Pros (+) Enjoyed the sepeate area with bunk beds. Made it much easier to get to bed after a long day of travel.
Cons (-) Room was beginning to show some wear, but was still acceptable.
2 stars
Best Western Troy Hotel
Photos of Best Western Troy Hotel
Overview
Our Best Western Troy Hotel offers an exceptional location located off I-55/I-70 at Exit 18 in Troy, Illinois. St. Louis businesses and attractions are just 20 miles southwest of the Best Western Troy Hotel. Leisure guests appreciate being close to all the fun that St. Louis offers. You can cheer for the Cardinals at Busch Stadium just minutes away. While in Troy, Illinois, hotel guests can visit the Gateway Arch, enjoy the St. Louis Zoo or visit the city's exciting museums, including the Science Center and Botanical Garden. Guests can also visit major Universities, such as SIUE, SLU, Washington University, and SWIC. Since the hotel is so close to St. Louis, corporate guests can easily get to the area's top corporate offices including Anheuser-Busch®, Boeing, ConocoPhillips and Freightliner®. Guests can also visit nearby attractions like Villa Marie Winery & Banquet Center, Gateway® Conference Center, Gateway Fun Park, Splash City Waterpark, Gateway Motorsports Park. In addition, be sure to take advantage of our free high-speed Internet access, a well-equipped 24-hour business center and a 600-square-foot meeting room with accommodations for up to 20 guests. At our Best Western Troy Hotel, we offer the amenities that make every stay relaxed and comfortable. After a day of meetings, you can relax in the indoor pool or workout in the well-equipped fitness center. The complimentary, full hot breakfast bar lets you start your day off right. And our inviting rooms offer an oasis of comfort with upscale perks. With our dedicated and extraordinary staff, we will make your stay with us a time you will never forget. Book your stay at our Best Western Troy Hotel today.
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Amenities at Best Western Troy Hotel
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Disabled access
- Roll-in shower
- Lift
- Designated smoking area
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- ATM on-site
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24-hour front desk
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
Bathroom
- Toilet
- Toilet paper
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Bedroom
- Alarm clock
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Best Western Troy Hotel
7.8
Good
277 verified ratings
Wonderful
122
Very good
35
Good
45
Okay
27
Fair
19
Mediocre
11
Poor
18
Summary of reviews
Guests say
Guests appreciated the hotel's great location, clean rooms, and delicious breakfast options. However, there were notable complaints about the service, particularly at the front desk, and some issues with room conditions, such as unpleasant odors and maintenance problems. Overall, while many guests enjoyed their stay, service consistency remains a concern.AI-generated from customer reviews
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Score by provider
7.7 out of 10
200 reviews
7.9 out of 10
45 reviews
8.8 out of 10
2 reviews
9.1 out of 10
3 reviews
All reviews
Pros (+) The front desk staff was friendly and extremely helpful and courteous. He went out of his way to correct a mistake I had made. Great staff.
Pros (+) Hotel was quiet, clean, and comfortable. The staff was very pleasant and informative. I didn't use the pool, but it appeared to be nice for families. I especially liked the air conditioning unit (Amana) in my room. Too many hotels use a/c units that are noisy and disruptive when they run. This came on quietly and ran without noise. Almost soothing!
Cons (-) I could only find an ice maker on the first floor and I was on the third, so it was not the most convenient. I didn't see any signs on the third floor indicating where an ice maker was, but it was late and I was tired.
Location
2020 Formosa Road, Troy, IL 62294-1387
What's nearby
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Troy Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 1.7 mi |
Nearest airport | Belleville |
Distance to airport | 11.7 mi |