Excellent hotel near the Heathrow airport, but also very quiet and good to rest from a long travel. The service at the restaurant was very kind and attentive and the food is good quality; they specialize in grill.
4 stars
Sheraton Heathrow Hotel
Heathrow Airport, West Drayton, UB7 0HJ, United Kingdom
West Drayton, United Kingdom
See location+44 208 759 2424Photos of Sheraton Heathrow Hotel
Overview
Looking for a place to stay while travelling from Heathrow Terminals? Sheraton Heathrow Hotel is the perfect home away from home with stunning nearby attractions including the historic Windsor Castle. 428 comfortable, modern bedrooms and suites feature the signature Sheraton Sleep Experience Bed, specially designed to provide a new level of comfort for a good night's sleep when you are away from home. Work out at our 24-hour state-of-the-art gym or hop on the train or bus into London to see the sights. In addition to being just moments from Heathrow Airport, the hotel is convenient to many of London's most celebrated attractions, such as Windsor Castle, Twickenham Stadium and Legoland. Our new Cast Iron Bar & Grill is warm and welcoming, serving Great British and delicious seasonal dishes for you to enjoy. The Lobby Bar, located in the heart of the hotel, offers alongside handmade pizzas, fine wines and refreshing cocktails a relaxing atmosphere perfect for you to unwind during your travels.
Latest deals for Sheraton Heathrow Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Heathrow Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Garden
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Sheraton Heathrow Hotel
8.2
Very good
2003 verified ratings
Wonderful
784
Very good
408
Good
339
Okay
167
Fair
146
Mediocre
45
Poor
114
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near Heathrow airport and noted the cleanliness of the rooms. However, there were complaints about the service, including issues with staff responsiveness and additional charges for amenities like Wi-Fi. Overall, while the hotel offers convenience and comfort, some guests felt the service could be improved.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
21 reviews
All reviews
Pros (+) One of the only hotels I have stayed in that charge a daily rate For internet connection
Pros (+) Nice rooms, with comfortable beds a pillows. That's about it
Cons (-) People at the desk were short and rude, no free wifi unless you're in the lobby. I traveled all over Europe for a month and never had to pay for wifi, robbery if you ask me. Room service menu was worse than the McDonalds across the street. Airport shuttle is supposed to be there every 30 minutes, but never showed up so I was forced to Uber. Next time I have an early morning flight, I'll definitely...
Read more
Pros (+) The room was nice. Large and comfortable with a great tv. Bathroom was good size and clean. Most staff members were friendly.
Cons (-) False advertisement. Wifi was £15 a day when it said it was complimentary. Fitness center was a JOKE and the pictures on the hotels website should be taken down. Staff in dining room ignored us multiple times so we decided to just order room service. The price of the selections offered was ridiculous even for a hotel. I also informed kitchen staff of a food allergy I have, was told a dish was free...
Read more
Pros (+) Beds were already arranged to accommodate my booking no issues, good comfortable beds and good food.
Cons (-) I thought I had booked breakfast with this reservation but that turned out to be extra
Pros (+) Being so close to the airport was convenient since I had a early morning flight.
Cons (-) There wasn't free wifi and access to public transport wasn't very convenient.
Pros (+) Great Value for money!
Location
Heathrow Airport, West Drayton, UB7 0HJ
What's nearby
- Stockley Park2.1 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Sheraton Heathrow Hotel
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | £104 |
Average price (weekend night) | £115 |
When to book a room at Sheraton Heathrow Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Heathrow Hotel
FAQs when booking at Sheraton Heathrow Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in West DraytonGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 1.3 mi |
Nearest airport | London Heathrow |
Distance to airport | 1.4 mi |