Find reviews that mention:
6.0
Pros:The drop-off was very quick.Cons:The staff didn't really through the details on the payment with me and ended charging me $500 for insurance without me realizing before signing the paperwork.Reviewed 3 Jun 2021
review from![kayak]()
8.0
Cons:Attendant at pick up, charged over $200 over the quoted charge and said it woluld be refunded after auto was returned. I do not understand why and am looking for the $200Reviewed 30 May 2021
review from![kayak]()
6.0
Pros:Quick pick up and drop offCons:Car was not clean and gas tank was empty at pick up.Reviewed 17 May 2021
review from![kayak]()
8.0
Pros:Pick up & drop off were seamless.Cons:The car smelled of cigarettesReviewed 17 May 2021
review from![kayak]()
10.0
Cons:Do not choose the option of allowing the agency to pick a vehicle of their choice because of the price point. I chose that option when reserving my rental. The day I went to pick up my rental, I was told they had a 16 passenger van waiting for me🙄. However, I was given a decent truck for the same rental rate. Great expereince!Reviewed 14 May 2021
review from![kayak]()
4.0
Cons:The car I reserved was not there and I was stuck waiting an hour for them to get me another car.Reviewed 8 May 2021
review from![kayak]()
4.0
Pros:Staff was excellentCons:The vehicle was trashed. Super smelly, smokey interior with a nicotine glaze on the interior windshield, which became visible on a rainy, dark night, making driving hazardous.Reviewed 27 Apr 2021
review from![kayak]()
4.0
Pros:The car was available and we were able to find and book a car very easily.Cons:The pickup location was unclear. We did not see what airport because the checkout location said Dallas Airport. We assumed it was DFW and ended up stranded there until we were able to get a ride to Love Airport. We were from out of town and should have had clearer instructions.Reviewed 26 Apr 2021
review from![kayak]()
2.0
Pros:The car was clean.Cons:BUDGET IS A SCAM!!! We got the Manager’s Special for 1 day and didn’t fully investigate the car upon getting in and was told there was a dent in the bumper on the underside of the vehicle. We literally slept in the vehicle in a rest stop and didn’t hit anything. My friend had the exact same situation happen to him in Jan. MAKE SURE YOU THOROUGHLY LOOK AT THE VEHICLE BEFORE LEAVING THE PICK UP. Nobody from Budget came out to look at it with us and the lady was texting/playing on her cell phone the entire time I was being helped.Reviewed 22 Apr 2021
review from![kayak]()
4.0
Pros:The staff at Love Field was very nice and they were efficient. That is where the positive comments end.Cons:We were given a 12 person van which had not been vacuumed, nor washed, nor did it have windshield wiper fluid and the wiper blades were also very poor creating a hazard while driving in the rain. The drop-off was quick, I told the person receiving the cars at Hobby about our issues and he only offered a "sorry".Reviewed 10 Apr 2021
review from![kayak]()
10.0
Pros:Very helpful staff, clean, well running vehicle, quick pickup process.Cons:A bit pricey, but considering we needed a ride in a hurry, we took it.Reviewed 9 Apr 2021
review from![kayak]()
8.0
Pros:The return and checkout was very quick and easy.Cons:The pickup process was very long. We had to wait about 30 minutes to reach the car rental desk and finally pick up the car. Additionally, I was given a car that smelled like cigarettes.Reviewed 1 Apr 2021
review from![kayak]()