Overview

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Moor Hall Hotel & Spa, BW PREMIER COLLECTION
Top Business Hotel

Moor Hall Drive Four Oaks Sutton, Sutton Coldfield, B75 6LN, United Kingdom
+44 121 308 3751

£59+

Overall guest ratings

8.2/10 Excellent
Based on 534 reviews

Review highlights

  • 9.6
  • 8.9
  • 4.7
  • 4.3

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    A delightful country house hotel set in parkland yet within easy reach of Birmingham, the NEC, the motorway network and attractions such as Drayton Manor Park and Cadbury World. Ideal for business or pleasure, the Moor Hall Hotel & Spa, BW Premier Collection® offers 83 comfortable and well equipped ensuite bedrooms, including four posters, a choice of two restaurants, seven conference rooms and extensive leisure facilities including an indoor pool, hot tub, sauna, steam room, aerobics room and spa with three treatment rooms. There's ample free parking and conference and banqueting for up to 250. To complete the picture, our team of friendly and professional staff is always on hand to offer our unique brand of traditional personal service. Enjoy your stay. Main restaurant The Oak Room is closed on Sunday and Bank Holidays. Dinner rates include a 3-course Carvery instead.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • No smoking
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 514 reviews
    • 9.6 "Terrific location."
    • 8.9 "Pool is good."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average cleanliness."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 4.3 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      1.9 "81% had problems with the shower."
      3.8 "62% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
      2.5 "75% found problems with the furniture."
    • 4.1 "Bar is not good."
    • 4.0 "Value below average."
      1.7 "The price was too high for 83%."
    • 3.5 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 282 reviews
    • 9.5 "Terrific location."
    • 8.7 "Pool is good."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.6 "Good amenities."
      9.4 "94% found the grounds to be nice."
    • 7.1 "Good breakfast."
    • 4.1 "Bar is not good."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.9 "51% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 4.0 "Vibe wasn't good."
      4.8 "52% didn't like the unstylish hotel."
      1.0 "90% criticized the unstylish hotel."
    • 3.9 "Value below average."
      2.0 "The price was too high for 80%."
    • 3.6 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.9 "81% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    8.0 Good
    Based on 123 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent pool."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.7 "Good amenities."
      9.5 "95% found the grounds to be nice."
    • 6.5 "Average cleanliness."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.2 "Only 62% said rooms were big enough."
    • 4.7 "Rooms are not good."
      1.1 "For 89%, the rooms looked old."
      3.7 "63% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
    • 4.2 "Value below average."
    • 3.3 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 107 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Food is average."
    • 4.6 "Not very comfortable."
    • 4.1 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
    • 3.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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