4 stars
Hotel Zepter Palace
Kralja Petra I. Karađorđevića 60, Banja Luka 78000, Bosnia and Herzegovina
Banja Luka, Bosnia and Herzegovina
See location+387 5122 3040Photos of Hotel Zepter Palace
Overview
Hotel in Banja Luka with a 24-hour front desk and a restaurant A restaurant, a bar/lounge, and laundry facilities are available at this hotel. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite. Hotel Zepter Palace offers 66 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
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Amenities at Hotel Zepter Palace
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Dining
- Electric kettle
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
Services and conveniences
- Business centre
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Things to do
- Beauty salon
- Night club
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Spa
- Sauna
Reviews of Hotel Zepter Palace
8.6
Very good
475 verified ratings
Wonderful
186
Very good
106
Good
77
Okay
36
Fair
34
Mediocre
14
Poor
22
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, highlighting its central position and accessibility. However, many expressed dissatisfaction with the service, particularly at breakfast, where the offerings were often inadequate and the staff unmotivated. Cleanliness was generally praised, but issues like poor Wi-Fi and noise disturbances were noted by some.AI-generated from customer reviews
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Score by provider
8.6 out of 10
203 reviews
10 out of 10
1 review
Location
Kralja Petra I. Karađorđevića 60, Banja Luka 78000
What's nearby
- Park Petar Kocic151 yd
- Orthodox Sanctuary of Christ the Savior401 yd
- Banja Luka Castle0.3 mi
- Hram Svete Petke u Kuljanima5.2 mi
Policies
Check-in/Check-out | Check in anytime after 13:30, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Zepter Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city centre | 0.2 mi |
Nearest airport | Banja Luka |
Distance to airport | 12.6 mi |