Overview

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Moor Hall Hotel & Spa, BW PREMIER COLLECTION
Top Business Hotel

Moor Hall Drive Four Oaks Sutton, Sutton Coldfield, B75 6LN, United Kingdom
+44 121 308 3751

£53+

Overall guest ratings

8.2/10 Excellent
Based on 565 reviews

Review highlights

  • 9.1
  • 9.0
  • 4.8
  • 4.8

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    A delightful country house hotel set in parkland yet within easy reach of Birmingham, the NEC, the motorway network and attractions such as Drayton Manor Park and Cadbury World. Ideal for business or pleasure, the Moor Hall Hotel & Spa, BW Premier Collection® offers 83 comfortable and well equipped ensuite bedrooms, including four posters, a choice of two restaurants, seven conference rooms and extensive leisure facilities including an indoor pool, hot tub, sauna, steam room, aerobics room and spa with three treatment rooms. There's ample free parking and conference and banqueting for up to 250. To complete the picture, our team of friendly and professional staff is always on hand to offer our unique brand of traditional personal service. Enjoy your stay. Main restaurant The Oak Room is closed on Sunday and Bank Holidays. Dinner rates include a 3-course Carvery instead.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • No smoking
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 565 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.8 "Good breakfast."
    • 6.2 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.4 "Desserts were ok, said 64%."
    • 4.8 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      4.5 "Air conditioning was criticized by 55%."
      4.3 "57% criticized the small bathroom."
    • 4.8 "Value below average."
      3.3 "The price was too high for 67%."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.1 "Bar is not good."
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    Overall rating

    8.2 Excellent
    Based on 293 reviews
    • 9.0 "Terrific location."
      7.5 "Great parking, according to 75%."
    • 8.9 "Pool is good."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.8 "Value below average."
      3.4 "The price was too high for 66%."
    • 4.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.8 "62% thought it was too noisy."
      4.9 "Air conditioning was criticized by 51%."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
    • 4.1 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      4.3 "57% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      2.2 "78% had problems with the shower."
      4.9 "Air conditioning was criticized by 51%."
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    Overall rating

    8.1 Excellent
    Based on 146 reviews
    • 9.1 "Excellent pool."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.0 "Food is average."
    • 5.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      6.2 "Only 62% said rooms were big enough."
    • 4.6 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.4 "56% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
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    Overall rating

    8.0 Good
    Based on 124 reviews
    • 9.0 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.0 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      5.4 "Only 54% said rooms were big enough."
    • 4.4 "Value below average."
    • 4.3 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
    • 4.2 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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