Pros: Stayed there because our children were at camp about 10 minutes away
Cons: Completely unsatisfied!!! As a Marriott Gold Elite member we usually feel very welcome. This hotel, all the way up to the GM Joe, refused to honor the benefits of Gold Status after both the National Customer Center Rep for Marriott and the Executive Mr Marriott customer service assistance line contacted them directly on my part. Again, did not request anything unusual except the benefits that are offered as a GOLD member. The hotel staff went out of their way to make us feel very UNWELCOMED! We have stayed at the Holiday Inn Express in town before which would be a much better place to book. I absolutely DO NOT RECOMMEND this hotel as the staff all the way to the GM feel they are above Corporate policy.
Pros: Good hotel with swimming pool and gym, a short walk from town centre eateries.
Cons: Freight train noise overnight (whole town must suffer from this).
Pros: very friendly and professional staff
Pros: The bed and pillows extremely comfy! Modern decor, very clean and pleasing
Cons: Nothing. It was perfect!
Pros: Great staff, clean rooms, perfect location.
Cons: Have stayed here 3 times, and this time breakfast was not even close to what we were served before and was one of the main reasons for staying there. It could be a deal breaker of stating there again.
Pros: This was a useful stopping point on a road trip around Northern California. The swimming pool and gym were an added bonus. The beds were extremely comfortable and the room and bathroom very spacious...
Cons: The breakfast was a bit disappointing as it was a standard business hotel breakfast with paper plates.
Pros: the room was clean
Cons: Overpriced compared to other pl aces we stayed
Pros: Beds comfortable. Good location. Nice staff.
Cons: Weird light bulbs by the bed. Bottom half of each bulb was treated so that no light was emitted except from top of bulb. No way to read in bed. Staff got us some other light bulbs, but strange corporate decision on lights. Also air conditioner was making strangled sounds during our stay.
Cons: The service was the worst I have ever experienced in all my traveling. The general manager made no excuses for being off site at a baseball game while the one person working the front desk who lacked ...
Pros: everything! and i will be staying again.
Pros: Great hotel. I little way from the freeway, but close enough to access. Very nice staff.
Pros: great location, friendly staff
Cons: The price, could hear people talking in the hall and other rooms doors opening and closing all night.
Pros: The complimentary breakfast was great, front desk staff was personable & friendly, over all the property was just as advertised, and as expected from a Holiday Inn Express. I've stayed I'...
Cons: The mini refrigerator in the room was obnoxiously loud throughout the night. As many times as I wanted to call the front desk, I was exhausted from the drive and did not want to have to switch rooms, ...
Pros: Typically clean and the continental breayis pretty nice, includes a pancake maker! So cool!
Cons: 1st room was not clean, 2nd room was not clean at all. We were then asked to leave. Tried to get another room elsewhere but was told they would not rent a room to us cuz we are trouble makers? No other rooms in town. Late at night with a child! Terrible!!
Pros: Convenient location, nice big rooms. Staff was extremely friendly when asked questions. The beds were comfortable.
Cons: The pool closed at 10pm. Would have liked to have it open for a bit longer. The temp in the area was very hot!
Pros: The bed was amazing!! The best bed ever slept on!The bathroom had an amazing makeup light on the mirror. Room had tall ceilings which were rare on a 1st floor room.
Cons: Price was a little high. But the room was well worth it.
Pros: Location and cleanliness
Pros: Bedding was so comfy. Good size room.
Cons: more lighting in the area where the breakfast was served. Would like it to be more 'happy' seemed a little bland.
Pros: Location, room, bed and breakfast
Cons: Wifi was very weak to nonexistent
Pros: Good location. Easy to get to Highway.
Pros: The shower head has great pressure. The bed was comfortable and the pillows great. Breakfast was good
Pros: Location, price, friendly staff.
Cons: Your shower head.
Cons: Really, is this the best modern hotels/motels can do to feed people in the morning? I appreciate there's one person making and cleaning up all the food, but make something nutritious, not ...
Pros: The room was much bigger than I expected. The breakfast was much more than I expected. It was more than I expected for Tehachapi.
Cons: The pool could have been cleaner.
Pros: Quiet and safe.
Cons: No one at the desk for checkout.
Pros: Nice comfortable
Cons: I stayed two nights. After the firs night I left the hotel at 8 and returned at 3:30pm from a busy work day. I told them and they promised it would be done in 1/2 hour. I left the hotel after one ...
Pros: The cleanliness and comfort was great!! Pool was perfect too.
Cons: The walls are super thin, could hear neighbors snoring all night.
Pros: Large rooms, tastefully fitted, quality furnishings. Convenient to local visitors centre, museums and eating places.
Cons: Rooms should have bottled water on arrival. The passing trains have very loud hooters, ask for rooms away from the track.
Pros: It was a good variety.
Cons: The young girl at front desk was very nice. The older lady was not very friendly.
Pros: The manager was awesome, she went out of her way to make our stay perfect. I would recommend this hotel to all Harley Riders as a great Tehachapi stop.
Pros: The staff always had a smile and were ready to help. I needed a tv remote, mentioned it on my way out to dinner. When I returned, she had it in hand before I got to the desk. The hotel is peaceful and...
Cons: There are trains going through the town, but I happen to like the sound. So I guess this is not a big negative!
Pros: Friendly, helpful staff. Breakfast a little different each morning.
Cons: Water temperature in the shower a little variable, not sure how you can avoid that. Not sure if the Green Hotel towel thing is actually happening? All our towels seemed to be replaced each day.
Pros: Good bed.
Cons: Wifi problems.
Pros: Bed was comfortable. Shower pressure good.
Cons: Trouble with wifi.
Pros: Good place for stop over when driving through town.
Pros: Very clean. Super nice people. Good breakfast
Pros: Convenient, lady at front desk Vee pleasant.
Cons: Not clean. Couldn't/wouldn't sit on chairs and not swept well. Although most important to me bed was clean comfortable & well made.
Pros: Nothing we can think of.
Cons: Certainly wont stay there again.
Cons: Scary, area, hotel and not happy staff.
Pros: Easy to find. Close to restaurants and shopping. My daughter loved all the Pokémon stops. Beautiful little mountain town with great trees. Walked almost everywhere.
Cons: Can't think of anything.
Cons: The mattresses were very firm and thin. The linens were wrinkled including the bed skirt. We were in a corner room with the stairs directly outside our door.
Pros: The room did not have carpet. I like this because I feel comfortable not wearing shoes. It felt very clean. They had a compact refrigerator in the room which was a nice size. The bed was good as ...
Cons: 1 staff member was extremely rude. I asked if we were registered at this Best Western (there was another BW next door) and she said NO. I said is this Black Mountain? she said this is BW Mountain. ...
Pros: comfortable bed, clean bathroom
Pros: I enjoyed the privacy and how the staff actually followed through when I needed extra assistance. The staff didn't bother me at all and I wasn't rudely pressured to check out or wasn't ...
Cons: My room wasn't exactly ready on time and the issue with the battery in the smoke alarm.
Pros: Perfect stop on our way to Las Vegas from Yosemite! Nice rooms and an awesome pool! :)
Cons: The staff could have been a bit friendlier
Pros: the staff was very friendly
Cons: It was not real clean
Pros: That I wasn't afraid to walk barefoot in the room, and that it was clean enough that I could let my 15 month old daughter run around the room playing.
Cons: The parking was a little awkward, but nothing to complain about at all...so I didn't lol.
Pros: I knew going into this, it wasn't a luxurious motel by any stretch. It was chosen only for its location. That said, it was very affordable - but - consider this one below the standards of most ...
Cons: I had the 'are there bed bugs?' creepies all night long; it's proximity to a railroad crossing will guarantee you don't sleep through the night.
Pros: Great stay in a clean small city, love that place. Dogfriendly as well. Maybe trains are really loud at night...didn't disturb me, but maybe people with light sleep
Cons: Breakfast room was packed and out of food. We had to seek nourishment elseware
Pros: Found hair in restroom, tub was cracked,bathroom door did not open all the way, towels looked stained and dirty, bathroom floor was dirty, so disgusted on stay
Cons: If I was able to book right hotel
Pros: Comfortable bed, quiet, had a pool
Pros: Free on-site parking
Cons: Reserved 'deluxe queen room with 2 queen beds'; none of rooms have queen beds, only doubles,. Poor WiFi service. Same breakfast items every day. Manager told us we needed to check out ...
Pros: access was easy to get to, right off highway
Cons: No A/C in common areas, breakfast area temperature was very warm and uncomfortable. Had some small ants in room, not a lot but enough to be noticed
Cons: Breakfast terrible, hallways need to be cleaned and grounds need upgrading. Get a pet area instead of just out entrance and exit doors.
Pros: Great selection at breakfast
Cons: Wi-Fi did not work in room had to go to lobby
Pros: Location was good - outside the town but close enough for a short drive in. Despite proximity to railway and main roads, the room was quiet (except for the fridge, which sounded like a 747 coming in ...
Cons: No kettle - just a coffee machine that made one cup at a time and was supplied with only two coffee-bags. Staff weren't particularly helpful (for example, didn't mention how/where to get ...
Pros: Past experiences staying at this hotel which are a nice memory of what this place use to be.
Cons: Now a days this place is really run down. Won't be staying here any more. The pool was freezing, the jacuzzi was fenced in not working (would have been nice to know that, considering their ...
Pros: Convenient to the highway off ramp. Excellent free breakfast.
Cons: No password required for free wifi, making it very insecure.
Pros: Breakfast was good. Staff was helpful.
Cons: First off, the refrigerator, microwave, and clock radio were unplugged. Pool and jacuzzi not operable even though they advertise them. Room was sparse, but acceptable with the exception of lots of dust on the air conditioner unit and the head board.
Pros: Location,facilities,good layout,beds were comfortable, staff was friend fly, nice breakfast.n
Pros: Close to downtown, no frills hotel !!! No extras !!!! Yet with micro and fridge. Was all we Need
Cons: What was not to like? I got what I paid for!!
Pros: Small motel. Air conditioning works well. Future outdated. Mattresses need replacement but not overpriced.
Cons: Needs landscaping. Landscaping makes facility look abandoned.
Cons: Everything is old and in poor condition fawcett didn't even have cold water side . t.v not working.
Pros: Low budget motel. But a great value.
Pros: Basically, a 'roof over our heads' was better than nothing. I'd recommend this location ONLY for travelers as a quick stop to rest and then get back on the road as quick as possible. ...
Cons: Wouldn't recommend due to lack of cleanliness, security, adequate facilities, comfort. Location was in the back part of a nice quaint town; a few good places to eat.
Pros: Near a very cute center of town. Newly painted, but still 'rustic'.
Cons: Couldn't understand foreign management. Sheets didn't fit bed, so slid around, garden furniture in dangerous decline, minimal power outlets. Has appearence of absentee owner. $10-$15 too ...
Pros: Motel, so parked motorcycle right outside of room.
Cons: Bed was marginal; bedding was poor. Smelled a bit. Soap was size of credit card(thin). Kind of humorous. Not much choice(of anything) in this town.
Pros: Not much
Cons: They rented the room to someone who unlocked the door. Thankfully I had chained it. Very scary
Pros: Decent king size bed & TV
Cons: Fridge open & not plugged in, no hangers in closet, floor needed vacuuming, no security lock, no coffee maker,
Pros: The Ranchotel is not faux-retro; it's the real deal. Everything works (newer plumbing, plus refrig and microwave), but every piece of furniture that could be re-used, was. The staff (a couple) was very friendly and helpful. Just far enough from "town" to be quieter (but you can only do so much with regular BNSF trains pulling through). Close enough to walk. Very good value.
Pros: The room was not clean, there were no amenities not even enough towels for two people. No ice machine, iron, coffee maker ect. The bed was terrible, pillows wre filthy, TV had a loud hum on many of the chanels, there was no guide. Terrible place to stay not worth the money, should be taken off the list.
Would you like to save as your currency permanently or for this visit only?