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We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
The location Furnishing of the rooms
NH is the ground zero for Amsterdam
The location is very central making it easy to get anywhere. breakfast is in a gorgeous winter garden-type room and the selection is very diverse. Staff were always helpful and accomodating. I was on the first floor and there didn't seem to be a staircase that I could take to go one flight of stairs. It was annoying always having to wait for the elevator (which was insanely crowded) for such a tiny distance. Also, no gym which I expect in a hotel of this size and class.
Location Scruffy corridors and dark bedrooms
Very relaxed friendly atmosphere
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
Check in/ out not very efficient
It a good hotel. One of the best in town. Good location, good room and view.
Location is excellent. I have stayed in numerous hotels in Amsterdam and the Barbizon is probably the best. NO
The bedroom was very comfortable The first room I had was very noisy because the double glazing window was broken - they moved me to another room but I felt the first room should not have been available
Location Room was not refurbished
I had stayed at the Barbizon before and found that it was still up to the same high standards as previously experienced.
great idea was the late checkout on the Sunday Staff very helpful and nice welcome on arrival- rooms were very clean and housekeeping staff did excellent job
Location is strategic, opposite train sation and nearby many attractions -
Nice rooms with large comfy beds. Great location just across from Central Station and the drop off point for the bus to and from the ferry. Staff were friendly and attentive and the price for the room was very reasonable. All in all a great hotel!
It was so easy. Without exception all the staff were as helpful and friendly as could be. Service was first rate. Between them the bars/restaurants and Room service provided a good variety of meals and experience, no chance to get bored there. I found the level of lighting a bit low/dull, particularly in the bedroom. I guess it is fine if you only sleep there, but not if you spend time in your room.
Location and facilities. It was a beautiful hotel. We loved our room. It was great!
the room booked was'nt the same room that was shown on the pictures
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Very central location, clean, friendly, well-furnished.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
Good location, helpful staff, nice bar.
Great location. great food, friendly staff. pricey
Good location, big and clean rooms,nice staff, value for money
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
Please write at least 15 words
The Staff, The atmosphere, the cleanliness, and the service...
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
good area and historical building
Everyone was very harkoful and we loved our stay hope to come back the bed was fabulous Excellent 10/10 Nothing to complain about
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
Excellent Hotel, very good standards, helpful staff, no complaints, will definately stay there again.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
Great staff, ideal location, room clean and well equipped.
Good Bedroom Size and comfort, good position, good breakfast, friendly staff and Dinner in the Hotel Restaurant was excellent
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
staff was for the most part very friendly and helpful. ratio of working channels to extremley overpriced "pay per view" channels was way off. same goes for outrageously expensive wireless internet. for the price of the room, which was actually quite small, i felt like they were just being plain greedy.
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
localisation in the city and cleanliness of room
Close to station and city centre No
2nd stay, had a bathtub this time ++ Central location. Clean. Cheap. We couldn't have a smoking room, even though we indicated a preference for one. The rooms all seemed to have been renovated with hard flooring which made adjacent rooms a lot more noisy.
Location, price, excellent staff and wonderful building... This was the third time I have stayed at this hotel, and on both previous occasions I was allocated a much larger room than this time around... This time, the room we were given felt a little cramped, especially the bathroom. Also, the room contained only one mirror, inside one of the wardrobe doors, and there was only one bedside table. I will definately use the hotel again in the future for its excellent location, condition and helpful staff, but my fondness for the hotel has been slightly reduced because of the size of our room.
Location, freindliness of staff
easy to access all areas of amsterdam ( very central location) No, everything was great, i enjoyed my stay and will book thier again when i return to Asterdam.
Very central location, a few minute walk from Dam square. We had a superior double room, which was spacious and very nicely finished. The bathroom was also very nice. For breakfast, there is a wide range available - cooked, pastries, breads, fruits and yoghurts etc etc.... Room was located on the ground floor which meant it was a little noisey - but you can't have a central location and no noise!
The only concern, was the checking in it seem too long and you did have 3 staff on. However th ques for checking in was getting longer as the staff seem to take telephone calls when attending to people checking in.
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
WiFi did not work in my room (signal too weak) but worked well in lobby
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
The location and the quality, cleaness of the hotel
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
The staff are excellent I do Think Ther price is high
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
Excellent location, 3 minute walk from Amsterdam Centraal
Outstanding location. Excellent staff. We would use it again and plan to have FREIND's stay there in August
location, nice hotel
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean. We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
The location is excellent. The construction work in front of hotel.
Location and staff Facilites, Cleanliness
Great staff and good location.
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
the hotel staff, and the hotel is close to important places
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
situation géographique et le hall This is the list of the main bad points :
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
Hotel's position, room's comfort Room's view on the station end the noise of train during all day and night
The free cookie, the Apple Mac in the room, the proximity to the station Courtyard rooms have no view, the restaurants and bars are expensive, all a bit impersonal and large scale
Location, Lounge, Coffee and goodies at reception Beds hard
Cosy, friendly staff. No problems no free wifi
The rooms were very nice and clean. The breakfast was excellent. The staff was very kind. My brother lives in Paris and is recommending the Hotel Estherea to any of his friends/associates who are planning to visit Amsterdam. The bar wasn't open until the evening. I would have liked to have a cocktail after I checked in...but there were plenty of places around there to have one - so it was not a big deal.
The beautiful classic design interiors. The room as well.
Location, interior design, breakfast, coffee/cakes, most staff Poor window, let in a lot of street noise, with what we paid for 2 nights (c.€380) they could buy a double glazed window (about 4 ft by 3 ft) which would be a big benefit for future users of the room. While most staff were friendly, the receptionist we mostly dealt with was businesslike/efficient rather than friendly. (my wife might use different words!)
Loved the hotel and the staff were incredible. Will always stay there in the future. Room are small but beautiful. Rooms facing the canal had very little storage space.
Good location. Not very modern. Adds 10 years to your life. People 50+ loves it I guess...
Everything was excellent. Beautiful old world charm, large spacious room, staff was outstanding in every way with help on questions, places to eat and see and making reservations. No
Great view overlooking the Singel Canal Friendly atmosphere Brilliant location
Well situated hotel with friendly and helpful staff. Reasonably comfortable bedroom, although small. Nice clean and well appointed bathroom. Hotel bedroom was rather small and paintwork on windows peeling.
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
Beautiful and comfortable hotel , Great helpful staff everything was great
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
The service was great, if I can afford to, Ill stay there again.
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
disturbance during stay in room
The staff were professional and extremely pleasant. The location was perfect to see everything Amsterdam has to offer.
The hotel in general, the room, view, location, staff breakfast was too expensive and too poor
Comfort of room and helpful staff
Attentive and courteous staff - lovely room with views over city - would definitely stay there again.
The fact that the hotel is located in a central area. The hotel has very good facilities.
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
Everything was of a high level No
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
The service was amazing! Roland was the best concierge ever. He really made our trip fabulous! Everyone was so friendly Nithing
Its central location, its friendly helpful staff, its comfortable rooms and pleasant atmosphere and there was no language barrier.
The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.
Very good location, Nice minibar, Friendly staff I was not given a good room from the beginning. I lost too much time to give us an acceptable room.