The Moonraker Hotel, BW Signature Collection

Trowle Common, Trowbridge, BA14 9BL, United Kingdom
+44 122 577 7393

Cheapest
rate per night

8.7

Excellent
based on 616 reviews
The Moonraker Hotel, BW Signature Collection - Trowbridge, England, United Kingdom
Check-in
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Check-out
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Provider Nightly total
Agoda.com £99
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Good to know

Distance to city centre 1.0 mi
Location rating 9.4
Nearest airport Bristol
Distance to airport 21.5 mi

Rooms

Check-in
Check-out

Standard rooms

£99+

Bed type
Provider
Nightly + local taxes & fees
Unknown
£99 per night

Reviews

Pros

Traveller rating

301
81
19
4
1

Time of year

Traveller type

Show reviews that mention

+
bradford on avon in 8 reviews
breakfast was very good in 98 reviews
ceiling was low in 7 reviews
characterful building in 4 reviews
cleaned properly in 5 reviews
comfortable bed in 113 reviews
evening meal in 22 reviews
food was excellent in 95 reviews
lovely room in 153 reviews
restaurant was excellent in 40 reviews
slightly dated in 13 reviews
staff were very friendly in 236 reviews
  • Excellent
    Mar 2020
    9.0

    Great place for a break, clean and comfortable.

  • Excellent
    Mar 2020
    9.0

    £ 28.00 for one night stay

  • Good
    Mar 2020
    8.0

    Breakfast was excellent. Served in the restaurant. Buffet for bread/cereal etc. But cooked breakfast served to order.

    All fine

  • Poor
    Feb 2020
    1.0

    The food was good

    I booked a deluxe king size room however on arrival I was given a cabin room with no explanation as to why my room had been changed, neither was the price of a downgrade discussed. On realizing I was given an incorrect room I made my way to reception to inform them of the error. The assistant manager stated that I had made a mistake and I hadn't booked the deluxe king room, I was adamant I had as I had a confirmation email to confirm. She said that she would ask the manager to come and speak to me if I made my way back to my allocated room. (I was also informed that the hotel was full and a different room was not available) I waited 40 minutes and decided to go back to the reception to see what had happened. I was informed by the young staff member, who may I add was training, that she had left for the day (the assistant manager) so I asked where the manager was, I was informed that he hadn't even been here. Obviously I felt like I had been FOBBED OFF big time ! The young staff member stated that the assistant manager had offered a discounted room rate for the cabin room I had been given instead. I said I wasn't happy with that as if I wanted a smaller room I would have booked a smaller room and to be fair, it was the fact that if I hadn't stated the obvious I would have still been charged the room rate for a king size deluxe. I made my way back to the cabin room feeling un- satisfied with the result. However 25 mins later I received a visit stating they had found me a four poster room for my two night stay. Now this I was happy with and it was very comfortable however form checking in to finally having a room of my expectation was 2 hours. Trust me after a 5 hr drive and a full days work this is not what you want when getting to your hotel. My grievance is the fact that I had to kick an almighty fuss to be listened to and do not appreciate being lied too. It makes for an awkward and uncomfortable stay.

  • Okay
    Feb 2020
    6.0

    Location and cleanliness, buffet breakfast was very good.

    Booked deluxe room, was not as shown in picture online, as this showed larger room with extra large king size bed.Room number 15 was allocated to us!?

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About

Overview

Old world home-away-from-home in the Cotswolds. Dating back to the 1500’s The Moonraker Hotel, BW Signature Collection is a charming Grade II listed manor house less than 10 miles from the historic city of Bath. Over the years, the house has been lovingly renovated, with the old farm buildings incorporated into the hotel design. It expertly combines original features with home comforts to provide you with a relaxing place to stay away from the stresses of modern life. Within the grounds are a walled garden, ponds and secret paths that you can explore at your leisure. The food served in our restaurant is exceptional, with dishes based around local produce from the hotel’s kitchen garden and onsite smokery. Our 23 en suite bedrooms, which are furnished with antiques and rich fabrics, are split across the main house and outbuildings. All come with free fiber-optic broadband, a flat-screen television with Freeview and White Company toiletries. Our 4 Poster Bed rooms are perfect for a romantic getaway, while our deluxe rooms offer an extra slice of luxury. Some are on the ground floor, ideal for guests with mobility issues or those who want to bring their dog with them. The Moonraker Hotel, BW Signature Collection is close to some of the UK’s top attractions, including Longleat Safari and Adventure Park and the Westbury White Horse. If you don’t fancy driving into Bath, there’s a regular bus service that stops directly outside the hotel, so you can be seeing the sights in no time, including the Roman Baths and Royal Crescent. The attractive market town of Bradford-on-Avon is less than two miles from the hotel, with its ancient bridge and river running through its heart.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.7 Excellent

based on 616 reviews

9.4

Location

9.3

Service

7.5

WiFi

4.8

Value

Things to know

  • Spacious rooms
  • Friendly atmosphere
  • Comfortable beds
  • Pleasant hotel grounds

Check in

14:30

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Free parking
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Massage
Laundry facilities
Hairdryer
Linens
Towels
Lift
24-hour front desk

FAQs when booking at The Moonraker Hotel, BW Signature Collection

Where is The Moonraker Hotel, BW Signature Collection located?

The Moonraker Hotel, BW Signature Collection is located at Trowle Common, 1 miles from the centre of Trowbridge. Trowbridge Community Hospital is the closest landmark to The Moonraker Hotel, BW Signature Collection.

When is check-in time and check-out time at The Moonraker Hotel, BW Signature Collection?

Check-in time is 14:30 and check-out time is 11:00 at The Moonraker Hotel, BW Signature Collection.

Does The Moonraker Hotel, BW Signature Collection offer free Wi-Fi?

Yes, The Moonraker Hotel, BW Signature Collection offers free Wi-Fi.

Does The Moonraker Hotel, BW Signature Collection offer free parking?

Yes, The Moonraker Hotel, BW Signature Collection offers free parking.

Does The Moonraker Hotel, BW Signature Collection offer free airport shuttle service?

No, The Moonraker Hotel, BW Signature Collection does not offer free airport shuttle service.

How far is The Moonraker Hotel, BW Signature Collection from the airport?

The Moonraker Hotel, BW Signature Collection is 21.5 miles from Bristol. The Moonraker Hotel, BW Signature Collection is 39.2 miles from Gloucestershire.

Can you bring pets to The Moonraker Hotel, BW Signature Collection?

Yes, The Moonraker Hotel, BW Signature Collection is a pet-friendly hotel.

Does The Moonraker Hotel, BW Signature Collection have a pool?

No, The Moonraker Hotel, BW Signature Collection does not have a pool on-site.

Photos

All photos (35)
Building (2)
Bedroom (22)
Bar (1)
Lounge (1)

Location

Most popular landmarks

  • Trowbridge Community Hospital 0.8 mi
  • Hinton Charterhouse Pit 4.4 mi
  • Hinton Charterhouse Field 4.9 mi
  • Cleaves Wood 5.3 mi
  • Hinton Hill 5.3 mi
  • Brown's Folly 5.4 mi

Getting around

Bristol 21.5 mi
Gloucestershire 39.2 mi
Trowbridge 0.8 mi
Bradford-on-Avon 1.6 mi

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Hotels United Kingdom England Trowbridge The Moonraker Hotel, BW Signature Collection