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Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: Fácil abordaje

Pros: The plane took off and arrived on time

Cons: Handling my wife special assistance needs

Pros: The crew were courteous and friendly, the seats were comfortable.

Cons: Nothing stood out as needing improvement.

Pros: Nothing, the most horrible airline with rude crew and unpredictable.

Cons: At least be courteaous when your flight is delayed 3 hours

Pros: Crew was great. Seats and leg room better than other airlines.

Cons: LHR made us wait 30+ min upon arrival for a gate.

Pros: The crew was very nice. Food was pretty good.

Pros: Things were pretty smooth.

Cons: Could have done without the flight delay.

Pros: Great crew friendly and helpful.

Pros: leg room! excellent entertainment options

Cons: long lines. delays waiting in hot jetbridge

Pros: Exit row seats are much better than standard seating for comfort.

Cons: All airline seats are uncomfortable. It’s the nature of the beast.

Cons: 3hours late

Pros: If I can give this airline negative stars, I would.

Cons: Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.

Pros: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.

Cons: Better entertainment system... better food and more courteous cabin crew members.....

Pros: The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)

Cons: Can't comment on food as it isn't provided with the basic fare.

Pros: The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled.

Pros: Seating room, food, and service

Cons: Nothing

Cons: Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo.

Pros: The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful.

Cons: Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning.

Pros: Fairly easy boarding process and nice staff

Cons: Delayed about an hour once all boarded

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: On time

Cons: Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better.

Cons: 31/2 hours delay, worse place landing no air conditioning

Cons: Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off.

Pros: 1hour 30 minutes late. No acknowledgment of this or the knock on impact

Cons: Compensation

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier

Cons: Seat a bit cramped and it was a bit hot on-flight

Pros: I liked getting to my destination Prices are acceptable

Cons: Flight was an hour late Pilot was rough flinging the plane

Cons: Plane delayed and overbooked

Cons: 31/2 hours delay, worse place landing no air conditioning

Cons: Delayed flight

Pros: 4 hour delay.

Cons: On time. At least vouchers.

Pros: On time

Cons: Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better.

Cons: The flight was delayed 2 hours. As a very tall person, I was put in the backmost seat, which is the only row which doesn't recline.

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Cons: The bag drop process is confusing and the people working the counters are unresponsive and rude.

Pros: the flight was ok

Cons: the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority

Pros: The crew was kind

Cons: The baggage boarding process. The boarding process in itself.

Pros: Seats were comfortable.

Cons: Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard.

Pros: In flight crew were great.

Cons: Seems like the consensus. Nice in flight crew, very rude check in crew. One worker at check in went out of her way to make me pay for a bag that the other lady said would be fine. I agreed to pay and she still tried to shame me. Kind of sad if that is where she finds enjoyment.

Cons: Delayed flight

Pros: Budget airline comfort

Cons: They could have first called speedy boarding so I didn't appear like I was trying to jump the queue. Also ended up boarding along with everyone else as in a bus so didn't really get any advantage for paying for the perk

Pros: The crew was very nice. All smiles

Cons: We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait.

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: Boarding was fast

Cons: There were no snacks and crew wasn’t friendly.

Cons: They had 5 flights departing within 15 minutes all leaving from the same gate area. It was a zoo! No one could get to their gate. Our flight left late. I'm sure the others did too! Icelandair doesn't serve any food; not even peanuts!

Cons: No free food and beverages

Pros: Personnel are professional

Cons: Icelandair has a very poor system of passengers waiting and having to remain standing for long periods - and each of our four flight segments had long delays - in two cases 1 1/2 hours and almost that. We would never fly this airline again!

Cons: LHR made us wait 30+ min upon arrival for a gate.

Pros: N/A on food and entertainment

Cons: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Cons: For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers

Pros: It didn't crash.

Cons: Food no screaming babies . Comfy seats and armrests,

Pros: Everything thanks

Cons: Awesome thanks

Pros: The crew was efficient. They seemed to care about the passengers' comfort. Also, even though the flight left late, they made up the time while in the air. They are the reason with I gave the excellent rating, despite some other misgivings.

Cons: Lufthansa food service seems to have been deteriorated somewhat over the recent past. Especially the snack before landing seems laden with mayo (plain bread might have been better!).

Pros: International flights are always the best! You’re treated like you’re sitting in first class!

Cons: I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though.