Overview

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Hotel Mercure Wien City

Hollandstrasse 3, 1020 Vienna, Wien, Austria
+43 121 3130

£80+

Overall guest ratings

8.2/10 Excellent
Based on 1,220 reviews

Review highlights

  • 9.2
  • 9.1
  • 5.5
  • 5.2

Good to know

  • Very quiet
  • Near city centre
  • Friendly service

Nearby

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    About

    The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Airport shuttle
    • Laundry facilities
    • Restaurant
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,220 reviews
    • 9.2 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.5 "Near to public transport, according to 95%."
      9.6 "96% liked the proximity to sightseeing."
      7.3 "73% liked the proximity to shopping."
      8.5 "85% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.1 "91% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% said the rooms were modern."
      5.9 "Only 59% thought the furniture was functional."
      5.8 "Only 58% thought the shower was ok."
      5.6 "56% said the view was so-so."
    • 5.5 "Internet is average."
    • 5.2 "Average comfort."
    • 5.0 "Average value."
      0.5 "95% said the breakfast was too expensive."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.0 "60% didn't like the architecture."
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    Overall rating

    8.2 Excellent
    Based on 890 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 9.2 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.3 "Near to public transport, according to 93%."
      9.5 "95% liked the proximity to sightseeing."
      8.9 "89% enjoyed the restaurants & bars nearby."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.0 "Nice rooms."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Only 69% said the rooms were modern."
      6.0 "Only 60% thought the furniture was functional."
      5.8 "Only 58% thought the shower was ok."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.6 "Average comfort."
    • 4.7 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      4.0 "60% didn't like the architecture."
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    Overall rating

    8.3 Excellent
    Based on 146 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.6 "Near to public transport, according to 96%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.3 "Internet is average."
    • 5.3 "Average comfort."
    • 5.1 "Average value."
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    Overall rating

    7.7 Good
    Based on 61 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.6 "Vibe was decent."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 5.6 "Average value."
    • 5.0 "Average comfort."
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    Overall rating

    8.3 Excellent
    Based on 122 reviews
    • 9.4 "Terrific location."
    • 9.1 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
    • 5.7 "Internet is average."
    • 5.6 "Average comfort."
    • 4.9 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Very quiet"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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