History of miss America displayed in lobby, and prints of previous winners. Also complimentary Starbucks coffee was nice. The staff was very friendly too! It was a hike to the beach & Boardwalk !
The hotel was conveniently located to the Atlantic City beachfront and it did allow us to bring our dog on vacation. That was the main selling point for our choosing this hotel. However, if one of the other hotels offered pet facilities we would have chosen them. The thin walls in the facility lent itself to being a noisy stay when the other guests partied late. The management was unresponsive to noise complaints, despite their posted policy about "quiet hours." Security was not what it could have been either. Vagrants could be found loitering around the front of the hotel without visible security to keep them at bay. The room itself had comfortable, if small beds, yet lacks a in-room refrigerator or microwave. The selection of channels on television was disappointing and was a clearly intended to get us to purchase a premium package.
Not bathroom fan, and toilet noises
The room was a nice size, clean, comfortable. I liked that the jitney was right across the street, the reason for my stay was that I had something going on at the Golden Nugget. I left the next day so I didn't spend a lot of time in the room, but I will definitely stay there again next time I come to AC.
Location! Convenient to shops, parking, roads & highways/expressways, & (most especially for my purposes) right across the street from the NJ Transit train station. (I ride the ACS Bike-a-thon every year that I can. Now that the Bike-a-thon is back to ending in AC, I drive down with family ahead of the event, stay & park at the Sheraton, take the train back to Phil. the night before, then bike back to AC with the ACS. Meanwhile the family has a full-feature shore weekend - without disruption from my participation in the Bike-a-thon. A win-win!) Usually nothing: You get what you pay for & usually that's roomier, quieter, cleaner & more comfortable than a lot of hotels & motels in AC. Since the Sheraton does not have direct beach access or a casino, the price is usually less expensive - even for a June weekend. This year however, competition from an ANIME" convention (who knew), appears to have driven the cost up a bit. Still, cost/value ratio wasn't too bad, & the ANIME" attendees were entertaining - sort of like a colorful carnival in the lobby.
Great staff and the prefect location
Everything was great! Nothing, except I wish it was closer to the boardwalk for our purposes.
Perfect location for shopping, casinos, beach and restaurants! There wasn't a refrigerator and microwave in all the rooms. But we made do with our cooler.
I have stayed in a lot of different hotels and I have to say that the staff that waited on my husband and I where absolutely PHENOMENAL! From the minute we got to the parking garage to the minute we pack up our car they were nothing but courteous and friendly. Especially the concierge woman Chrissy that I dealt with upon arrival. I think she could tell that we had already had a long day and she just absolutely took care of us with any questions that I had. She always had a smile on her face and she was very easy to talk to to and did not make me feel like I was a burden when staying there. She would be a main reason as to why we would stay at the Sheraton in AC again. Thank you!
Very outstanding valet..its allway good to see them
I liked that my request for being on a high floor was meant & the view was great. Both check in/check out process were great, staff is very friendly. I liked the valet parking which is good for 24hrs in or out, very accomadating. After check out I was able to leave my car and do some shopping. I was close to the elevators, so there was a lot of foot traffic/noise. I could have asked to switch rooms but I was already settled in and it was only a 1 night stay.
All the staff were very nice and accommodating. Very nice room, spacious, comfortable and clean. Breakfast was average but nice. Bed was comfortable but pillows very flat. Overall great experience and very close to Tangier outlet. Had a great time. Would definitely stay here again Pillows
Good location for the price. Clean and air conditioning worked great Cleaning ladies were loud. Wish parking was free
Price: $65 on a Saturday night. Rooms where clean, and service was fine. Typical motel noise.
I like AC very much but I normally stay away from the motels by the boardwalk, and now I know why. Good: a block away from the boardwalk; rooms are excellent; corteous staff. Bad: is the off season but they still charged $10 for a second car and $20 for an additional guest. Exteriors are in need of a hose down and the area is very sketchy, didn't felt safe. The value quotient went out the window and we are not staying here again.
Proximity to the beach and boardwark was great. A great value for the location and the staff was friendly. The floor in our room was damp in some places.
The price, freebreakfast and close to beach and Boardwalk. Room smelled bad, musty/moldy.
Reasonablly priced and very clean Street level Chealsey Ave side a bit noisy due to traffic.
I loved the room.It was nice and clean.We had a king size bed that was comfortable and we loved the pillows.It was snowing and freezing when we got there,they has the room nice and toasted. No microwave
Breakfast was good, staff excellent, the bed and pillows were awesome The pullout sofa was very old as were the rusted lamps and chipped table, it was enough to make me not want to stay there again.
Overall great location, block away from the board walk and ocean perfect! Great price, grocery store and liquor store across the streets 24 hour bonus!!!! Plus shuttle bus on main street. Great walking distance to every and anything. Will be returning,. Fuzzy cable
The price was great considering the other hotels nearby. About 1/3 of the price of the Tropicana 2 blocks away. Read reviews about $10 for parking but it was never mentioned to me. Haven't noticed a charge yet so I'll wait and see if that holds true. I think our bathroom fan was broken since it never came on when we turned the bathroom light on. Also, there aren't any normal size pillows? Just small square ones? Yet still using regular pillow cases tucked in to hide the extra case...you probably get what you pay for.
The bathroom had granite countertop The room was crawling with roaches; did not sleep at all; totally freaked out. Management and staff gave no apologies or concessions and accused me of bringing the roaches in from the outside. They claimed they never had roaches in the property, yet they refused to go back to the room with me so that I could show them the roaches. They offered no discounts, refunds or apology! The place should be shut down and the staff fired.
The staff went above and beyond to accommodate my requests. Very friendly and clean rooms, not to mention a great price. I will be back!
The pool after dark was very nice. Did not expect it to be so big. Nice hotel. I think if your a guest at the hotel you should get in to the pool after dark for free. Absolutely not enough towels took a hr to find 3 towels. I checked the hrs of the club online it stated 24 hrs on sat, we got kicked out at 4A.M. Concidering we had to pay for each person cant find towels we litterally jumped in and 10 min later got kicked out. As for the room i asked for the highest room posibble and i got the 4th floor. not happy at all about that! I asked for smoking it was non smoking. the bed sheets had stains on them.
They have an indoor pool but very limited seating available unless you want to pay for it. We were at the pool by 10AM and there were no chairs available. For a resort that size, who charges a resort fee, the pool should be more accommodating.
the rooms are spacious the staff are friendly. The buffet was awesome if you like crab legs mmmmmmm would go again. The only thing not expected was all the charges. Everything cost something (valet and pool accesss) and mold in the shower.
There was mold in the shower. The front desk was unable to assist us in printing tickets for the beer festival, which was the rest for our stay. Was hugely dossapinted in the lack of progressionalism regarding no help with ticket printing... Overall cleanness was mediocre.
Upgraded rooms are the way to go
The pool is free for guess. Pool party not free for guess
Buffet Cost and room was not totally clean. Toilet not real clean and beer bottle was left in the room.
Small old room.
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
They upgraded our room when we arrived. Although we were upgraded, when we entered the room there was an AWFUL smell. It smelled like the guests before us must've thrown up on the carpet and the smell was still lingering. We called maintenance twice and the first time they told us there was nothing they could do and the second they sprayed some air freshener and left. The smell was so unbearable that we had to avoid being in the room as much as possible. Upon checkout, they told us that they couldn't do anything since the room was already paid for ahead of time and because it was an upgrade. I would've rather not have been upgraded if I wouldn't have had to deal with this terrible odor and am unhappy that I spent $400 on a room that I couldn't even enjoy.
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
Very surprised at how nice, new and clean the room and bath were. Parking, location, lobby were not good. The breakfast area, was to small and hot.
Staff were helpful, free internet, free breakfast Not such a good location
in the middle of all casino and near 7 eleven what ever i needed it was right there
Clean, comfortable room. Close to boardwalk and casino'S. Walking distance to outlets, also.
good location/value for the price. Breakfast buffet is ok. 5-10 minutes walk from the main city attractions and beach. 10 minutes walk from the main greyhound bus terminal
We liked the location to the boardwalk and the drive to the other three casinos was easy.
The continential breakfast was fantastic. Service was nice, people were friendly. I booked a non-smoking with double beds. They first gave me a non-smoking with a king. Then I had to settle for a smoking (gave me a can of air freshner) room with double beds. Each morning the room had the odor of living over a septic tank or pool. Very bad odor.
we went to the casinos that were very very close to the Best Western the beds were a little hard but we dealt with it
Although not fancy the facility was well maintained and the rooms clean and functional. Staff was pleasant and helpful. Would return. Nothing
The shopping in the outlet stores The price
Enjoyed the daily breakfast they offered - nice selection to choose from. The location is awful!! The room attendant assigned to our room did not replace shampoo or soaps - the bathroom seemed to not be cleaned rather it was tidy-upped.
It was right next to the casino
This is the worst place I have ever stayed in. I have stayed at not-so-posh places before and I was OK with that, but the attitude of the front-desk staff (specifically a guy called Pragnash and another guy whose name I don't know) made this a much worse experience. One of the guys was checking a couple into one of the rooms. He was trying to figure out their room rates for them for two nights. He had to step out in between to move his car. So another guy continued their check in process and told them their total for two nights is $884 including tax. The couple was taking out their cash to pay them and a few seconds later the first guy returned. He asked the other staff "Did you tell them their rates?". The other guy said yes. He shook his head and said "It's OK" and told the couple the total is $915 and of course the couple started fighting. Eventually they ended up paying only $885 but it seemed like they will try to swindle if they can. The prices are not fixed and they'll try to negotiate with you to get the max. they can. We paid $400 for a night and there was no iron in our room, there was always a few guys shouting/fighting outside our room even in the middle of the night, and staff is extremely rude. Totally not worth it!
Clean, convenient, close to beach, free continental breakfast. Prostitutes hanging around in the evening and at night.
I liked the cheap price The bathroom was freezing...and parts of my room looked dilapidated...such as an old sink...broken bathroom window (which allowed freezing air to come into the bathroom).
I liked the clear room,quite,I could cook in room.
The motel was very nice and clean. we liked the location that was steps away from the Tropicana. the front desk attendents were very curtious. We would definetly stay there again.
Location (immediately across the street from Tropicana) was perfect. Able to walk back and forth into the casino. continental breakfast- not much fruit or choices. Shitty coffee.... not that big of a deal though
The frontdesk gave me the worst room.
Easy to book through the website. Check-in was simple. The hours for check-out were nice. Toilet kept getting clogged.
The Hotel was very clean and spacious Did not like the casino security staff they was very disrespectful and I felt a lil racism, it was my fist time visiting Atlantic city and I would never stay there again
The Deck The room view Gym/Spa H2O Pool/Bar Could hear next room TV Pay for exercise room? (I understand paying for spa) Room could use some type of pull out table for eating Entire stay everyone was very polite except the valet lady running the parking.
Nice room. Hot tubs could have been hotter.
Staff was friendly and helpful. I asked for a room about noon and they got me into one right away. The room needed a refresh. The grout on tile in bathroom was bad. I lifted the toilet seat and immediately was greeted with a pubic hair. The little bit of comforter belt (fashion only, bot an actual comforter), and decorative pillows were dirty and stained. I suspect they are not often washed. The bedside lamps were sagging, their mounts were poor.
The Modern look of the rooms. House keeping could have done a better job of dusting and removing left over hairs in the bathroom by pass guests.
Easy check in. Hotel was dirty! Our room smelled like someone smoked pot in it. The heater was very noisy made a loud clunk when it went on and off. It was worth maybe $100.00 a night not what they charge!! On the bright side it was the only hotel I read about that didnt have bed bugs, I looked it didnt. We wont be back
Staff was rude. Never again!
The hotel cancelled my reservation before I got there even though they assured me it would be there. And then wouldn't give my money back.
The Jitney service is the only reliable thing left in Atlantic City. Golden Nugget still advertises having a heated outdoor swimming pool & hot tubs that are open year-round when in fact it has been closed down for the season. I ran into many groups of people that also booked rooms at the Golden Nugget expecting to use the advertised facilities only to be told after arrival that the pool deck has been shutdown. Shame on Golden Nugget for false advertising and misleading paying customers! Avoid this shady "resort" casino and stay elsewhere.
I loved everything especially the pool
Modern, updated and nice view. Able to hear next door man and women arguing for about hour. Also hear taking morning shower and hallway traffic. (we have been in 3 other hotels this past week for comparison)
The people were great, the staff friendly and helpful Great value Dirty and disorganized - changed room 3 times in 3 days for reasons unknown
Great location for the beach and the convention center. Lots of nice restaurants, although with the downturn in AC, they are not frequently open. Atlantic City is a morgue. The hotel is really long in the tooth. I had an electrical outlet falling out of the wall in the bathroom. Paint was peeling from the ceiling in the shower. There was a round table but no desk. For a convention city, I would expect a desk.
Food was great. It was fun and mistly clean. Room service menu was very limited. Had to call 3 times for room service and was told i couldnt irder off normal menu had to use limited menu because casino was cutting back.
Guy Fieri's restaurant was awesome. Amazing food and staff there. Request a table with a view at restaurant it's a great view. Our Room had a beautiful ocean view as well. Check in is horrible. 45 mins on line on a Saturday. We complained and were told it's like that every weekend. Almost missed our dinner reservation because of it. Stressful way to start. The whole lobby and casino smells horribly of cigarette smoke. There is terrible separation of non smoking and smoking sections. This really was a bad issue. Rooms not bad but not great. If you get a really good price it's ok but we spent almost $400 a night and DEFINITELY NOT WORTH THAT. Go to Borgata for that price instead. Lesson learned for us.
Half of the bathroom lights didn't work, including those above the toilet and shower.
The water pressure in the shower. First off they overcharged me. I paid for my room in full here on Kayak and then they hit me for more fees (RESORT FEES) on check out. Secondly the place is just the biggest dump. Stuck in the 70's. I wanted to barf.
Good value. Very nice room. Free parking was a plus. I've never liked resort fees. Confused about WiFi rules/possible charges so didn't use.
Extra pillows. Changed my room without a problem. Staff were kind. Room was spacious and what we needed. Double charged for parking. First room was smoke smelling, phone didn't work, and NOT a "quiet room" (right next to elevator is quiet room??). 2nd room was better. Wifi was extra charge but was told would be free. Very expensive
Check-In person was terrific. She was so apologetic when our room was no ready yet and she had to spend some time working things out, finally moving us up to a suite ;-) Speaks well to their customer focus! All was great!
I liked the service when I checked in. They provided a cot for my room to accomadate me and my family. I didn't like that there is a $5 charge per person for the pool. If I'm a guest it should be included with the stay. I moved the table and there was crumbs left from God knows when. They should clean better. The rooms need to be updated. The elevator was also annoying putting the key in to get to your floor.
No surprises, no problems. Comfortable and close to everything: the boardwalk and other casinos. It could get a little newer but I'm not complaining.
Hotel was clean Non-smoking room that smelled of cigarette, staff could of been a bit more friendlier
My husband and I loved the fact that the entire hotel is non-smoking. We were right next door to the Tropicana which was very convenient. it was nice leaving after our stay and not having to walk to a smoke-filled casino to do so.
The room smelled like mold and cigarettes and we were on the non smoking side. The room door was not sealed good so the wind in the hallway made it seem like someone was trying to get in, so we had to place a folded piece of cardboard in the crack of the door to stop the noise. The shower head sprayed so wildly I had to shower with my back to the shower head which wet my hair up. Smh! Not a good stay!
Friendly staff Things were falling off in our room that heater broke while we were in there the door wouldn't open with the key card ever lots of sounds in our room coming from the air vents loud people in the hallways at all hours of the night the smell of marijuana in the hallways somebody was jiggling are knob we had to evacuate not a good stay
The lobby and rooms were just tired. Bed was comfortable with nice bedding but the decor needs updating. Everything was clean. No coffee maker in the room or free coffe in lobby was disappointing. Seems that is standard in most hotels now. We had almost no hot water both days.
The Chelsea main tower location was clean and the valet staff was nice. The halls and elevator are very dated. The weekend rate was way too expensive for the overall condition of the hotel.
The shower had no water pressure and there was no hot water
I love the room it was clean and comfortable
The comfort was second to none n cool decor. TV was terrible n nothing to do in that area except the Trop. Was never told in advance about security deposit.
The facility had great access to the beach, a beach bar, and a relaxing roof top pool with bar. Rooms we're a good size. Staff members were not very welcoming. They weren't mean or rude, but didn't seem like they enjoyed their jobs or the guests. Older hotel so not many elevators, but what made it worse was when the service personnel put the elevators on hotels on hold during the busy mid morning. The hotel needs renovated badly. The hallways had stains on the carpet and the walls looked dirty. The rooms had damage to ALL the furniture which is weird because they make you put down $125 security deposit if damage is done. Sooooo if people are beng charged $125 when they cause damage then FIX the damage! Not staying there again. I'll pay a little extra to stay at the Tropicana.
Location is great Hotel manager was extremely rude and unaccommodating. Hotel room was old unkept and dirty. For almost $400 a night that hotel room should've been pristine.
the water pressure absolutely terrible!! how do you expect a person tp take a shower under trickling water?
Walking distance from boardwalk and casinos. Nice view. Comfy bed. No coffee in room. Toilet paper holder fell off wall. Hallway needed much improvements. No adjustable shower head. Most common areas were closed, for renovation ahead of summer season.
Located directly on the boardwalk and beach. Plenty of restaurants within a few mins walking. New bathrooms. Rooms were comfortable and were inexpensive. Ocean views from the room. Would definitely recommend. Really enjoyed our stay here. Perfect getaway for a few days for adults. I would not advise bringing children. Besides the beach and the pier, there isn't much for children to do. The room decor seemed a little dated, but that was the least of my worry. There was a mouse in our room (not that a mouse would hurt anything, we just didn't want it to get into our suitcases and food) and the front desk was more than willing to switch our rooms. Not that I was worried about it, but I figured there may have been a little compensation, but we can't control nature.
Close to everything we wanted to do Requested rooms together, they said it would be a problem...they did not keep that promise.
Beds were ok The bathroom was outdated. Bathroom floor blue tiles and shower curtain were dirty. Carpet floor looked dirty. 2 dusty closets I WAS DISAPPOINTED
Location , all activities , No promotions or comps that would make me stay here instead of another hotel
The room was spacious The entire hotel to include the non smoking floor smells like Cigarettes
Todo estaba nuevo y limpio Las almohadas para dormir estaban muy duras
We booked 2 rms. for a wknd. party of 8. Had a great stay! The staff were pleasant and helpful everywhere we went. Live music at Margaritaville on Fri. night was awesome with good food and great drinks.The pool and pool bar Sat. afternoon was fun and friendly. There's so much to do in the area- we went parasailing, spent time on the beach and Boardwalk, and went to the beach bars and a couple of nearby casino clubs (we didn't sleep much!) Resorts was a great base for our weekend with plenty of space in the rooms for all of us and plenty of on site options for food, drinks and music.
Beachfront access, on the boardwalk, good parking, excellent staff. Old, worn-down rooms and bathrooms. Bath instead of shower. More expensive than the one next door (Taj) which is a much nicer room, floor-to-ceiling windows, modern, updated and cheaper.
Restroom is not clean,reservation is not the right amount,noise all night
I liked that we can go outside right to the beach and rides . I liked the security guard checking everyone's room keys before you can get to the elevator. The staff is very polite. The bathroom is very spacious and clean. The beds are comfortable too. Check in is late. We requested an early check in because our daughter needs to nap after going on the beach and before our 6:oo dinner reservation . Also a sign that there is a food court would be good to put in the lobby. Did not realize it was there.
Nothing Was screwed out of the King size room in the ocean tower that I chose specifically to be near friends in that tower in a king bed. Was given a queen bed in the Rendevous tower, far from our friends. Our bed was only a queen. For $53 PLUS the $20 in taxes PLUS the $10 resort fee- I feel ripped off. Don't let people book rooms if the hotel doesn't have them available!
I liked the room. I liked the casino. Elevators are nice. Bathrooms too. I liked the ocean view from my room. I don't like the Parkin garage. N checking area is confusing. Not a lot of food options in the casino but not bad.
No balloon And if you bring a cake, you have to pay 2.50 per person to eat the cake you brought They kept bring drinks we didn't order My friends couldn't be sitting first they wanted to surprise me, they had to wait outside the restaurant The food was good but very disappointed over all
The hotel was so beautiful with lots of restaurants and bars..we stayed in the Havanna tower which was newly renovated. Will stay here again.
Leaving Smell of room,cheap amenities in room,inadiquit lighting in room
The shops and restaurants. I did not like the way I was treated during the check in, I had previously requested a double bed non smoking room but instead, I was given two chices: a double bed smoking room or a king bed non smoking. I paid a high amount of money for two nights to have my nice sleeping on a roled bed. The front desk person processing my check in was not necessarily in her best mood at that time. I was not asking for a favor, I was just demanding the service I was entitled to and the one a customer deserve. Thank you.
Liked the location on the AC boardwalk. Knew it would be worth the cost Spacious rooms, clean, decor food
We stayed at Havana tower For 4 days with two queen bed, coffee maker, and a small refridge. New and clean room. We only wished there is a bathtub in the bathroom and a microwave oven in room. We wish there is a bathtub in the bathroom.
Rooms show weariness
Terrible room in west tower, bathroom wouldn't lock, toilet didn't work all the time, and you could hear elevators running all night in the room that sounded like a loud roller coaster.
Doesn't worth $600 for 2 nights.. you must pay for something that worth it. First of all beds are so old and rooms are not clean
I always stay here when I'm in AC. it's close to the beach, has shopping and food options inside for the rainy days, its own movie theater and gym and three night clubs!! That the Night clubs are weekend only. so during the week you have to venture out to party.
The Havana tower was all newly renovated and beautiful. It's farther to walk to the beach than the new section.
Everything The view outside my window was horrible.
I got a great deal on a room in the Centurion Tower (about $125 a night even after the resort fee, which was about $26 a day that they charge you at the end) and wasn't expecting a lot, though the room had a great view and was quite beautiful. Maid service was proficient in keeping it clean for the two days my girlfriend and I stayed there and I was overall very satisfied with the value I got while staying here, despite the bad Yelp reviews. The TV in the mirror (which I think is an item only available in the premium rooms) was broken, and when I called maintenance about it, they said most of those mirror TVs throughout the hotel were broken. It wasn't an essential feature of the room, though it was unfortunate that it didn't work.
One of the best places to stay in AC
The room I asked for, I did not get.
Room faced lobby, was bright all night long, tons of noise coming into room, room was not ready when we arrived as offered online for 3pm check in, waste of 200 dollars, didn't sleep all night due to light coming in and noise from lobby traffic, would NEVER stay if here if had a choice elsewhere
While AC seems to be running down, this resort seem to be getting better. Unlike may stays in AC at other hotels, with the exception of Revel (closed) and Borgata, most place have become dirty and old, Caesar's room were spotless, nothing seemed old or run down (and I stayed at the old tower). The restaurants in the center lobby was pleasant to have dinner and a drink , connection to the mall was convenient, and the third floor restaurant in the Mall where very impressive and Manhattan like. I would recommend a couples weekend here, even for those who stay out of the Casino, as I did.
Between the parking $10,hotel fee $25, car attendant $5,porter to help unload 2 bags from trunk $5 bell hop $5 then leaving bell hop$5 porter to help load 2 bags in car $5 car attendant another $5 total of and additional $65 . This is just plain highway robbery .This is the last time for cesars for us and our friends.View from the room was plain ridiculous it was the few of the lobby where check in was,and the lights were so bright in our room we had to tape the curtains closed.
The room was nice but you need to be at the rite tower. Staff was rood at registration,we booked 2 rooms but they only showed one, also they wanted to give us double beds although we booked one king size bed.
I thought the staff was so helpful and friendly
It was located right in the middle of everything. You can walk to anywhere. The pool was for use by those 21 years old or older only. We had to go to ballys to use the pool. I didnt know that when booking the hotel.
The view N/a
I just came back from Europe that was a month long, this hotel is totally a replication of the hotels in Europe! High quality rooms that are extremely clean! I won't stay anywhere else now!
Every thing was goog Every thing was good except the smell of smoking butchers us although our room was non smoking
The room was clean, stylish and the beds were comfortable. Had to pay for parking. No pool/hottub.
it was very comfortable everything was very well as place I really enjoyed myself I didn't have enough time to stay longer
Nice size rooms and very modern.free wifi was a plus to have. None
Got my moneys worth very clean everyone was soooo nice That we had to leave :(
Location, amenities, room HVAC was not working but the staff responded and fixed it quickly. They were willing to move us if needed. Price was nearly $350 for one night with parking, taxes and fees.
Very nice rooms, I was very pleased. Hotel requires valet parking. No breakfast included. Some of the channels were scrambled and unwatchable.
Fast check in and out. Friendly, polite staff. Clean rooms. Prompt valet service. Elevator access was limited and very slow
Location was great. Rooms were clean and comfortable. Housekeeping staff was very friendly and accommodating. Front desk staff that checked me out were not very friendly. I had questions on my bill and she did not even address them. She needs training on guest service.
It was a good place to be. Not close to casinos but not a bad walk/drive
The price was perfect and hotel is very clean and rooms are very nice and well mantained. Did not have free parking
Very clean, updated, friendly staff, great room-- best beds. A quick walked to the board walk from the hotel. A soul food restaurant one block up the street. I wish breakfast was included, however a fridge was in the room, just bring some food or snacks.
Location location location! Mins away from a.c. shore. My check in/out was on point. The male clerk was friendly and accommodating. Definitely need new carpet in the rooms. I had thread bare carpeting. Concerned about tripping so put towel on floor. Carpet, or lack of it.
Clean rooms, clean pool, never crowded. Had my kids with me and it suited my large family. Nice stay for the price.
This guest did not leave comments about this hotel.
Price Elevators, hallways common areas seemed wire dated and not clean. Room was updated and clean though. Pool wasn't open.
The room was clean, and it was a short drive to Atlantic City's casinos. Breakfast was pretty lackluster.
The staff were fantastic. We had a problem with our initial room and they were quick to send someone to work on it, then to move us to a new room. Breakfast was excellent. We were not thrilled that the pool was only open 10am-7pm. This did not meet our needs ad our children left upset about not being able to use it.
great stay off the boardwalk. driving distance and free parking. def will stay here again for an affordable option. nothing
Lobby, dining area, halls not clean, in big need of remdel. Pet hair in elevators and carpeting. Building as a whole in need of good cleaning, paint, makeover. Chairs and tables in breakfast area very worn, not clean.
This guest did not leave comments about this hotel.
Nearly everything was perfect. Great experience. Elevators were old and slow
Room was ok. Breakfast needs to better. Not crazy about pets being allowed. Won't be back because of it.
I thought it was gonna be a 2 1/2 star. Mold in the room at ceiling, no microwave despite the fact that they advertised it, no eggs at breakfast,they said they ran out and the truck had not come it, pancake machine was broke, public computers down!? they advertise it!! ??? NOT cool!!
pool was closd
Location and free parking. 24 hour coffee in the lobby. Carbs breakfast mostly, except, boiled eggs and yogurt. I didn't like the fact that there was a double homicide, at this Red Roof Inns.
Older more mature, Valentine's dinner (food good) No refrigerator in room. Asked them. They brought old, beat up frig. Then found 10 dollar fee on my bill. Price fixed Valentine's Day dinner. Service awful. Waited for water for 20 mins. Appetizer almost an hour. Then when I mentioned it to them they apologized and then brought out main course while still eating appetizer. For a 150 dinner that's unacceptable. So service/ bell personnel around. No one helped us with our luggage.
Clean place, helpful staff, historic facility, nice location. Reflecting other reviews, the $10 resort fee needs to get squared away with the external reservation booking companies (e.g., Orbitz, etc.). Having staff give me an explanation which I have no insight to validate is unfair to them and the booking companies for providing me (consumer) with a satisfactory response.
Good location. Nice setting. 3 weddings. Restaurants and bar facilities limited due to wedding guests. Noise until 2 am from wedding guests.
Beautiful rooms gorgeous hotel and very pleasant staff
I asked per my reservation for two beds and upon arrival I was given the wrong room. The person at the counter was told of the error then made the mistake again. Eventually I just switched with another couple I knew were staying there.
we loved the nostalgic indoor pool, and family recreation room. breakfast buffet was well organized, hot, and had plenty of choices for all. i think that the breakfast could have been included for the price, but it would not stop us from staying there again.
Staff was great. Very clean. Food and cocktail service was also excellent no complaints
The bed was comfortable. Rooms were very outdated, had a mildew smell, bathroom was outdated and do not like liquid soap, shampoo etc on the wall where you can not even see it.
clean rooms very nice but set up was strange
Location was perfect for my trip. Grounds looked great! Rooms need to be renovated. Rooms need to be renovated.
Character of place Not much
Shuttle service to another wedding venue was great. Driver was respectful, buses were well stocked, great experience. The clerk at the front-desk did not know what she was doing. She took my debit card as a deposit. OK I can deal with that, but when we checked out, she must of rang it twice b/c when my wife I checked our bank card, there was a hold of $100. Being budget conscience, that $100 was unaccounted for. When I called and asked for clarification i was told that it could take 3-5 business days to clear.
what i like about the stay was that is was clean and the satff were friendly....
paying extra for a 3 bed suite and having to pay extra for our third person.
Sandra at the desk was terrific and very very friengly!!
Very clean and comfortable. Staff is friendly and professional.
the jittered tub ,don't work
The hotel was quiet and family oriented. The staff was attentive and very pleasant especially the receptionists. This was the only hotel in the area that did not have horrible online reviews and it certainly lived up to the good ones it received. It is close to Stockton College and easy to get to. Plan to stay here again.
Very nice staff. Very nice remodeled, modern rooms. Comfortable beds with flat screen tv. My girls loved the pool. We would surely stay there again. Room service was through neighboring restaurant/bar which was nice.
The staff was very friendly and the beds were very very comfy! Breakfast was nice I loved the muffins the pool was also nice I would definitely come back the casino is not too far because I drive Just the toilet seat was a lil chipped but not a big deal
I needed an affordable place to spend a night near Atlantic City. This fit the bill perfectly. Clean, friendly, not too far out of town. I didn't have the time to try the pool or sample the breakfast. If I had to find something to complain about, I'd say that the pool could be open later and the breakfast could start earlier, especially on the weekend.
We had stayed at a different hotel down the street previously and had a terrible experience, so Clarion Inn was a breath of fresh air. Nothing fancy here, but the rooms are nice, beds are comfortable, and the lobby is welcoming.
Freindly staff, clean, Lamb breakfast bar but it was OFF season in Atlancic city
Hotel smelled in the lobby and the hallway but was located just a few steps away from the boardwalk. All I needed was a place to sleep and this hotel serviced my needs. If I was going for comfort, cleanliness and luxury I would have hated my stay here but for what I needed it was ok.
Nothing to like Room was in need of repair and good cleaning. We were also woken up about 10:30 pm the day we checked in to the sound of mice eating our food. We informed the front desk of the issue and that we wanted to leave! The manger would not even refund our money in full! Do not recommend a stay here!!!
Extremely close to the beach and Boardwalk and free parking. Staff was pleasant and made sure all free breakfast items were stocked and refilled when empty. Our room was clean, cool and comfortable for the small amount of time my husband and I were actually in the room. Our phone and coffee pot in the room didn't work. However, we didn't complain, so for all we know they would have made it right while we were there. The breakfast was free, so it seems a little trite to complain about variety, but in the interest of informing others who may stay here just know that it was a choice of raisin bran, frosted flakes, oatmeal, or toasted bread.
I liked the proximity to the boardwalk. The breakfast was terrible. The coffee pot was empty yet it was still breakfast time. For a 2 star hotel I thought you were over priced. The hotel is very old. Needs to be updated.
The hotel looks old and beat up, and it is, but our room was clean and the hotel fulfilled its purpose of being a place to sleep. No bugs, no cigarette burns, no dust bunnies. Sheets and towels were clean. A good deal for the price, especially since it is steps away from the boardwalk. Beat up furniture, not enough electrical outlets, facilities were run-down, staff less than courteous, parking less than ideal.
Staff were helpful for the most part. They did what they could to help out and address customer concerns. The quality of rooms was fine for the price paid and the location was quite good, close to the boardwalk. The Internet connection wasn't very good. The breakfast was quite mediocre also. Overall, the building looks worn out and needs renovation. Otherwise, not bad!
i guess you get what you pay for , one of the staff members was rude on his phone the whole time was trying to ask him questions he'd just look at you and go back on his phone . No microwaves in the rooms had to use the Not so clean one in the lobby . Cont breakfast was stale. THE BIG BED and location was the best part. The shower was dirty there was hair left in it and molded ceiling .
Location is convenient. Breakfast area in lobby is crammed and refridgerator in room froze beverages. Hallways smell very bad - mold, cigarettes, etc.
Nice, relaxing room close to everything... Good breakfast every day.
It's good for one night stand. Very old, strange people walking around parking lot.
i love the balcony and the closeness to the boardwalk our phone in our room did not work, this alone would not cause me issue, what caused me issues was the 6 person brawl that occurred at 4am, and when i tried to contact the front desk to notify them the other patrons were screaming for help and the police to be called but the phone did not dial the front desk or 911, i luckily had the hotels business card in my wallet from my check in, but when i called the front desk, no one was sent to deal with the other people, nor did the police ever arrive, as i asked the front desk to contact them for the woman crying and begging for police, in the end about 10 minutes later the noise stopped but we were unable to return to sleep