Find reviews that mention:
8.0
Pros:Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Cons:Only car I have rented over the last couple of years that did not have active XSM radio or navigation.Reviewed 27 Jul 2019
review from![kayak]()
9.6
Great car, friendly servicePros:Agency staff friendly and helpful.Reviewed 31 Aug 2018
review from![kayak]()
10.0
Pros:Car was clean and full of gas. Staff was very friendly,Cons:Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.Reviewed 21 May 2018
review from![kayak]()
10.0
So SmoothPros:Customer service was excellent.Reviewed 10 May 2018
review from![kayak]()
6.0
Pros:Easy pickupCons:Cat was a little tired and bare bones. Stained seatsReviewed 8 Apr 2018
review from![kayak]()
4.0
Avis the Place that you think as good as Enterprise, but NOPE!Pros:Ease of coming and going.Cons:Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!Reviewed 30 Dec 2017
review from![kayak]()
10.0
Best experiencePros:Newest car and was ready when I arrived. Friendly and helpful staff.Reviewed 23 Aug 2017
review from![kayak]()
2.0
OverchargedPros:Comfortable carCons:I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescendingReviewed 20 Aug 2017
review from![kayak]()
4.8
Once more, Avis rents smelly, dirty cars from Roanoke, VAPros:The price was good for a dropped vehicle.Cons:Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.Reviewed 5 Jul 2017
review from![kayak]()
10.0
Pros:It was super easy and affordable and friendly customer service..Reviewed 17 May 2017
review from![kayak]()
9.2
Pros:Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.Cons:Stains on seats The room that was in the vehicle overallReviewed 5 Jan 2016
review from![kayak]()
8.0
Avis in Roanoke was quite helpfulPros:The car was great.Reviewed 4 Jan 2016
review from![kayak]()