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Cons: Flight was late leaving, boarding was unorganized. Stood on the tarmac for 20 minutes waiting to enter the rear door and then turned around to enter the front door.

Pros: Terrible legroom.

Cons: The landing was very bad

Pros: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.

Cons: Better entertainment system... better food and more courteous cabin crew members.....

Pros: On time flight and friendly staff

Cons: Missed flight because of another flight delay

Pros: Nothing

Cons: Everything

Pros: Hard to understand some of the crew announcements due to speaking way too fast

Cons: Too crampt. Food like cardboard.

Cons: Efficient, friendly at every step and on time.

Pros: In flight crew were great.

Cons: Seems like the consensus. Nice in flight crew, very rude check in crew. One worker at check in went out of her way to make me pay for a bag that the other lady said would be fine. I agreed to pay and she still tried to shame me. Kind of sad if that is where she finds enjoyment.

Cons: If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee

Pros: Nice plane, good food

Cons: Noncomplaints

Pros: LCY very efficient baggage drop, flight arrived ahead of schedule

Pros: Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us.

Pros: Crew very nice. Seat not great

Cons: It was all fine, I am very tall so seat was tight

Pros: Nothing!

Cons: El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea.

Pros: Crew bright polite and friendly. Professional

Cons: Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff.

Cons: Too crampt. Food like cardboard.

Cons: No free food and beverages

Pros: Crew was good and made your trip as enjoyable and comfortable as they could.

Cons: Lining up and getting on airplane was chaotic. First in line gets on first if you don't get pushed over by people who are traveling first class and feel they should get on plane first. Should have more seats at gate area for waiting passengers..

Cons: We were delayed for many hours with no information given as tonwhy. Also never offered meal vouchers or other compensation.

Cons: My flight from Keflavik to Boston was cancelled. Waited on the phone for over an hour to speak to an Icelandair rep. Was told that I would be sitting next to my friend for the 6 hour flight. Found out at the gate we weren’t. Overall dissatisfied. Cheaper fare but at what cost. Gate area was a mess.

Pros: Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience.

Cons: A hot breakfast

Pros: No

Cons: Anything

Cons: We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am

Pros: Crew were great and can't compliment enough.

Cons: More communication about the departure delay and location of the gate

Pros: Crew bright polite and friendly. Professional

Cons: Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff.

Pros: We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers.

Cons: Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week.

Pros: My trip with Easy Jet was very good and the flight crew did very well.

Cons: I missed the flight from Vancouver to London and had to purchase a ticket from Air Canada in order to carry on with my trip. The rest of the flight went well.

Cons: Better coordination for boarding

Cons: Our flight was cancelled. The level crew was completely unprepared for this. They boarded us on the plane , made us sit for hours , then marched us around the terminal trying to figure out what to do. This is airline the WORST. I want my money back !

Pros: Crew very nice. Seat not great

Cons: It was all fine, I am very tall so seat was tight

Pros: Terrible legroom.

Pros: The crew was nice

Cons: One of the toilets was out of order

Cons: When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board.

Pros: Boarding flowed well. Good flight, helpful staff.

Cons: Left a little late but made good time. A positive experience.

Cons: The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!

Pros: The crew was nice

Cons: One of the toilets was out of order

Cons: Our flight was cancelled. The level crew was completely unprepared for this. They boarded us on the plane , made us sit for hours , then marched us around the terminal trying to figure out what to do. This is airline the WORST. I want my money back !

Cons: Half our delay

Pros: Roomy seats

Cons: Not delay for 2 hours!!!!!

Pros: Absolutely nothing.

Cons: Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job).

Pros: Crew was great and friendly. Seats were fairly comfortable.

Cons: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.

Cons: Departing on time.

Pros: We got to our destination

Cons: Everything. Possibly the worst airline in Europe.

Pros: The plane was clean, the flight attendants were friendly and made sure that the passengers were ready for take off and landings (both of these areas were a problem on the last airline on which I flew).

Pros: We did not fly Icelandair since our flight was cancelled but they took excellent care in booking us on another airline and all worked out. Icelandair has excellent customer service!

Pros: Boarding was fast

Cons: There were no snacks and crew wasn’t friendly.

Pros: the plane seemed safe

Cons: no seats in the airport; long wait for boarding and totally confusing/interfering messages on airport PA system; chaotic boarding "process"

Pros: The cabin crew were excellent. The flight was very smooth.

Cons: It was one of the best flights ive been on and would recommend easyjet.

Cons: More legroom than expected. Large fees for checked bags in my opinion.

Cons: Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation

Cons: The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!