Overview

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Hilton Boston Downtown/Faneuil Hall

89 Broad Street, Boston, MA 02110, United States
+1 617 556 0006

£200+

Overall guest ratings

8.5/10 Excellent
Based on 1,833 reviews

Review highlights

  • 9.6
  • 9.4
  • 8.7
  • 4.1

Good to know

  • Clean rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.

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    Hilton

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,833 reviews
    • 9.6 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.5 "Housekeeping was great, according to 75%."
    • 6.6 "Vibe was decent."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
      6.3 "63% said the view was so-so."
      5.3 "Only 53% thought the shower was ok."
      5.0 "50% thought the minibar was ok."
      5.0 "50% thought the kitchenette was ok."
    • 4.1 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
      3.8 "62% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Value below average."
      3.8 "62% thought it was overpriced."
      1.8 "82% said the breakfast was too expensive."
      4.3 "The price was too high for 57%."
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    Overall rating

    8.7 Excellent
    Based on 879 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 6.7 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
      6.3 "63% said the view was so-so."
    • 4.1 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 3.7 "Internet is poor."
      3.8 "62% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.3 "Value below average."
      3.8 "62% thought it was overpriced."
      1.8 "82% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 641 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Bar is amazing."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      7.1 "71% were impressed by the valet service."
      7.4 "Housekeeping was great, according to 74%."
    • 6.7 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 4.2 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.6 "64% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Value below average."
      3.6 "64% thought it was overpriced."
      1.5 "85% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 183 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 3.9 "Value below average."
      3.9 "61% thought it was overpriced."
    • 3.8 "Internet is poor."
      3.9 "61% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 128 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Food is average."
    • 6.3 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.9 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 4.1 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    walking distance
    walking distance
    location and staff
    hotel had a great location
    great location
    faneuil hall
    room was spacious
    staff was very helpful
    small room
    desk staff
    friendly and helpful staff
    parking other than valet
    middle of downtown
    location is an easy walk
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