|""Staff friendly, beach awesome, room comfortable.""||(in 12 reviews)|
|"The staff was amazing."||(in 42 reviews)|
|""Great location, great staff.""||(in 4 reviews)|
|"The food is discusting!"||(in 19 reviews)|
|"Beach cafÃ© was poor quality."||(in 6 reviews)|
|"We spent the bulk of our trip vomiting in the perpetually clogging toilet."||(in 1 review)|
|staff not helpful||in 94 reviews|
|amazing food||in 90 reviews|
|great beach||in 63 reviews|
|poor quality||in 22 reviews|
|room was spacious||in 21 reviews|
|ala carte||in 19 reviews|
|good entertainment||in 16 reviews|
|great location||in 16 reviews|
|lazy river||in 15 reviews|
|musty smell||in 14 reviews|
|one night||in 14 reviews|
|many things||in 10 reviews|
|second time||in 6 reviews|
|specialty restaurants||in 5 reviews|
|certain areas||in 4 reviews|
|food was poor||in 4 reviews|
|monkeys iguanas||in 4 reviews|
|sink clogged||in 4 reviews|
|toilets wouldn't flush||in 4 reviews|
|negative impact||in 2 reviews|
Absolutely loved it
Half way thru our stay we had already decided that we wanted to come back. The grounds are beautiful and the staff are the most friendly I've ever experienced. You could easily spend a week or more there and never get off the grounds. There's plenty to do. But if you do want to venture out, there are many things to do within just minutes of the resort. The rooms were huge and we'll kept. We just loved it.
The are some tiles missing in the pool and I happened to cut my foot on one. Nothing too bad but it did hinder which shoes I was able to wear. Also we had an issue with our private shuttle to the resort that we booked via the link on the resorts Web site. There was no one waiting for us when we arrived and our paper work didn't have the shuttle services name on it so we didn't know what to look for. Fortunately someone finally was able to point us to the correct shuttle stand after us trying to make our way through all the other people who approached us.
Mexico is one of the most exciting places to visit. Tourists from all over the world flock to its beaches each and every year. When they are looking for a place to stay in Mexico, there are many resorts. These resorts have a lot to offer their guests. One of the most chosen is the Grand Sirenis Rivera Maya Resort 5. This is a 5-star resort, one of a kind resort. It is made of two hotels, and it was inspired by Mayan culture. It has two miles of beaches and so much more.
The resort features three pools, a lazy river, open-air lounges, two buffet-style restaurants, eight other restaurants, 11 bars, a coffee shop, a disco, theatre, spa, mini supermarket, shops, laundry, medical center, and 946 suites. Guests of the resort have pretty much everything that they need here.
The rooms have many great features as well. Guests will enjoy large beds, sitting areas, iron, flat-screen televisions, luxury bathrooms, gaming console, whirlpool and massage jet shower, in-room safe, bathrobe, slippers, hairdryer, mini bar, air conditioning, coffee maker, ceiling fans, microwave, WiFi, and work desk.
Guests of the hotel will love the amenities that they have here. The bilingual staff is very friendly and can help guests with any questions that they may have about the area. There is a lot of Mayan culture and history to explore here, and guests of the hotel will be in for a treat when it comes time to travel around the area more.
based on 416 reviews
Policies vary by room type and provider.
If you are looking for a way to move around while on vacation, the resort has a few options that you can choose from. A car rental concession is available on site if you want to hire a car for the day, and if you prefer taking a cab, you will find a taxi rank inside the complex. Finally, public transport is also available, with a bus stop located just outside the resort taking guests to Playa Del Carmen. This bus runs every day until 11:00 pm and runs every 15m.
Kids will love staying at the resort and hanging out at the Sirenios Kids Club. It offers activities all day long for kids aged 4 to 12 years old, such as beach games, cooking lessons, sports activities, arts and crafts activities and cinema sessions. If you are traveling with an infant, you’ll be glad to know that the buffet restaurants at the resort have food options for infants in the form of purees. A baby sitter is also available at an extra charge if you wish to have a date night off.
If you are looking for a bit of pampering, you will love the Beach Spa experience at the resort, where you can enjoy a massage treatment under a beach umbrella right on the sand at the beach. There are 5 massage options you can choose from, with length varying between 25m and 50m, and most are also offered as a couples massage if you wish to enjoy this experience with your partner or with a friend.
Guests hoping to sleep in on departure day who would like to check out later than the regular time can make the request with reception, and the resort will be happy to accommodate them for an extra fee if the room is available. The check-out time can be extended until 5:00 pm at the latest, for a fee of 250 MXN (about 14 USD) per hour, and anyone wishing to stay later than that time will have to pay the full guestroom fee for the night.
Don’t miss a visit to Dolphin Discovery, the dolphin park that is located right next to the resort. Kids and adults alike will love the experience, and the little ones are in for a treat as they receive a special handshake and a kiss from their dolphin friends. If you’re looking for something a little more active, go on a hike or ride a bicycle along one of the four different trails that will take you on a discovery journey around the resort. (Prices checked 07/07/19).
Grand Sirenis Riviera Maya Hotel & Spa is located at Zona Costera K256, 2.4 miles from the centre of Akumal. Yal-ku Lagoon is the closest landmark to Grand Sirenis Riviera Maya Hotel & Spa.
Check-in time is 15:00 and check-out time is 12:00 at Grand Sirenis Riviera Maya Hotel & Spa.
No, Grand Sirenis Riviera Maya Hotel & Spa does not offer free Wi-Fi.
Yes, Grand Sirenis Riviera Maya Hotel & Spa offers free parking.
No, Grand Sirenis Riviera Maya Hotel & Spa does not offer free airport shuttle service.
Grand Sirenis Riviera Maya Hotel & Spa is 24.3 miles from Cozumel. Grand Sirenis Riviera Maya Hotel & Spa is 50 miles from Cancún.
Yes, Grand Sirenis Riviera Maya Hotel & Spa has a pool on-site.