Find cheap flights to Bosnia and Herzegovina

Find cheap flights to Bosnia and Herzegovina

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Latest Bosnia and Herzegovina Flight Deals

Sarajevo
1 stop from £189
1 stop from £190
Tuzla
1 stop from £96
Banja Luka
1 stop from £120
Mostar
1 stop from £212

Good to know - Cheap tickets to Bosnia and Herzegovina

Low season

JanuaryBest time to beat the crowds (6% less expensive on average)

High season

DecemberMost popular time to fly (11% more expensive on average)

Average price (return flight)

£237(avg. price over the last 2 weeks)

Good deal (return flight)

£93or less

Good deal one-way

£40or less

Top tips for finding cheap flights to Bosnia and Herzegovina

  • Looking for cheap airfare to Bosnia and Herzegovina? 25% of our users found tickets to Bosnia and Herzegovina for the following prices or less: Cheap flights to Bosnia and Herzegovina from Manchester £89 one-way - £127 round-trip, from London £75 one-way - £154 round-trip, from Edinburgh £83 one-way - £245 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price for flights to Bosnia and Herzegovina.
  • High season is considered to be January, November and December. The cheapest month to fly to Bosnia and Herzegovina is January.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Bosnia and Herzegovina flight deals.

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Top 5 airlines flying to Bosnia and Herzegovina

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 9,004 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Cons: "We were packed like sardines! My flight made me want to retire from traveling!"

Pros: "Crew was very nice and helpful."

Pros: "The crew was terrific and friendly as I expected."
Cons: "I have no other suggestions here since I'm pleased with the flight and services."

Pros: "Cabin crew were efficient"
Cons: "Open check in counters on time as scheduled. They were half hour late at least"

Pros: "A nice crew n my seat next to me was empty so I can sleep well..."
Cons: "Maybe give every passenger a bottle of water..."

Pros: "Crew was attentive and overall I enjoyed the flight"
Cons: "Food could have been better"

Cons: "No wifi or inflight entertainment"

Pros: "-"
Cons: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Pros: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Cons: "I can’t think of anything I did not like at all"

Cons: "The way the movies, needed extra parts. No touch screen"

Pros: "Professionalism of the crew"
Cons: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Cons: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Pros: "I love Swiss Airlines, would definitely book with them in the future"

Pros: "The new plane with private screens"

Pros: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Cons: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"

Pros: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Cons: "The food was edible but not up to the usual Swiss Air standard."

Pros: "Nothing."
Cons: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Pros: "Flight is conformable.. Crew was fine."
Cons: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Pros: "Everything !"

Pros: "Swiss chocolate is always welcome!"
Cons: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."

Pros: "The food"
Cons: "There was one flight attendant that was rude. The reat were very nice."

Cons: "Lost luggage"

Cons: "I could not obtain a refund."

Cons: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Pros: "Food, staff, service"
Cons: "No leg room"

Pros: "the entertainment selection was above an beyond."
Cons: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Pros: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Pros: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"

Pros: "Overall product fine, food excellent"
Cons: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."

Pros: "Plane was nice, lots of movies to watch, free wine"
Cons: "Seats to close together, crew a little snooty"

Pros: "Nothing"
Cons: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."

Pros: "The food"

Cons: "NA"

Pros: "Staff was very polite"
Cons: "Our flight got cancelled and it was slow rebooking very confusing"

Cons: "The plane was old and the bathroom was really dirty"

Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"

Pros: "Excellent food Attentive and smiling flight attendants"
Cons: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."

Pros: "Very positive opinion about the flight."
Cons: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."

Cons: "The flight was overbooked, boarding took forever."

Pros: "the crew members were patient , helpful. Food presentation and taste were good."

Pros: "Short flight. Not much is expected. 3 stars for no rating, except comfort. Small seats/felt cramped. Not a huge deal since it's a short flight."
Cons: "No negatives or anything that caught me off guard."

Cons: "Flight delayed four and half hours. In this time not acceptable. I am not sure if I will fly Swiss again."

Pros: "Staff were nice"
Cons: "Very old plane. Had a big metal box at my feet, could not stretch out. Tv screens old and hard to watch. Food was pretty bleak too. Very disappointed."

Pros: "Crew and flight service are excellent top notch. Also they are very friendly and helpful. Make flight enjoyable."
Cons: "Seats are too close together in coach, very cramped and uncomfortable if you are a tall or large person."

Pros: "Everything"
Cons: "Nothing"

Cons: "I was asked to move from my reserved seat for another flyer"

Pros: "Good frequent food / beverage service."
Cons: "Bathrooms were pretty soiled - may have just been seen between having been noticed by staff."

Pros: "Price was good, as they had a special offer"
Cons: "Everything. Next time I rather pay a bit more and fly easyJet."

Pros: "Great airplane stuf and food"

Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"

Cons: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"

Pros: "The crew were very professional"
Cons: "If Turkish Aiine can provide guest WiFi by the gate are while people are waiting"

Cons: "Outstanding"

Pros: "Great"

Pros: "Efficient and on time."
Cons: "All fine."

Cons: "Maby beter orhanisarion to printimg thicket fot baggess"

Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Everything was good... nice and neat crew, airplane clean and comfortable, good service food was good."
Cons: "The bathrooms are way and far back... and we are not allow to use Business Class."

Pros: "Everything was so great cabin crew was so nice and so friendly"

Pros: "Entertainment options good"

Pros: "Largely pain free experience"

Pros: "Crew was very helpful & friendly. Cabin was well pressurized."

Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Cons: "Everything."

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Cons: "I could not use my ticket I was trying to extension date but customer services terrible"

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"

Cons: "Nothing"

Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"

Cons: "Turkish airlines used to be airline offering good food, now you only get sendwich"

Cons: "Not enough movie varities."

Pros: "Food drink"
Cons: "Knee room tight"

Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"

Pros: "the price"
Cons: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"

Pros: "Confortable, great food, great crew as normal."
Cons: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."

Cons: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"

Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pros: "Everything"
Cons: "Nothing"

Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Pros: "The food was amazing."

Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Pros: "food was good, good entertainment, comfortable seating"
Cons: "service was slow and inefficient"

Pros: "I love the food, the airline crew was excellent. The entertainment was great as well."
Cons: "The checking crew from Jfk airport was mediocre."

Pros: "surpassed our expectation"

Pros: "great company."

Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Cons: "nothing"

Cons: "time was to long between planes"

Pros: "Great service overall"

Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"

Pros: "Food was fantastic. There were no delays. Very enjoyable."

Pros: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Cons: "Food and seat comfort."

Cons: "Comfort mostly"

Pros: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Cons: "Movies available weren't to my taste, which isn't important anyway."

Pros: "Crew was polite and helpful"
Cons: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Pros: "Nice flight attendants,"
Cons: "Timeliness"

Pros: "Nothing."
Cons: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Cons: "The 34 minute flight was delayed by almost 2 hours."

Pros: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Pros: "Clean aircraft, polite crew."
Cons: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Pros: "Short flight"

Pros: "Seats more comfortable."
Cons: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Pros: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Cons: "We are late only 25 min (50% of flight - 50 min)"

Pros: "Plane, pilots and the leader of the crew"
Cons: "The flight attendant in the back needs to be more educated"

Pros: "Nothing so far"
Cons: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Pros: "Staff was friendly, flight was on time"
Cons: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Pros: "Friendly staff, on time flight. Nice refreshments"

Pros: "I watched three good movies during the flight to London. I enjoyed them."
Cons: "Nothing particular."

Pros: "Everything was excellent"

Pros: "Great flight. Was long but made nice by staff/crew and entertainment options."

Pros: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Pros: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Cons: "See previous comments"

Pros: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Cons: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Cons: "Flight was late"

Pros: "Leg room, kind staff in the airplane"
Cons: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Pros: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Pros: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Cons: "I was generally pleased with the value and qulity received."

Pros: "Great crew, efficient boarding, on time"
Cons: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Pros: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Cons: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Cons: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Pros: "The service on board was fantastic. The flight was very smooth."

Pros: "Everything"
Cons: "Nothing"

Cons: "We were stuck on the ground at London for what seems like ages."

Cons: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Pros: "Crew is good as always."
Cons: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."

Cons: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Pros: "Not at all a comfortable experience, but I suppose it served its purpose."
Cons: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"

Pros: "The food was amazing"

Pros: "Reasonably on time. Food and service were passable."
Cons: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Pros: "The crew were nice."
Cons: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Pros: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Pros: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Pros: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Cons: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Pros: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Pros: "movie selection was good. sound was surprisingly good too. crew was efficient and friendly enough."
Cons: "my seat wouldn't stay back. pretty annoying on a red eye."

Pros: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Cons: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."

Cons: "I paid for extra leg room to sit in economy plus. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. The seatting pricing is rigged."

Pros: "Getting off the plane! Never to return!!"
Cons: "Not enough leg room for an over seas flight. Cramped and uncomfortable . Had to literally climb over the seat to get out of a seated position."

Pros: "Airport staff and crew friendly."
Cons: "A snack or coffee would have been nice for the early flight"

Pros: "Nice people"
Cons: "New plane"

Pros: "For a short flight, the crew was very hospitable. The seats weren't too uncomfortable."
Cons: "No entertainment but I can understand since it's a short flight. With that said, they could offer USB ports."

Cons: "It could have left on time or explained why it left 20 minutes late"

Pros: "Efficient, comfortable, food was good, everything. This felt like what flying used to be. (A good thing)"

Pros: "Nothing"
Cons: "Destroyed a piece of luggage and the contents of the bag. Try handling baggage with care so you don’t destroy it and then deny the issue and refuse to reimburse for it"

Pros: "Crew welcoming and friendly. Seats comfortable"

Pros: "Cindness"

Pros: "We were scheduled for a 5:40pm flight from split to zagreb, but arrived to the airport a little after 3 and were asked if we'd like to board the 4pm flight to the same destination, instead. After we said yes, we had about a 15 minute wait while the attendant rearranged our information, and then we were whisked to the front of the security line, and immediately boarded. They hadn't even told us they'd upgraded us to business class! One of the best flight experiences I've had."

Pros: "Didn’t happen"

Pros: "Nice crew"
Cons: "Flights was in delay"

Pros: "But you get a glass of water!"
Cons: "2.5 hours late. Wait for baggage in an empty airport and no one could care less."

Pros: "The price was reasonable"
Cons: "But did not include the baggage charge. We were required to go upstairs and find the AER desk, which was difficult to find. Then stood in line while one person, who was very slow, was responsible for helping 10 people. The process was very slow. If you paid cash the cost was 40 per bag plus 8 for use of a credit card. Don't understand why the baggage fee can't be paid at the check-in counter. Will not fly CRO again."

Pros: "good leg room on seats. food was OK"
Cons: "boarding was very slow"

Cons: "Very tight connection."

Pros: "Nothing"
Cons: "All of my wasted time"

Pros: "Short trip"
Cons: "The aircraft was so small"

Pros: "Everything ok, crew was nice."
Cons: "Poor food."

Cons: "We had to pay for bags and were not warned of it anywhere. Terrible, terrible flight in general."

Cons: "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled."

Pros: "Nothing"
Cons: "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled. I had to pay for all my hotel stay and travels from airport to hotel."

Cons: "Airport in Zagreb is worst organised airport I've ever seen. Despite I come from transot area from Vienna and I want continue to other country with connection flight I must again go through security control. After that there are wrong arrows for navigation to gates (especially gate 16 and above) so if one follows them you go through at least half departure hall then you turn back and at the end of this hall you change floor and go to your gates :("

Pros: "Nothing special, short flight so all fine."
Cons: "On-Line Check-In still doesn't work, please enter your last name error, of course i entered my last name. Comfort was ouch. Half hour late take off but nothing special."

Pros: "Great flight, super easy. Gave us breakfast which we were not expecting!"

Pros: "Friendly crew."
Cons: "Delay."

Cons: "Our flight from Venice to Dubrovnik was delayed by two hours. During that time, no updates were given to the passengers waiting, the airport monitors continued to show the original departure time. Eventually the monitors showed a later departure time (which we still didn't make), but continued to show the same arrival time at the other end. If taken literally, it implied flying at the speed of light. I understand that flights can be delayed, I just want good communication about the status, which was not given."

Cons: "I can't comment on connectiing flight because I'm still sitting in the airport waiting for the next available Croatia Airlines flight to get me to my destination. The gate agent was not very helpful."

Cons: "We were told to check in 2 hours ahead. There was no one to check us in until 90 minutes prior to flight."

Cons: "People in front of me."

Pros: "Beautiful modem airport"

Pros: "Zagreb airport was very good. Clean, good food, not busy etc."
Cons: "1 he late boarding with no explanation from airline"

Pros: "Enough legroom, fast boarding, easy (though also short) flight."
Cons: "Short boarding delay without any communication. No food/beverage service or entertainment, but I wasn't really expecting it for 40 minutes in the air."

Pros: "Check in moved quickly"

Cons: "I do not consume wine or food with wine in it. A snack m Croatia airlines is partly wine."

Pros: "Good service"
Cons: "Insufficient leg room. Flight was late."

Pros: "Once up-in-the-air, everything was good."
Cons: "First the delay for boarding, and then after boarding got delayed again due to rush hour on Heathrow. All together, an hour of delay"

Pros: "Wine and artisan snacks from Croatia :-)"

Pros: "Wonderful flight, I loved the coffee and yogurt. It was very comfortable."

Cons: "Late"

Pros: "55 minut super quick flight. Very courteous staff on the ground and flight attendants. No wait time to get luggage."

Pros: "Very fast service for drinks."
Cons: "Small plane and no way to change seats."

Pros: "Another short flight. Seemed to go well."

Pros: "The staff handling the problem were on the whole patient and kind. Once we were able to get to a staff to rebook, they tried."
Cons: "There was clearly no plan in place for when a flight is cancelled, how to handle all the passengers' needs quickly and efficiently once the decision was made by the airline to cancel that flight. There was not enough staff when they were needed. There should be emergency staff who can come in for such a problem. Meal vouchers, though spoke of, did not get given out. Even if they were, we could not have used them as we were stuck in a very long and very slowly moving line. Over 3+ hours of waiting, no one from the airline came around to offer even water. They did not try to make sure the the lines stayed a single line - too many people tried to cheat and cut in raising anger, making already frustrated and stressful situation even more so."

Pros: "Nothing"
Cons: "Again we were given false info and did not go because of the wrong information this company provided."

Pros: "Plenty of leg room for a tall person like myself"
Cons: "Food was mediocre, but, to be fair, that's expected on any flight"

Pros: "Wonderful staff; very helpful, friendly and efficient."

Cons: "8 hour delay and stop over at chicago when it should have been direct flight"

Cons: "They were awful and didn't help when we missed our connection."

Pros: "- Friendly staff - Good snacks, drinks, and food"

Pros: "on time, courteous service"

Pros: "No stress at all. Friendly staff."
Cons: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."

Pros: "The flight experience was smooth!"
Cons: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."

Pros: "The actual takeoff and landing with this airline is usually smooth"
Cons: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Pros: "Evriting"

Pros: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Cons: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Pros: "Crew was good, short flight on an older aircraft, everything was fine"
Cons: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Pros: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Cons: "More movies and TV shows please!"

Cons: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"

Pros: "Fast service, kindness."
Cons: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."

Pros: "The crew is fantastic team,Dana is the best!Thank you"
Cons: "Food"

Pros: "Crew is fantastik,Dana is the best"
Cons: "Food"

Cons: "they charged me for baggage when it was supposed to be included"

Pros: "Comfy and clean"

Pros: "I didn't get to my AirSerbia flight."
Cons: "I didn't get to my AirSerbia flight."

Pros: "My isle seat"
Cons: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"

Pros: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Cons: "Arms rest are pretty small"

Pros: "Nothing"
Cons: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."

Cons: "Flight was late and caused loss of connection flight to Amsterdam"

Pros: "Onetime and efficent"

Cons: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Cons: "I almost died without watter due"

Pros: "Nice service."
Cons: "Small aircraft"

Pros: "Crew"
Cons: "Same moves for months.no new choices Small sandwich for lunch, not near Seet in front of me broken an d. In my nees"

Pros: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Cons: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Pros: "Departed and arrived on time despite boarding chaos."
Cons: "What was that stuff they served us to eat?"

Cons: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."

Pros: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Cons: "Everything"

Cons: "Not possible for online check-in"

Pros: "Quick flight"
Cons: "Time it took to board and leave"

Cons: "My luggage was lost."

Cons: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Cons: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Pros: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Cons: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Pros: "The staff was great"
Cons: "The movies are outdated"

Pros: "The tiny plane was smooth in the air. Crew was nice."
Cons: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Pros: "On time."
Cons: "Small and uncomfortable prop plane. Boarded from rear only."

Pros: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Cons: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Pros: "Very friendly staff"

Cons: "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Pros: "Elena"

Pros: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Cons: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Pros: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Cons: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Pros: "Flight crew are nice, reasonable service during flight"
Cons: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Pros: "Nearly all, but inadequate organisation a fuel leaking problem at AbuDabi airport on 10/02/2016."
Cons: "Passengers were kept 3 hours in the plane during the impairment."

Pros: "Food is very good"
Cons: "Flat bed is not comfortabl, no mattras.."

Pros: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Cons: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."

Pros: "Luggage allowance"
Cons: "Too few movie selections"

Pros: "Air Serbia has a great service and tasty menu"
Cons: "-"

Pros: "Food and comfort was good for the price."
Cons: "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("

Read more about SWISS
COVID-19 information

Safety measures for airlines flying to Bosnia and Herzegovina

Airlines flying to Bosnia and Herzegovina have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Bosnia and Herzegovina

Mandatory masks

Masks required on board, masks provided on flights to Bosnia and Herzegovina

Social distancing seating

Middle seats unavailable to book on flights to Bosnia and Herzegovina

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Bosnia and Herzegovina

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