The pool is small and there is only 1 bathroom for everyone, the line was at least half hour long all day. It was faster to walk the 2 blocks, cross traffic and climb the stairs to use the bathroom in your room than wait in line, or walk to the beach, which it seemed mist were doing, and use nature's facilities. They also charge $20 a day to park you car and another $20 for resort fees, I'm not sure where that money goes, since everything is broke and the pool is the almost the smallest I've ever seen at a hotel besides a few motel 8's.
Close to the beach and to the strip, super friendly and accommodating staff! We definitely enjoyed our stay
Great pool and beach! Undergoing extensive renovations without being warned when booked the hotel.
Checked in at the B Ocean in Fort Lauderdale beach, the phone in the room wasn't working most of the time, staff said that they would send a tech to fix it, but no one never came. Ordered room service, waited two hours for them to tell me that the menu that was in the room was an outdated menu which they originally brought me when I had to order, cause there was no menu in the room, so it took me about 3 hours to get some dining in my room. And to have this room cleaned, I had to call at least twice to tell them to send someone to clean the room, and when they finally came, some supervisor came up to room 792 with an attitude to tell me that they were busy and that's why it took them so long. Overall, I will never stay at this hotel anymore, and recommended no one to stay here either. Service is extremely bad.
The staff was terrific and welcoming, the renovatied rooms were lovely, the pool is amazing We didn't care for the onsite restaurants. However the wreck was fun and we enjoyed the mermaid show.
Location was nice. Decent value. HBO. Large rooms. 15$ extra EACH night for parking is ridiculous. Had issues with charging parking to my room. Thin walls, can hear kids screaming. Rooms not as clean and they should be. Found rust in my shower. AC unit was noisy.
Loved the location. My husband and I really wanted to spend time at the beach and relax. Restaurant lighting is more cafeteria style and lacks ambience. Food was not good, burned & a major disappointment.
We stayed 3 days it was nice my kids enjoy it alot, you have the pool and the beach right there,it was awsome, the location was great you have a big Boulevard of restaurants, cafe,a small mall...all in front of the beach... I did not like that you have to rent the chair and umbrella,of the beach that should be included,
We really liked the atmosphere and the staff. Everyone was helpful and fun to talk too. The beach view is great! The Tiki bar was fun and efficient!
Liked the pool and beach The rooms felt old, dated and carpet was old and smelly.
Not impressed with the overall condition.
View was fantastic. Front desk was excellent in getting our rooms near each other. Couldn't have asked for anything better. Guess the only thing I didn't like was paying $18 per day for parking whether you parked it yourself or used valet.
Rooms need update. Lobby and the other parts of hotel have been updated.
Clean friendly staff. Drinks great! That I had to leave.
Beach front location, relatively quiet . Bed was comfortable and seemed clean. , . - Room was very dark, old beaten up furniture, - very small sink area and bathroom, - air conditioner was not possible to shut off or adjust, it was unnecessary noisy and cold in the room. - terrible pillows, used my own travel pillow - Kind of very gloomy depressing room. - very cold inside lobby and restaurant. weather was rainy but staying inside was even worse
Disliked valet parking and was also displeased to have to pay $15.00 per day for parking. I booked two rooms and was pleased with my view of the ocean and beach from my balcony; my son and his wife, however, had no view at all in the second room booked. Our rooms were clean, but had been told at the hot tub/pool area by others that their room left a lot to be desired. I would, however, consider using this hotel if I were in the area again.
Location on the beach with easy access was nice. Also, I appreciated that they let you take pool towels onto the beach (at least I didn't see a sign telling you not to). It wasn't just the outdated room infested with ants that irritated me (not the biting kind; the ones that just seek out food residue). It was really the little things that pissed me off. Like in the bathroom, which seemed nice and updated but then you realize that the sink doesn't turn off. And the toilet paper holder doesn't fit the slots in the wall. Also, remember that their private beach is THEIR private beach, not yours. If you want to sit in a chair or have some water you must buy it from THEM. You can't bring your own. This is basically a $69 budget hotel in a great location which allows them to jack up the room rates.
not clean and needs serious updating
Nothing Rooms dirty. They never did housekeeping. You would have to go to the lobby to pick up your towels and soap. This place is dirty and low class
Excelent location, clean room and bathroom. Over priced, the hotel isold, the door needs repair, the bathroom door has to be changed, it started to exfoliate
Great pick up from air port and organized shuttles to cruise port, breakfast hot and cold Room smelled stale, door barely shut, long walk to room from front desk
Airport shuttle everything else
The free shuttle from the airport to the hotel. The poor organization of the shuttle from the hotel to the cruise port.
Courtesy shuttle , pool bar open until midnight Crappy breakfast included,
Love the location and cery friendly staff.
The Tiki bar & airport shuttle. This hotel was fine for the price & what I needed - one night to catch a flight the following day. My tub dripped but there was a door to the tub/toilet so I just shut it.
The only thing good about this place was the staff Rooms dirty, furniture was broken or coming a part. Trash cans were full the night we checked in and wasn't emptyed the morning we left. Lesson learned if you book with Kayak make sure you know the quality of the hotel yourself. Don't rely on their BS reviews. I also learned Kayak doesn't reimburse me for early checkout which is total BS because I relyed on their reviews when booking this hotel. I will not use kayak again.
The room was clean and the bed was comfortable. I was very pleased with the shuttle from the airport and to the cruise port. Everyone was very accommodating. Breakfast was a bit hectic. It was nice to have a free breakfast, but too many people crammed into a small space.
The free shuttle was great. Very convenient and on time. Just call hotel, and arrival time for shuttle is within 10 min. Small bar onsite. Kim was very friendly and helped us order takeout for ourselves at the bar. Friendly desk staff, and great shuttle service. Rooms are clean, showers work well. Would stay there again, when flying into Ft. Lauderdale.
The location was great to get around. You could also walk to a variety of restaurants. No service! Very limited breakfast. Rarely enough coffee.
I liked the staff and the location Free hotel shuttle to and from the hotel and cruise port which was on time It needs to extent it's waiting area and separate the breakfast from that area too It gets really crowed and this seems real ackward in that area
Very old and felt dirty. Shower hadn't been cleaned and walls seemed to have no insulation. We could hear everyone around us.
Wait staff at the cafe were outstanding. It is a funky hotel.
Great location, affordable. Front desk staff were friendly and helpful. Room smelled musty, bathroom dated.
Great location, chairs and beach towel service excellent.
I was able to book at a discounted rate through a booking site. The location of the hotel is perfect, right across the street from the beach. They rent out towels and chairs at no additional cost which is a HUGE plus. The staff was friendly and helpful. I was able to upgrade to a suite which had a private balcony. Perfect for me and my guest as this was to spend a weekend away on the beach with her. The water in the shower would get hotter every time someone flushed a toilet. Was constantly having to step away from the water because I would getting burned. The shower head had no pressure and the paint on the ceiling in the shower was peeling off.
Can hear everything going on in room next to you.
Location location location. Outdated furnishings, poor lighting in room, somewhat dirty in places.
Lpcation Age of appearance. In severe need of updating.
Location Unfriendly, on accommodating staff . Managers unavailable. Don't bother having a drink outside very unfriendly wait don't bother having a drink outside very unfriendly weights staff.
Patio bar for breakfast & dinner Rooms need washing and upgrades
The staff was very friendly and helpful. The room was nicely appointed. Overall a good value for a one night stay. The bathroom was a bit frightening... Paint pealing, mildew in the shower... Just needed some love...
Location Needs more parking. Need more electrical outlets in rooms
Next to the beach, heated pool was excellent, had a good view and good size room. We love the Seafood Salad, we ate there a number of times, great service and great food. The bed was bigger than a king size. Which would have been great, but the flat sheet and blanket didn't fit so they put them on sideways to stretch across the bed. This only works for very short people as the sheet was at least a foot an a half from the headboard. For us it was about 5 inches below the shoulder. So no covers above this. We ended up tearing everything apart and using two flat sheets, in the correct direction, to make the sheet portion work, but we were unable to get the blanket to work. ..Should have requested another one. Room was clean in the main portion, definitely dirt / paper close to the walls where the vacuum doesn't quite get. I'd still give the cleanliness a good rating. Bathroom is old, but was also clean.