Find reviews that mention:
2.0
Pros:The cat. The on-site staff st ORF.Cons:They gave us a car with a tire that had a slow leak. Now they are trying to charge for a roadside service that was canceled. They’re telephone customer service is awful.Reviewed 29 Jun 2021
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6.0
Cons:Windshield wipers needed changing. The car was shaking twice while driving.Reviewed 11 Apr 2021
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2.0
Cons:Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smellReviewed 5 Mar 2021
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10.0
Pros:Friendly staff and the car was very well taken care of.Cons:Service was great.Reviewed 9 Jan 2021
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8.0
Pros:Friendly staff, easy in and out for pick up and returnCons:Previous renters had clearly smoked inside the car, it smelled awful.Reviewed 3 Jan 2021
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4.0
Cons:The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”Reviewed 27 Dec 2020
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9.2
Pros:Everything was good.Cons:Everything was good and flowed pretty well.Reviewed 19 Oct 2020
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10.0
Pros:Yes.Cons:Everything was perfect.Reviewed 28 Sep 2020
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6.8
Pros:Staff was excellent. They were short handed. Car return was exceptional, very fast and professionalCons:The car seats were very dirty and stained. You felt dirty sitting on seatsReviewed 28 Sep 2020
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6.8
Pros:Drop off was easy. The Jeep Compass was a nice alternative to the Toyota RAV4 we had reserved.Cons:When we arrived for our reservation at 8am they said they only had sedans and a minivan available. I was about to cancel the reservation and leave, as we needed the 4x4 capability of the RAV4 and they were pretty rude when I was annoyed they didn’t have the car I reserved, when all of a sudden, they had a comparable vehicle, a Jeep Compass. The Compass is a cute small SUV. This one however was dirty, which had it only been the exterior I wouldn’t have cared, but there was a substance spilled on the passenger seat and ground into the crevasses of the seat, and the car smelled strongly of marijuana.Reviewed 23 Sep 2020
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7.2
Pros:Drop off was easy. The Jeep Compass was a good alternative to the Toyota RAV4 we had reserved. We needed a 4x4 vehicle and this did the job.Cons:When we arrived for our reservation at 8am they said they only had sedans and a minivan available. I was about to cancel the reservation and leave, as we needed the 4x4 capability of the RAV4 and they were pretty rude when I was annoyed they didn’t have the car I reserved, when all of a sudden, they had a comparable vehicle, a Jeep Compass. The Compass is a cute small SUV. This one however was dirty, which had it only been the exterior I wouldn’t have cared, but there was a substance spilled on the passenger seat and ground into the crevasses of the seat, and the car smelled strongly of marijuana.Reviewed 23 Sep 2020
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8.0
Pros:Keep Compass is lovely car to drive and did it’s job as we needed to use the 4x4 features.Cons:The car was dirty upon pick up, both inside and out and smelled strongly of marijuana.Reviewed 23 Sep 2020
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