Reviews for Thrifty in Reykjavik
- All reviews 100%
20 Aug 2017
Cons: We had a time-consuming trek finding a filling station near the airport. They could have told us that there was one near the rental facility, just not well marked.
16 Aug 2017
Pros: Friendly service. Easy going.
Cons: Shuttle system is slow and far from terminal.
15 May 2017
Poor customer service
Cons: When we arrived they informed us that they didn't have the size vehicle that we booked, which was unfortunate because we had 7 people with luggage. The most that they could offer us for the inconvenience was the option to book another car at full price. The man was very short with us and repeatedly said that it wasn't his fault, rather that it was Kayak's fault and that he didn't need to accommodate us. Thankfully our friend had already booked a car with another company and allowed several of us to go with him, but our group was split up.
14 May 2017
Great late night hotel drop off
Pros: I liked that the agent offered to take me back to my hotel without me asking. Efficient and friendly guy.