Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Mercure Zakopane Kasprowy
Top Resort Hotel

Szymaszkowa, Zakopane, Malopolskie, Poland
+48 182 024 000

£56+

Overall guest ratings

8.1/10 Excellent
Based on 894 reviews

Review highlights

  • 10.0
  • 9.0
  • 5.7
  • 5.7

Good to know

  • Friendly service
  • Great view

Nearby

    show all

    About

    Offering an unforgettable view of the Tatras mountains, the three-star Mercure Zakopane Kasprowy hotel is situated just 2.5 miles (4 km) from the bus and train stations, near the ski slopes and lake. The hotel has 288 comfortable rooms, fully equipped conference rooms seating 750 people, three restaurants and two bars. After a full day on the slopes, guests can relax in our indoor pool, sauna or games room.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Ski-in/Ski-out
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 894 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.0 "Excellent breakfast."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.8 "Good location."
    • 6.3 "Internet is average."
    • 5.7 "Bar is ok."
    • 5.7 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 4.6 "Value below average."
      4.0 "60% said the breakfast was too expensive."
      1.7 "The price was too high for 83%."
    • 3.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
    View all review categories

    Overall rating

    7.8 Good
    Based on 402 reviews
    • 9.0 "Excellent breakfast."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.7 "Good location."
    • 5.6 "Internet is average."
    • 5.2 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.8 "62% said rooms were dirty."
      3.6 "For 64%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
    • 4.5 "Value below average."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 429 reviews
    • 9.1 "Excellent breakfast."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.8 "Good location."
    • 6.2 "Pool is mediocre."
    • 5.9 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.5 "Value below average."
    • 3.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    View all review categories

    Overall rating

    7.6 Good
    Based on 62 reviews
    • 9.0 "Excellent breakfast."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.7 "Good location."
    • 5.3 "Rooms are ok."
    • 4.7 "Value below average."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close