Fairmont Empress

Fairmont Empress

721 Government Street, Victoria, BC V8W 1W5, Canada
+1 250 384 8111

rate per night


based on 614 reviews

Fairmont Empress
Mon 29/11
Tue 30/11
ProviderNightly total

About Fairmont Empress

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Located a short stroll from Victoria Railway Station, Fairmont Empress Hotel offers guests an ideal base while visiting Victoria. It features a fitness centre, as well as an indoor pool, a Jacuzzi and a sauna.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa and wellness centre, Willow Stream. Convenient services include an express check-in feature and a luggage storage area.

All the charming rooms at the hotel provide a spa bath, plus all the essentials for an enjoyable stay. Each provides a private bathroom with bathrobes and a hair dryer.

Fairmont Empress Hotel's on-site restaurant, Bengal, is a popular place to have a meal. In the evening, guests can enjoy a drink in the comfortable lounge bar. Guests can also try one of the various bars and restaurants in the vicinity.

The hotel is conveniently situated for sightseeing in the city, with the Greater Victoria Public Library within a 10-minute walk. BC Ferries, Chinatown and Christ Church Cathedral are a short walk away.

Photos of Fairmont Empress

Rooms available at Fairmont Empress

Mon 29/11
Tue 30/11
Show deals with
Standard rooms(£185 - £368)
Standard Room
no bed type specified
no bed type specified


£185 totalSnaptravel
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£187 totalPriceline
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£227 totalZenhotels.com
Superior rooms(£350 - £428)
Superior room
no bed type specified
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£350 totalFINDHOTEL
no bed type specified
no bed type specified


£428 totalKAYAK
King rooms(£175 - £283)
King room
no bed type specified
no bed type specified


£175 totalAgoda.com
no bed type specified
no bed type specified


£180 totalAgoda.com
no bed type specified
no bed type specified


£184 totalAccorHotels.com
Queen rooms(£181 - £351)
Queen room
no bed type specified
no bed type specified


£181 totalAgoda.com
no bed type specified
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£185 totalExpedia
no bed type specified
no bed type specified


£203 totalPriceline
Executive rooms(£232)
Executive room
no bed type specified
no bed type specified


£232 totalExpedia
Deluxe rooms(£114 - £302)
Deluxe room
no bed type specified
no bed type specified


£114 totalFINDHOTEL
no bed type specified
no bed type specified


£181 totalAgoda.com
no bed type specified
no bed type specified


£188 totalBooking.com
Double rooms(£164 - £421)
Double room
no bed type specified
no bed type specified


£164 totalFINDHOTEL
no bed type specified
no bed type specified


£178 totaltravelup
no bed type specified
no bed type specified


£181 totalPriceline

Amenities at Fairmont Empress

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels


  • Executive lounge access
  • Family rooms
  • Lockers
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • CD player
  • TV
  • Smartphone dock

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Allergy-free room

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Massage
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Spa bath
  • Toilet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle hire
  • Cycling
  • Beauty salon

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • EV charging station
  • Valet parking


  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach towels


  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Kids meals


  • Fitness centre

Reviews of Fairmont Empress

GreatBased on 614 verified guest reviews

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Newest first
9.4 Excellent
Cons:It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
10.0 Excellent
Pros:The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
Cons:We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
9.7 Excellent
Pros:We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
Cons:My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
6.0 Okay
Pros:Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Cons:Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
8.0 Great
Cons:I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
1 out of 1


721 Government Street, Victoria, BC V8W 1W5

What's nearby

  • Miniature World130 yd
  • The Maritime Museum of British Columbia187 yd
  • Victoria Bug Zoo229 yd
  • Royal BC Museum236 yd
  • British Columbia Parliament Buildings305 yd
  • Victoria Harbour0.3 mi
  • Market Square0.4 mi
  • Beacon Hill Park0.7 mi
  • Craigdarroch Castle1.1 mi
  • Abkhazi Garden2 mi
  • Oak Bay Marina3 mi
  • Fort Rodd Hill National Historic Park3.7 mi



Check in anytime after 16:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Fairmont Empress

  • To stay in a room that is affordable yet scenic, book the Fairmont Harbor View Room, an elegant choice that has windows that directly overlook the water, as well as a small sitting area and work desk. If you will be staying at the Fairmont Empress with your family, consider booking the Deluxe Room, a choice that can fit up to four people and ranges in size from 330 to 430 sq ft.

  • If you forgot to pack your workout equipment or would just simply like to be able to have a private workout in your room, there is the Fairmont Fit program, which will provide you with items such as yoga mats, an MP3 player, and workout clothes for a small additional charge. To explore the surrounding region while simultaneously burning some calories, rent one of the BMW cruise bicycles that are available for all guests for free from the front desk of the Fairmont Empress.

  • For guests that would like to reduce the signs of aging and clean out their pores, make a reservation for the Rose Infinity Advanced Facial, a service that will help to boost the production of new skin cells and get rid of wrinkles. If your skin is feeling dull and dehydrated, opt for the Eucalyptus Body Scrub, a sea salt exfoliation treatment that will improve blood circulation and nourish your entire body. To rid your body of stress and allow yourself to unwind, there is the Stress Relief massage that lasts for either 60 or 90min and focuses on your main tension points.

  • When you book your wedding at the Fairmont Empress, you will automatically be provided with several amenities and services, including a wedding menu tasting, a wedding coordinator, a 1h open bar, and a selection of 4 and 5 course menus to choose from. Additional amenities can be booked, such as a custom-made wedding cake, a cocktail hour before the reception, a sparkling wine toast, and wine for each guest to drink during dinner. The hotel also has a list of preferred photographers, musicians, and florists that they can help connect you with.

  • Due to the distance between the two locations, the best way to travel from Vancouver International Airport to the Fairmont Empress is by driving, which will take you approximately 2h 50min to 3h. While public transportation is also an option, it is important to keep in mind that it will take you upwards of 4h. It is possible to book a private shuttle service and doing so will cost you around 80 CAD per person in a shared van (approximately 60 USD). (Prices checked 15/08/19).

  • Yes, reservations at Fairmont Empress can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.

  • Yes, guests staying at Fairmont Empress can enjoy a free breakfast.

  • Yes, Fairmont Empress has a restaurant on-site.

  • Check-in time is 16:00 and check-out time is 11:00 at Fairmont Empress.

  • No, Fairmont Empress does not offer free parking.

  • No, Fairmont Empress does not offer free Wi-Fi.

  • Fairmont Empress is located in the neighbourhood of Downtown Victoria, 0.4 miles from the centre of Victoria. Miniature World is the closest landmark to Fairmont Empress.

  • Yes, Fairmont Empress has a pool on-site.

  • Yes, Fairmont Empress is a pet-friendly hotel.

  • Fairmont Empress is 0.2 miles from Victoria Inner Harbour Seaplane Base. Fairmont Empress is 15.8 miles from Victoria Intl.

  • No, Fairmont Empress does not offer free airport shuttle service.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.4 mi

Location rating


Nearest airport

Vancouver Intl

Distance to airport

54.1 mi