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The entire staff went all out making certain our stay was perfect!! Dining room is beautiful and the food was presented beautifully...did I mention delicious!! The spa is beautiful and you need to reserve the spa in advance. There was no available time during our visit!
A great location and great standard of accomodation, good value for money, and excellent customer service
i liked the design of my room, & the location of the hotel. and thats about it. for starters, there was no one to help me with my luggage, the reception staff are a 1 star kind of people at most, the hotel in general doeant feel like a 5 star hotel.
great service, excellent location, very hi standard, cheap parking
Wonderful... The staff was extremely friendly and helpful, many complimentary things (drinks on the terrace, minibar (sic), coffee, pralinés...), very clean and cosy... one of the best hotels I had so far, especially for this rate! Nothing to complain about!
The excellent Staff, they all were so kind, polite and attentive. The design of the Hotel, just everything was superb. We didn't like leaving.......
THE SITUATION. STEPS FROM THE POINT OF INTEREST IN THE OLD TOWN, AND JUST 10 MINUTES FROM THE NEW MALL. THE WELCOME AT THE HOTEL. THE CONCIERGE SERVICE. THE ROOM AND THE SERVICE AT THE RESTAURANT. SIMPLY COOL ....... POOR BREAKFAST , AND DEFINITELY NOT THE BEST IN THE TOWN......
Professional and friendly staff, the facilities at the hotel and very high quality. The hotel or Booking has cancelled our reservation, but...corrected the mistake very soon.
Marrol's was wonderful in every respect.
A genuinely warm welcome (with sparkling wine)1 Everything was impeccable
Staff all extrememly helpful and very pleasant. Excellent location, very close to Old Town and transport links. Breakfast adequate, but not great. Breakfast coffee foul.
The location, friendliness and service were all excellent. It was wonderful to have a computer provided by the hotel in our room! We liked everything though it would be nice if the price were a little lower!
Location, room, facilities Air Conditioning was not working, I was toild it would be repaired the day after my departure ...
Very good position regarding the centre of Bratislava, nice room, good internet connection, good breakfast
Hotel staff was helpfull and the service from there side was good. Problem with TV's at the room!! There is so many,but nit properly instaled and connected. Very poor selection of the chanells. Selection of the movies too old. I had technician at 22h at my room attapmting to fix it but no success.
Facilities of the Room/City center Hotel!
hotel was very modern & the staff were very helpful
Two TV's in room (there is 3 TV's) was not usable. Computer set in the room is not operational too.
Very good location for all the amenities. Very clean and quiet.
was in good location rooms were very comfortable breakfast was limted
Brand new hotel only a short walk by the river danube to the old city centre. Nothing .
The size and design of the bedroom. The location and the public areas. The fact that breakfast was not included and was an exorbitant price.
The room was very comfortable and very good value for money. The room service was very good. The cleaning service was very poor. They came to clean, I was in the room, I told them to come after and they didnt come again.
Amazing - location, staff (very professional and kind including the telephone center who provided great help at my telephone enquiry - this gives also good impression of Slovakians), design, services, in the room free coffee-tea of good choice, incl. decaffeinated coffee, impeccable cleaning; heating and airconditioning was silent and appropriate, view over Danube is awesome. Located just beside the Eurovea shopping mall - excellent for shopping and great variety of shops (incl.pharmacy and eating places). 10-minute walk to the city centre alongside Danube! Internet in the room is for charge, but the hotel has a free computer center (great design) with huge modern touch-screen, webcam etc. No better hotel in Bratislava!
Prohibitive price of internet use.
This is a very new and stylish "boutique hotel" possibly designed for the more discerning clientelle. It has four apartment style suites on each floor and offers very comfortable and large rooms. Our rooms had 2 plasma screen TVs and we had the use of two bathrooms, one with wc and basin. Spotless and very well presented our room(s) were basically new and had possibly been used once or twice before. The location is excellent but bear in mind that the old town of Bratislava is very small. Gymn is free and well presented. jacuzzi and sauna come at an extra price. Breakfast was extra but is good value and in our opinion not overly priced. The quality of service and food were very good. The staff really go out of their way to be helpful and as it was my wife's birthday they even bought her a beautiful bouquet of flowers as a birthday gift. This isn't your normal type hotel. If you're looking for loads of space, quiet and comfort then this hotel is for you. There was a mix-up with the payment. They actually debited me at first when we arrived, then cancelled this refunding the card. They obtained a pre-authorization which they then cancelled. Eventually they did debit me the correct price when we left and they duly refunded the amount which they took when we arrived. This was down to human error and they apologised and assured me that all was well, which was the case.
The suite was spacious, new, and lovely. The staff were friendly, spoke excellent english and made you feel very welcome. The breakfast was fantastic. There is nothing not to like.
We stayed at the Tulip from 21st-24th November and we cannot recommend this hotel enough. The staff were extremely friendly and could not do enough to help. We requested flowers and Champagne for the room and were not disappointed the bouquet was amazing. Set in a really good location for all the amenities Bratislava has to offer. The rooms are spacious and clean with everything anyone could need, the minibar is well stocked and surprisingly at a reasonable cost. All in all a great place to stay.
Superb hotel!!! Staff were very friendly and helpful and the room (the cheapest actually offered by Tulip House) was fantastic. A great base to explore the city from and highly recommended.
The building is beautiful. The room was very spacious, tastefully decorated and very comfortable. It was one of the BEST rooms I have stayed in. The location was excellent. I was very impressed and the hotel is EXCELLENT value for money.
really great and luxurious hotel, the suite was very spacious and comfortable, the staff was very kind and helpful. We really recommend ths excellent hotel, one of the best we have seen in Europe. The location is great (300 m from the centre)
The size, design and comfort of the room.
The staff allowed us to us the room until 8.30pm on th day of departure at no extra cost. This was most helpfull.
The size and quality of the room. Nothing
The room was huge and comfortable, though warm. The place was what I would consider a real 5-star hotel. The location is close to the National Theatre and quite central. Some rooms are facing the street with Tram. It is not so visible but again, something to consider for 5-star...Location..Location...Location. Didnt like that I couldnt easily see that the JACUZZI can only be used for €50 for 2 hours. I choose the hotel for the amenties, which included the jacuzzi but didnt want to pay to use it.
Highly recommended! Excellent location, very helpful staff.