Find reviews that mention:
2.4
Cons:Upgraded me to a larger car because they didn't have what I wanted in stock then billed me for it. Will never do business with this company again.Reviewed 24 Feb 2020
review from![kayak]()
4.0
Cons:The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees sayReviewed 28 Jan 2019
review from![kayak]()
10.0
Pros:great price, and great service.Reviewed 1 Jan 2018
review from![kayak]()
10.0
Pros:How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.Reviewed 9 Dec 2017
review from![kayak]()
4.0
Pros:the size of car was what I requestedCons:staff was rude. finding car rented not easy. Car was filthy and smelled terrible.Reviewed 31 Aug 2017
review from![kayak]()
10.0
Avis Made the Difference - First ClassPros:Avis made the difference between a lost trip an a fun trip. I had travel complications due to some airline issues, and Avis went above and beyond to make my trip great! I landed at a totally different airport than expected, and Avis rolled with the changes, and took care of me. No extra fees for the unused car, and they honored my Kayak.com price at the counter. First class service!Cons:No complaints.Reviewed 9 Jul 2017
review from![kayak]()
4.0
Waited Over an Hour for a CarCons:The vehicle I reserved was not available when I arrived (at exactly my scheduled time). I waited an hour while they looked for a car for me and even checked with Budget to see if they had anything. Once I was finally given a badly damaged small SUV, the car seat I requested was the issue. I was given a small infant seat, with no base, for a 3.5 year old! It didn't fit properly- totally unsafe.Reviewed 30 May 2017
review from![kayak]()
7.2
Cons:PriceReviewed 2 May 2017
review from![kayak]()
2.0
Horrible ExperienceCons:First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.Reviewed 21 Apr 2017
review from![kayak]()
8.8
Happy returnPros:Happy return and. Courteous staffReviewed 27 Feb 2017
review from![kayak]()
4.0
Poor rentalPros:The price of the rentalCons:How dirty the vehicle was, no remote for the car so had to unlock the car to open the trunk. The amount of outside dance to the vehicle.Reviewed 11 Feb 2017
review from![kayak]()
8.4
Cons:At pickup, the agent claimed they only had a VW Beetle in my requested class. I did not even see on Beetle on the lot and requested what I ordered. They did not provide such and charged me $5 per day for upgrade to a mid size. Not happy about this but it was late and we closed the deal.Reviewed 5 Jan 2017
review from![kayak]()