Find reviews that mention:
6.0
Pros:I paid almost 1k$ for a Nissan for only 5 days. Staff was sitting in the rental car suite when I went inside to drop off the keys with their door cracked open.. I go in to drop the keys off and I get yelled at that they were closed but to go ahead and leave the key. How was I suppose to know I wasn’t suppose to drop the keys at the same place I got them? I just feel like the staff member went out her way to be rude on the drop off.Cons:The staff.Reviewed 6 Jul 2021
review from![momondo-kyk-wl]()
6.0
Pros:Yes, pick up bus had hertz and not dollar on itCons:Letting guest know that hertz hub has dollar and thirfty inside of itReviewed 28 Jun 2021
review from![kayak]()
2.0
Cons:The location to pick up the car wanted to place an extra hold on my credit card, although the advertisement said no holds are placed on credit cards. They also wouldn't allow me to use my husband's credit card because the rental was in my name. I was not allowed to rent the car. Money was wasted.Reviewed 19 Jun 2021
review from![kayak]()
8.0
Pros:Staff were excellent, service was promptCons:Dollar rental had moved and there was no information where they moved to. We were given directions, but the directions were poor and the new location was not marked with signage. Very inconvenient. Frustrating.Reviewed 5 Jun 2021
review from![kayak]()
10.0
Pros:vehicle was ready, clean and the check out process fantastic. Drop off was super easy.Cons:I booked through KAYAK, so when I wanted to make a minor change, I couldn't do it. Was on hold a very long time before I got connected. Then the numerous calls to the rental agency, then back to KAYAK.Reviewed 7 May 2021
review from![kayak]()
10.0
Pros:The convenience at drop offCons:The address given for the location is still Tom branniff road. A cabby had to give me directions to the new location and there is no sign for dollar at the new location from the street. $89 for one day was a bit excessive.Reviewed 4 May 2021
review from![kayak]()
2.0
Pros:Very poor communication relating to toll tag costs. Will never use Dollar again.Reviewed 12 Apr 2021
review from![kayak]()
8.0
Pros:Good shuttle service, easy pickup and dropoff after I found the correct location.Cons:The car was kind of dirty. The drop off location has changed and the signage for Dollar hasn't been updated at Love field. I ended up in an empty lot trying to drop off the car! However, I was pointed to the right direction (Hertz) and it was fine after that.Reviewed 5 Apr 2021
review from![kayak]()
8.0
Cons:time between counter and getting car was prolongedReviewed 29 Mar 2021
review from![kayak]()
8.0
Pros:Staff was not that friendly. Dropoff was very easyCons:The cost was too high.Reviewed 29 Mar 2021
review from![kayak]()
2.0
Cons:They charged an extra $156 of random add on fees at drop off.Reviewed 21 Mar 2021
review from![kayak]()
8.0
Cons:Would be nice to know that the Dollar Car Rental location at the Dallas Love Field airport is closed and they are using the Hertz Car Rental location for business.Reviewed 15 Mar 2021
review from![kayak]()