Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Mercure Zakopane Kasprowy
Top Resort Hotel

Szymaszkowa, Zakopane, Malopolskie, Poland
+48 182 024 000

£48+

Overall guest ratings

8.2/10 Excellent
Based on 925 reviews

Review highlights

  • 10.0
  • 8.8
  • 5.8
  • 5.0

Good to know

  • Great reception
  • Great view

Nearby

    show all

    About

    Offering an unforgettable view of the Tatra Mountains, the three-star Mercure Kasprowy Zakopane hotel is situated just 0.6 miles (1 km) from Zakopane city center, close to the ski slopes and geothermal baths open during the summer. The hotel offers 288 comfortable rooms, 13 conference rooms, 2 restaurants, 1 traditional inn and 1 bar. After a full day on the slopes, guests can relax in our pool and sauna, while the kids can have fun at the Mini Club or Junior Club.

    Less show all
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Indoor pool
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Ski-in/Ski-out
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Outdoor tennis
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 925 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.7 "Good location."
    • 7.4 "Good pool."
    • 5.8 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.0 "Internet is average."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.0 "Value below average."
      4.4 "56% said the breakfast was too expensive."
      1.7 "The price was too high for 83%."
    View all review categories

    Overall rating

    7.8 Good
    Based on 453 reviews
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good pool."
    • 7.6 "Good location."
    • 5.2 "Average comfort."
    • 5.1 "Rooms are ok."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 397 reviews
    • 8.8 "Breakfast is good."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.6 "Good location."
    • 7.1 "Good pool."
    • 5.7 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Vibe was decent."
      6.0 "60% thought the atmosphere was somewhat friendly."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.7 "Value below average."
    View all review categories

    Overall rating

    7.7 Good
    Based on 74 reviews
    • 8.8 "Breakfast is good."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.7 "Good location."
    • 5.7 "Rooms are ok."
    • 4.3 "Value below average."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Great view"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More

    Photos
    Map

    Map