Cancún SUV Hire

Cancún SUV Hire

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Same drop-off
Cancún, QR, Mexico
To?
Wed 20/7
Midday
Sat 23/7
Midday
Driver's age:
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Cancún, QR, Mexico

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Cancún SUV hire information

Pick-up location Cancún
Car types SUV
Hire locations 154
Airport locations 42
Popular agencies Europcar, Avis, Hertz, MEXRENTACAR , America Car Rental

Cheap SUV Hire in Cancún

Intermediate SUV £26/day
Intermediate SUV £26/day
Compact SUV £32/day
Intermediate SUV £32/day
Intermediate SUV £33/day
Intermediate SUV £35/day
5 Adults, 3 Bags Intermediate SUV car in Cancún ivipcars
5 Adults, 3 Bags Intermediate SUV car in Cancún ivipcars
4 Adults, 2 Bags Compact SUV car in Cancún iopodocar
5 Adults, 3 Bags Intermediate SUV car in Cancún ivipcars
5 Adults, 3 Bags Intermediate SUV car in Cancún ivipcars
5 Adults, 3 Bags Intermediate SUV car in Cancún irentcars
Best prices found by KAYAK users in the past 24 hours.

Cancún SUV Hire Reviews and Directory

Rated no. 1
Alamo
Best rated
5.3 Okay (230 reviews)
5 locations in Cancún
Alamo
Locations in Cancún
Av Tulum Sm 4 La Quinta Inn
+52 998 884 8427
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Blvd Kukulcan Km 13, La Isla
+52 998 176 8137
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Blvd Kukulcan Km9.5 Condominio
+52 998 883 3621
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Intl And Domestic Arrivals
+52 998 886 0100
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Lot 4 Main Office.
+52 998 886 0101
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 5.9
  • 5.7
  • 5.2
  • 5.4
  • 4.8
Recent reviews
10.0 Excellent
9 May 2022
Excellent customer service Jetta was super fuel efficient Interior upholstery could have been cleaned better Overall great
2.0 Mediocre
21 Apr 2022
I'm split on this. I rented from the LA Isla location. It was a nightmare. Do not rent from them. I showed up with a reservation for a minivan that I booked two months ago. I expected some tricks due to the reviews. First he told me that they only had their three smallest, cheapest cars available. I told him absolutely not I have three kids in car seats we can't fit in a spark. He tries to sell me on a five seat suv (all for the same price I paid for the van) that he said he might be able to get, but I said no. Then what do you know, he miraculously finds the last minivan they have. Second, he tells me it'll be there in an hour. The cars are kept at the airport and driven over. I come back in an hour. No van. He says they've hit traffic. I check Google maps, no traffic, says it takes 19 minutes. He says come back in 30 minutes. I come back 45 mins later, no car. Says they're still in traffic. Need 30 more. 30 minutes later, no car. I'm wondering if they even have it at this point. After a three hour wait a real minivan is there. Third, the car was not great. Scratches, bubbling paint, dents, etc. I made sure they documented them. The sliding door alarm was faulty and beeped nonstop for six days. The worst part though was the battery died on day 2. I called the two emergency numbers they gave me. Neither one answered. One called back but had no clue what I was talking about. He said he wasn't a mechanic, doesn't work with rental cars, total wrong number. So I walked around asking strangers for help jumping the car and lucked out. I returned the car to the airport location. They were great. Friendly. Efficient. Sympathetic. Professional. I'd recommend renting from them and avoiding LA Isla at all costs.
2.0 Mediocre
1 Mar 2022
The advertised price is NOT what you pay. The $25 / day is really $45 per day. This is true with many of the car rental companies in Mexico. Probably to offset the class action suite.
2.0 Mediocre
27 Feb 2022
My flight was delayed and they gave my confirmed van rental to somebody else, so I was stuck without a way to get around.
4.0 Okay
19 Feb 2022
It took hours to make a deal with the hustlers at the airport, riding a shuttle to the pick up location, making another deal and try’s my to stop the extra charges, then waiting another half hour to get a beat up crashed car. We took a LOT of pictures to protect ourselves. The return was faster and smoother and they did not try and force us to pay extra but it is a stressful process and they are all the same. Good luck with renting a car in Mexico.
2.0 Mediocre
10 Feb 2022
The $25 per day car is really $55 per day due to false advertising. Avoid renting a car in Mexico.
10.0 Excellent
27 Jan 2022
Thanks to the whole Alamo team for a super smooth rental process. Booked online and called the day before to inform the team of my updated arrival time with no issues. Special thanks to Janin who checked me in and Enrique who checked me out upon return. Muchas gracias!
2.0 Mediocre
7 Jan 2022
I ended renting a car at another place, Alamo doubled the price when I arrive to pick it up due to all kinds of insurance
8.0 Excellent
4 Jan 2022
Roxanna who helped me at Alamo Cancun was amazing! I wish I knew about the extra insurance cost. I booked the car through priceline which was $524 CAD and after I added the second lowest insurance the car cost me $1500 CAD. A big expense I didn't expect.
6.0 Good
1 Jan 2022
I don't know if it's your site or Alamo's, but the price shown (~400 usd) was too far from what I paid (~700usd) because of the outrageously expensive Personal Liability Insurance. I know it's obligatory, but not saying if it'll cost you 50 or 300 dollars really change how much one is expecting to spend on their vacations. If I knew that the insurance was as expensive as the car rental, I would have travelled by bus...
From £29/day
Rated no. 2
Budget
4.9 Okay (171 reviews)
5 locations in Cancún
Budget
Locations in Cancún
Av Yaxchilan #160 Colonia Cntr
+52 998 886 0252
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 16:00
Blvd Kukulkan Km 17
+52 998 884 4549
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Blvd Kululkan Km 13.5 Locl 1-B
+52 998 884 4549
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Carratera Cancun Chetumal Km22
+52 998 886 0252
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Paseo Kukulcan Km 10.5
+52 998 246 1350
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 5.5
  • 5.3
  • 4.7
  • 4.8
  • 4.6
Recent reviews
4.0 Okay
4 Jul 2022
The pick up was a horrible experience. We were told they didn't have our reservation in the system and then we proceeded to wait 2.5hrs till a care showed up for us. They were completely disorganized and we took a taxi to this hotel for the sole purpose of picking a car from the Budget desk inside the hotel.
2.0 Mediocre
16 Jun 2022
Budget reps were not available at airport and luckily Alamo had a vehicle available.
2.0 Mediocre
19 Apr 2022
Scam! I reserved my car in USD, once I rented the USD cost was described. When I returned it, they did not allowed me to pay in USD. They processed my payment in pesos at a crazy exchange, from the original price of $350 I was charged 446.34.
4.0 Okay
19 Apr 2022
Car quality car clean deposits should have been disclosed that if not taken insurance will be charged 2000$ in c card to hold that’s taking huge amounts from the obligo ! I was trying to be fooled by the locals at budget for gas adding when I returned the car and only when I threaten them they didn’t charge me. Make the long story short- won’t rent and won’t reccomend budget for friends any time again. Too bad this is the service the company gives Good luck Neta and Avner Cohen
2.0 Mediocre
19 Feb 2022
The manager of the franchise by Cancun airport tried to charge us 3x the agreed amount. We told him where to put it and hitchhiked instead. The most useless bandit I’ve ever seen.
2.0 Mediocre
14 Jan 2022
Llegamos a Cancún y no había nadie en la oficina de budget, entonces tuvimos que rentar otro carro en otra empresa y nos fue pésimo con Hertz
2.0 Mediocre
1 Jan 2022
No one was there to rent car. Hotel called guy for 2 hours. Also stayed on hold with Budget for 1:40 and no one picked up
10.0 Excellent
29 Dec 2021
All the people from the check in to check out were all friendly and helpful. The car we rented was in perfect condition. Highly recommend!
4.0 Okay
26 Dec 2021
The extra charges that they add on to what was quoted. Plus they said that they will give a low mileage car but we didn’t get one with low mileage.
10.0 Excellent
13 Nov 2021
Great easy friendly option for our trip in Mexico. Car got us around safely.
From £23/day
Rated no. 3
Europcar
4.0 Okay (153 reviews)
11 locations in Cancún
Europcar
Locations in Cancún
Av. Lopez Portillo
+52 998 188 3778
Av.tankah Esq.av Coba Sm35 Mza1
+52 988 892 5952
Blvd Kukulcan Km 14 5 Lote 40 A
+52 998 881 2000
Blvd Kukulcan Km 20 Zona Hotelera
+52 998 848 7400
Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.
+52 998 885 0483
Blvd. Kukulcan Km13.5,zona Hotelera
+52 998 885 0483
Blvd. Kukulcan, Km 5
+52 998 240 3339
Boulevard Vialidad Paseo Mujeres
+52 998 227 4179
Carretera Cancun - Chetumal Km 22
+52 998 886 0063
Km 12 5 Blvd Kukulcan Lt18
+52 998 891 4200
Punta Sam Carretera Mza 002
+52 998 227 4179
  • 5.0
  • 4.7
  • 3.8
  • 4.0
  • 3.6
Recent reviews
2.0 Mediocre
3 Jul 2022
Rent a car with everything included or required in Cancun Mexico
2.0 Mediocre
1 Jul 2022
Just wow! We prepaid for a car rental, did the research to know to avoid the insurance scams (even took the 30pg credit card coverage printout) and then....they finally agreed but we trying to force a deposit/hold on our credit card , "required in Mexico" of...$12,000USD! Yes, three zeros. We thankfully had a connection to a non scam driver service but there were so many people waiting/trying to find alternatives after cancelling their booked car. No refund, no service, no anything. Just brutal. Also, the locals recommend never renting a car, as the 'police' extortion is escalating (min $100USD payoffs are standard) and the secondary roads are pretty bad.
10.0 Excellent
21 Jun 2022
The service at Europcar Cancun Airport was excellent, they were very attentive and helpful, and the car itself was great . Unfortunately there is no option to purchase insurance ahead of time online, they do not accept personal foreign insurance policies, and insurance is required in Mexico. It is the most expensive insurance I've ever seen anywhere, increasing the week long rental cost from under $100 USD to almost $900 USD! This should be given as a warning when booking online.
2.0 Mediocre
19 Jun 2022
Even though I show them the insurance coverage that I had with my credit card. They still wanted to put a 15000 usd deposit for renting the car if I did not take insurance. What a rip off rhey state that the car cost was 15000 so I need to leave the deposit for that amount which is ridicoulous since that car with 15000 kms on it can not possible worth that. They basically force you to buy a 320 insurance which costed more that the actual rental. Also not the first time I see this guys give you the vehicle with no gas when you pick up. Its so annoying and frustarting to gave paid 300 on a "insurance" that my credit card clearly offer.
2.0 Mediocre
5 Jun 2022
They wanted to overcharge me as a “hold” It was for an ammount that i didnt have, it was a really bad experience
2.0 Mediocre
3 Jun 2022
The worst experience I ever had with a rental agency. They hide charges from you until you reach the location and increase the price by 4 times and also threaten you by saying that we have to hold the deposit of the car value around $15,000 usd. Initially provided a manual car and when I showed my reservation, was provided a automatic car which was so old that had around 90,000 miles on it and scratches all over including the rims. The car did not even had automatic lock/unlock. Had to use the key every time to open the door. The representative Sanchez Villela Pinto Kenneth Alejandro was so gullible and rude. There were cars lying through out the parking lot but he was not willing to exchange the car with all the issues. One of the customers left the place denying the rental because of his behavior. He was scrolling through facebook all the time talking to us and was trying to cover the kiosk screen to hide the options from us. Never ever going to the rental agency again and would suggest to stay away from it.
2.0 Mediocre
9 May 2022
The worst company to deal with. Not only did the double charge me, but almost a week after I have dropped off the car, I still don’t have my deposit or the amount they double charged me back. Emails are never replied, during calls they tell me to email. Do not recommend going with this company.
2.0 Mediocre
6 May 2022
This was an awful experience that resulted in an additional $700 purchase on site for insurance which, we already had. They tried to argue with us at drop off that the photo we’d taken of the gas tank reading as near empty was photoshopped. This is after someone at pickup had put the note on our file stating they confirmed the tank was near empty. The fact that they require $10,000 USD to be charged (not just a credit card hold but, they actually charge $10,000 and then they will refund you “later”) without any physical contract to leave with OR any review of the vehicle prior to pick up.
2.0 Mediocre
30 Apr 2022
We cancel the rent because at Europcar airport Cancún They try to scam us arguing we have to pay $60 dlls/day in assurance and $4000 dlls deposit to have the car. I check the prices in internet and it’s was $33dlls/day and $200 deposit. I ask to the lady way à so big difference and she say is because you take the car true a discount site. I say a want the normal price and she say no if I want the car I hade to pay to big price I cancel and left They ruins my first day of vacation. Now I will love to have my money back. But it’s seem is going to be difficult
4.0 Okay
28 Apr 2022
The car was horrible (dirty and the key was broken and taped together). They made me purchase insurance even after showing proof of my own insurance that covered me in rental cars.
From £65/day
Rated no. 4
Economy Rent a Car
3.7 Mediocre (88 reviews)
3 locations in Cancún
Economy Rent a Car
Locations in Cancún
Av. Tulum SM 05 Mza 01 lte 13 local 02
+52 998 253 6112
Blvd. Kukulcan Km 11.5
+52 998 253 6112
Calle acceso a las bodegas Sm 301 mz 30 lote 30
+52 998 253 6112
  • 4.5
  • 4.3
  • 3.6
  • 3.9
  • 3.5
Recent reviews
2.0 Mediocre
10 May 2022
This was by far the worst car renting experience in my lifetime. It took us an hour to find the airport-to-rental shuttle because there was none. Some guy was hiding in shade with a t-shirt for one car company, while we rented from the other, while turns out they were the same company. Once we found him, he called the shuttle, and eventually the shuttle arrived. When we finally got to the rental office, they charged us another $450 USD for "mandatory insurance", and another $900 USD as a "mandatory deposit." They wouldn't release the car to us otherwise. That was on top of $250 that I paid to Kayak. It then took an hour to have them bring us the car. We arrived to Cancun at 2pm, and we were finally able to drive off the lot at 5:30pm. That's two and half hours to rent a car in 90F heat, with two young kids. That's insane. But the best part was the car, and the car was a junker! When you get a small car in US, you get something small but nice. The car we got here was all scratched up, dented, had rubber bits peeling off, had a missing wiper, and no windshield fluid. The biggest problem was the transmission. At slow speeds, or on hills, the transmission simply disengaged! The car would just stop in the middle of the road, and required going back to neutral and back to Drive in order to reactivate. All in all, I'd rent this 0 stars experience. It was awful.
2.0 Mediocre
20 Apr 2022
Hidden fees! Bad customer service
2.0 Mediocre
6 Apr 2022
Total scam! They draw you in with low rates and once you come and pick it up charge you over $609 for collision insurance even if your policy covers! Very dishonest company! Would not recommend to anyone!!
2.0 Mediocre
5 Apr 2022
Fair Warning: Avoid this company! When I showed up, they refused to rent the car to me unless I produced a written copy of my insurance or purchased a $700 insurance policy from them. I had already purchased insurance from an independent company, but there was never any notification that I needed to bring proof in a certified paper document. When I asserted that my Citbank credit card also provided rental car insurance as a backup, they refused that as well. My $200 booking turned into a $900 booking, and I was stuck paying for it because I was now off-airport at their site and had no easy way to get back to the airport to rent something else. This was a scam if ever I saw one.
2.0 Mediocre
31 Mar 2022
This company clearly operates with predatory practices. Located about 5 miles from the airport, we had to wait for an hour for a pick-up. Once there, they required us to accept an over $600 charge for liability insurance, even though we understood that companies there must carry their own insurance and additional is not required. They would not let us rent without it. I strongly urge you to remove this predatory company from your list, Thank you.
2.0 Mediocre
28 Mar 2022
We were hit with a choice between putting a $16,000 deposit on our credit card to waive insurance, or buying insurance that cost much more than the car rental itself. A nasty surprise at the end of a long, tiring travel day. There should be a warning about this at the time of booking! Everything else was fine about the car.
2.0 Mediocre
16 Mar 2022
I bought insurance for the vehicle I rented from the rental company. I accidentally backed into a pole and the car sustained a small dent. The company did not honor the insurance and made me pay out of pocket for the damages. The reason they gave me for not honoring the insurance I purchased is that I didn’t call the company when the accident happened. It is a complete scam and should be investigated. I plan to contact the company and Kayak to try to get my money back. It’s outrageous! Do NOT RENT FROM THIS COMPANY!
2.0 Mediocre
12 Mar 2022
Didn't even end up renting with them because I got to the airport and they were nowhere to be found.
2.0 Mediocre
9 Mar 2022
They do not provide complete information about cost of rental and required documentation needed. The car had many dents and scratches. The "Check Engine" lamp was lighted and I was told just ignore it, Air conditioning system died on my return to the airport.
2.0 Mediocre
9 Mar 2022
You rent a car online and once you are there they want to charge you 5x more for all kinds of excuses. Do not recommend.
From £49/day
Rated no. 5
National
5.6 Okay (38 reviews)
5 locations in Cancún
National
Locations in Cancún
Av Acanceh Local No.2
+52 998 885 3526
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulcan 11.5 Km
+52 998 881 5500 ext. 2055
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulcan Mz51 Punta
+52 998 846 9606
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulkan Km 12.5
+52 998 176 8117
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
International Airport
+52 998 881 8767
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 6.6
  • 6.2
  • 5.4
  • 5.9
  • 5.0
Recent reviews
2.0 Mediocre
27 Mar 2022
They sold the car before we got there, so the reservation was pointless. The customs took 1.5 hours which they claimed caused them to believe we didn't want the car. We had to walk the line and pay twice as much for a car.
6.0 Good
3 Jan 2022
Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.
3.9 Mediocre
14 Aug 2021
price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.
1.9 Poor
8 Aug 2021
They cancelled 2 days before i was to arrive..... thus making my new reservation a lot more money (last minute).
2.0 Mediocre
27 Jun 2021
Cons: I need to speak with an Spanish agent..
10.0 Excellent
18 Jun 2021
Pros: Friendly staff, we had issues with our credit card and they were so patient, gave us water, even gave is a ride to me and my son to get some tacos! The information and communication was great, I would recommend this company at Cancuns airport for sure.
2.0 Mediocre
6 Jun 2021
Pros: Nothing. Never got to rent the car.
Cons: No one at the airport was able to help us get to national. Ended up talking to a Hertz representative and get a better price.
8.0 Excellent
1 Jun 2021
Pros: Staff service was great. Rental and dropoff was easy.
Cons: Cars are a little worn out and need some cleaning.
4.0 Okay
31 May 2021
Pros: The staff was amazing. It was very easy to pick up and drop off
Cons: I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.
2.0 Mediocre
1 Jan 2018
Horrible experience
Cons: Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.
From £38/day
Rated no. 6
Enterprise
5.4 Okay (36 reviews)
5 locations in Cancún
Enterprise
Locations in Cancún
Av Acanceh Local No 2
+52 998 885 3526
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulcan 11.5 Km
+52 998 881 5500 ext. 2055
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulcan Mz 51 Punta
+52 998 846 9606
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulkan Km 12.5
+52 998 176 8117
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
International Airport
+52 998 881 8767
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 6.0
  • 5.6
  • 5.1
  • 5.3
  • 5.1
Recent reviews
7.6 Good
15 Jul 2018
Decent
Pros: Fast service, helpful attendants. Clean car, ran well.
Cons: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
2.0 Mediocre
23 Mar 2018
Worst rental experience ever...
Pros: Nothing
Cons: The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.
10.0 Excellent
3 Jan 2018
Azgad is the best!!!!
Pros: Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!
8.0 Excellent
7 Nov 2017
One way or another you're going to end up paying the rate they want
Pros: Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.
Cons: I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.
10.0 Excellent
22 Jul 2017
Pros: I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.
Cons: Everything was great - not a single issue!
6.4 Good
31 May 2017
You do NOT get E Plus points from the Cancun location -
Pros: Very nice staff. Efficient given the extensive paper documents and countless signatures.
Cons: Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.
3.6 Mediocre
16 May 2017
NOT LOCATED BY THE AIRPORT, SURPRISE YOU WITH "REQUIRED" INSURANCE
Pros: Car itself was clean and functional.
Cons: - I selected this location because it was in the airport. It is not. It is a 15 minute bus ride away. There is a shuttle, but I only found out about the shuttle at the airport, because I couldn't find their office, and it helped that I speak Spanish fluently. - When you make the reservation on the website, there is nothing stating that you have to buy their insurance. Yet when I got there they gave me no option. They say my credit card doesn't cover it. Had I known, I could have been prepared to show the necessary insurance policy to show my coverage. The insurance was 3 times more than the actual rental rate. - Not at all what I thought I was getting in terms of price, convenience or location. Kayak you need to take responsibility and update your site as it currently has incorrect and inaccurate information, which I depended on when making my reservation.
2.0 Mediocre
28 Apr 2017
Not organized at all
Cons: Office was closed when I arrived at 11pm Nobody called me. Nobody mat me at the airport nobody notified me. I called company and they were closed already. I end up to rent fromHertz with 100$ more price.
4.4 Okay
10 Apr 2017
Cons: Falsely advertised at $2 per day. I was forced to buy 22$ per day insurance. Then gas tank would not fill meter past 1/2. Scam to get you to put more money in tank.
9.6 Excellent
12 Mar 2017
Best car rental experience I've had in mexico
Pros: Friendly shuttle driver and super friendly rental agent. You just have to get over the fact that any time you rent in Mexico, you are required to buy liability coverage, which always feels like highway robbery. This is true with every rental company. If you can't get over this, then you should not rent in Mexico.
Rated no. 7
Dollar
4.6 Okay (55 reviews)
7 locations in Cancún
Dollar
Locations in Cancún
Av Leyes De Reforma
+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Av.xcaret Lt2 Mz2 Smz 21
+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Avenue Yaxchilan#27
+52 800 365 1111
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulkan Km 12
+52 800 365 1111
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulkan Mza 43 Lote 40
+52 998 881 3600
Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00
Blvd.kukulcan Km 8.5 Zona
+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Carretera Cancun-Chetumal Km 22
+52 800 365 1111
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 5.8
  • 5.0
  • 4.3
  • 4.4
  • 4.2
Recent reviews
2.0 Mediocre
22 Mar 2022
It felt like they scammed me with a rental that went from $124CAD to $376. I only included liability insurance and 2 carseats for 2 days what I was quoted ahead of time by Dollar, $238 plus $60 total for the seats. But they don't tell you on the website that there is a 29.5% fees added to that(I assumed maybe 10%), the car seats were out of date, and we never got the car we wanted. We got a beat up Suzuki instead of a Jeep. The problem is after a long flight with 2 small kids and a 2 hr line up at the rental, you'll sign anything to get going.
2.0 Mediocre
13 Jan 2022
The price shown when I made the reservation wasn't the one I had once I got there. They charged me a "mandatory" insurance although I already had one with my credit card. It doubled the original price. I won't come back anymore, really poor experience. Also, it was impossible to find the counter, there was no one there at first. Hopefully a lady helped me and said that Hertz and Dollar are basically the same.
2.0 Mediocre
9 Jan 2022
Price quotes was3x due to full coverage law
5.9 Okay
5 Oct 2021
Honestly, I didn't know renting an SUV would cost about 1200 upfront 400 would come back to me but I didn't account for that cost so we went with the full-size car for 500 with 150 coming back all this to say read your rental agreement it doesn't say anything about insurance which feels like a rip-off but you must have it so when your planning just account for this charge to be $90/$75/$55
1.9 Poor
18 Aug 2021
Be careful with renting from Dollar/Hertz, they tried to charge me for unnecessary fees, taxes and insurance, the price doubled from the reserved agreed up amount. At that point it was cheaper to get taxis so we walked away.
2.0 Mediocre
10 May 2021
Cons: I got different car than I requested. It was twice the price as it has been told on the internet. Never again!
3.2 Mediocre
19 Mar 2020
Cons: Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak
2.0 Mediocre
6 Jan 2020
Pros: Nothing, bad service. They tell lies and do not comply with reservations and prices
Cons: first of all they should comply with what they offer
2.0 Mediocre
5 Jan 2019
Terrible gave my car away
Cons: Avoid!!!
5.6 Okay
27 Dec 2018
Holy Insurance Batman!
Pros: Dollar rental was a good value. I liked having unlimited miles for our roadtrip.
Cons: I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.
Rated no. 8
Thrifty
5.3 Okay (43 reviews)
8 locations in Cancún
Thrifty
Locations in Cancún
Av.xcaret Lt2 Mz2 Smz 21
+52 800 021 2277
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Avenue Yaxchilan#27
+52 800 365 1111
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulcan Km 11.5
+52 998 881 7300
Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00
Blvd Kukulkan Km 12
+52 800 021 2277
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulkan Mza 51 Lt7
+52 998 848 7000
Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00
Carr, Cancun Chetumal Km 22
+52 800 365 1111
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Presidente Intercontinental Hotel
+52 800 021 2277
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Westin Regina Hotel
+52 998 885 0086
Monday08:00 - 13:00
15:00 - 21:30
Tuesday08:00 - 13:00
15:00 - 21:30
Wednesday08:00 - 13:00
15:00 - 21:30
Thursday08:00 - 13:00
15:00 - 21:30
Friday08:00 - 13:00
15:00 - 21:30
Saturday08:00 - 13:00
15:00 - 21:30
Sunday08:00 - 13:00
15:00 - 21:30
  • 6.4
  • 5.5
  • 5.0
  • 4.5
  • 4.9
Recent reviews
3.6 Mediocre
19 May 2019
Cons: Flexibility , knowledge, I felt that they were giving me a favor for me being there.
5.2 Okay
23 Aug 2018
Be ware
Pros: Car was clean and reliable. I had no issues with the car whatsoever.
Cons: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
2.0 Mediocre
7 Apr 2018
Weren’t able to rent a car!
Pros: Nothing
Cons: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
9.2 Excellent
5 Mar 2018
Pros: Pick up and drop off take ages. It staff were accommodating and vehicle was great
2.0 Mediocre
31 Mar 2017
Fraudulent price scams
Cons: I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.
10.0 Excellent
27 Mar 2017
Simple and easy
Pros: They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.
6.0 Good
25 Mar 2017
Cons: Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhere
4.8 Okay
19 Mar 2017
Pros: Quality of the cars
Cons: Time for waiting to be attended at the pickup/returns area. The price structure for the insurance where you have to leave 2000 on deposit on the car
2.0 Mediocre
17 Mar 2017
You need to read the fine print.
Pros: The price if it would have been the price I expected.
Cons: Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.
2.0 Mediocre
11 Mar 2017
Lie
Pros: Nothing
Cons: Lie, prices not as described
Rated no. 9
Payless
4.1 Okay (32 reviews)
8 locations in Cancún
Payless
Locations in Cancún
Av Yaxchilan #160 Colonia Cntr
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 16:00
Av. Sayil Mza 1 Lt 1-7 4a
+52 998 848 0000
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
Blvd Kukulcan Km 15.6 Local 8
+52 998 840 6965
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Blvd Kukulcan Km 8.5
+52 998 891 5565
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
Blvd Kukulcan Lt 9 Km 9
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Blvd Kukulkan Km17 Mza53
+52 998 884 4549
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Carratera Cancun Chetumal Km22
+52 998 886 0252
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Paseo Kukulcan Km 10.5
+52 998 246 1350
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 5.1
  • 4.1
  • 3.5
  • 4.3
  • 3.6
Recent reviews
2.0 Mediocre
3 Jan 2020
Pros: Nothing, everything was a lie
Cons: Saying the true
2.0 Mediocre
15 Jul 2019
Hidden charges and no pick up
Pros: Nothing
Cons: Our shuttle was over an hour late. When we finally got to the car rental agency they tried to demand huge fees for extra insurance and taxes that made the rental extremely higher than other agencies. We ended up renting from another company all together and cancelling our reservation and additional purchased insurance because the customer service was so terrible.
2.8 Mediocre
22 May 2019
Pros: Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?
Cons: Everything, nothing was good and we walked to the nearest Enterprise
2.0 Mediocre
28 Jan 2019
Cons: No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.
4.4 Okay
8 Jan 2019
Cons: They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\
3.6 Mediocre
11 Nov 2018
DO NOT GET THE PRICELINE/KAYAK INSURANCE!
Cons: The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.
8.0 Excellent
21 Mar 2018
Mexico Payless Rental
Pros: Friendliness of staff, new and clean car
Cons: No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.
2.0 Mediocre
3 Jan 2018
payless sucks
Pros: they cancelled the reservation at the last minute.
4.0 Okay
29 Dec 2017
Pros: It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.
Cons: Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
3.6 Mediocre
8 Apr 2017
Schmeservation
Pros: It had 4 wheels.
Cons: We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.
From £22/day
Rated no. 10
Hertz
3.9 Mediocre (32 reviews)
11 locations in Cancún
Hertz
Locations in Cancún
Av Leyes De Reforma
+52 800 709 5000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Av.xcaret Lt2 Mz2 Smz 21
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Avenue Yaxchilan#27
+52 800 709 5000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Blvd Costa Mujeres
+52 800 709 5000
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
Blvd Kukulcan Km 12.5
+52 999 911 8040
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulcan Km 3.5
+52 800 409 5000
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulkan Km 12
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd.kukulcan Km 8.5 Zona
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Carretera Federal 307
+52 800 709 5000
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
Intl Airport Of Cancun
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Plaza Flamingo Local 122
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 4.8
  • 4.3
  • 3.5
  • 3.8
  • 3.5
Recent reviews
8.0 Excellent
28 Jun 2022
The guy that rented the car was the super cool. He was fast and friendly. The new facility is great!
2.0 Mediocre
1 Feb 2022
Paid $618.85 ahead of time to reserve my small sedan from Cancun Airport. When I arrived at pickup I waited for over an hour to be helped. After I got the car I was told by the Hertz Agent that I needed to purchase car insurance which cost $879.33 alone. How does insurance cost more than the car itself, and how do you not disclose the true cost when booking? My initial booking of $618.85 ended up costing me $1,498.18 for 6 days of use. Absurd.
2.0 Mediocre
24 Nov 2021
Hertz over booked and there was no car for me. I left without a rental and had to change my travel plans.
10.0 Excellent
2 Jul 2021
Cons: Gas tank wasn’t full. Car was banged up so we had to make sure to take a lot of pictures and hope they didn’t try and sneak one pass us and charge us.
2.0 Mediocre
2 Jan 2021
Pros: Nothing because they just tell you that it's just a confirmation and not a booking. So since they had no car available, we couldnt hold on to our schedule. Plus, the staff was very unfriendly, in this high season, but i'm sure he would be begging us to rent a car in the low season!
Cons: Have the option of pre-paying to secure a rental, and not just a "confirmation" that has no value to them.
2.0 Mediocre
31 Dec 2020
Cons: They had no cars! Said they could get me one for $800 PERDAY!
6.0 Good
16 Mar 2020
Cons: Wait time at pick up location excessively long
2.0 Mediocre
1 Jan 2020
Cons: Received a text saying that my car was ready, when I got there not only was it not ready but it was not even there. they wanted more than double for any car they had left. Walked out cursing. Do not trust these scam artists.
2.0 Mediocre
28 Dec 2019
Pros: Nothing! No car was available even though had confirmation.
Cons: Hmmm... A car
2.0 Mediocre
8 Jan 2019
Cons: When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.
Rated no. 11
Ace
3.3 Mediocre (36 reviews)
1 location in Cancún
Ace
Locations in Cancún
Carretera Cancun Chetumal Km22
+52 33 4624 2114
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.3
  • 3.9
  • 3.1
  • 3.3
  • 3.0
Recent reviews
2.0 Mediocre
15 Feb 2022
Arrived and my reservation had been cancelled. No other cars available. Never again.
2.0 Mediocre
14 Feb 2022
When we checked in to pick up our car, they never told us they did not have a full size car available for us. Instead of upgrading us or informing us, we waited for about 30 minutes for our car to show up then told us after we asked about it that they didn’t have it. They still didn’t upgrade us at this point. Eventually a full size car pulled in, still wet from being washed and only a half tank of gas. The insurance also doubles the rental price.
6.0 Good
8 Feb 2022
I booked a car online for $130 then got hit with another $100 for insurance. They should have included the insurance in the online booking price since it is mandatory.
2.0 Mediocre
7 Jan 2022
Hi, Haven’t a car at the airport. The price has more than doubled, it was a joke. We took a taxi and we pass by the agency of our hotel to rent a car for our journey. I sent email about my angriness and for the cancellation but haven t received any follow up, so client service was not good. If any payment is requested I will block it. thanks Kr Mathieu
2.0 Mediocre
3 Jan 2022
Made a reservation 30dec morning for $286 from 30dec to 2jan for a budget car. When I came they increase my price to ~$500 + 800$ deposit. I tried to send a message to company - no results, just lost 2 hours of my short vacations. ACE works thru MEX rental company in Cancun airport. Never ever will book with them again. Go out and find a car from small local car rental office for $350 for 4 days.
2.0 Mediocre
26 Dec 2021
They charge you more money at the counter so you end up paying more than great reputable companies with much better cars. Terrible service. Stayed in Line for pick up for an hour. I will never use this company again!
2.0 Mediocre
23 Dec 2021
Charging people for false accusations is disgusting and this car company should be fined.... terrible terrible terrible. Never again am I ever renting from here......!!!
2.0 Mediocre
10 Dec 2021
they tried to charge me twice the money I booked for. As I didn't accept I left without a car.
2.0 Mediocre
13 Nov 2021
Ace as far as I could see didn’t exist. No rep at airport. No answer on phone number given. Got Harassed by everyone outside cancun airport. Quite a scary experience. Complete con. Had to use a different company 0/10
2.0 Mediocre
9 Nov 2021
If you do not prepay your reservation, it will not be held. Don't expect anything to be available when you show up.
Rated no. 12
Fox
FOX
3.2 Mediocre (37 reviews)
2 locations in Cancún
Fox
Locations in Cancún
Av. Tankah Esq. Av. Coba, Sm 35, Mz. 1
+52 323 593 7486
Blvd. Kukulcan Km 13.5, Zona Hotelera
+52 323 593 7486
  • 4.1
  • 3.8
  • 3.2
  • 3.5
  • 3.3
Recent reviews
2.0 Mediocre
12 Apr 2022
The $120 price was a lie. They try to say you need Mexican insurance which the lowest was $375 with $1000 hood on your card. And that your credit card insurance can’t be used. I was there for 3hrs then I left and went back to the airport. I got help from an enterprise representative that was just walking around. Never again will I be using this service.
2.0 Mediocre
22 Mar 2022
wanted a $12k hold on credit card. didn’t go with them
2.0 Mediocre
21 Mar 2022
They tell you one price online and then when you go to pick up the car, they try to scam you for four times the quoted price. They claim quoted price doesn’t include insurance. If you offer to use your own insurance thru your credit card they ask you for a deposit in the full value of the car. It’s all just a rip off. Just be straight forward FoX!
2.0 Mediocre
8 Mar 2022
I feel robbed because the price changed for 72 dollars online to 179$ ate the station Scam scam scam
2.0 Mediocre
4 Mar 2022
When I got to the airport they didn’t have a car for me I didn’t pay the full amount of the rental agreement but I could make a new reservation but with the new rates which was 3 times the original price
10.0 Excellent
3 Mar 2022
We were desperately searching for a rental car last-minute in Cancun, as our previous rental car company cancelled our reservation and couldn’t give us a car after our flight was delayed by 9 hours. Stumbled upon Fox/Europcar and had a wonderful experience. Luis spoke perfect English and was super patient, helpful, thorough, friendly and kind, and had a car available for us almost immediately. Although we paid more than we originally planned after factoring in insurance, working with Luis and Fox/Europcar was worth it.
2.0 Mediocre
3 Mar 2022
The company shouldn’t be in business, they are in the wrong business they are scammers
2.0 Mediocre
2 Mar 2022
Beware additional fees at car rental locations
2.0 Mediocre
27 Feb 2022
They cancelled the reservation the night before. Then they wanted 700.00 more foe a different car. This really screwed me over.
2.0 Mediocre
25 Feb 2022
They are scammers! Stay off that company. They try to trick customers to pay $$$$ of money. After negotiating i achieved to get a fair price wich was 25% of the price they wanted at first time! I saw how other customers did not have that knowledge and payed way to much. The employees are careless and teached to pull money out of customers pockets. On return I was missing about 3 Liters of gasoline in the tank to be half full (as I picked up) and they charged me a full tank! (35 USD) I refused to pay and wanted to fill up the missing 3Liters myself at the gas station which was 30meters away right next to the return place. But they would not let me because they already closed the contract?!? How is that related? The key and car was still right next to me but he said he will reduce the charge from my deposit even if I go now to fill up the missing gasoline… thats so sad. They ruin tourist vacation and travel experience in mexico although the country itself has so much to offer in nature. Bottom lining I consider them as Criminals, I wish someone could do something to charge them or shut the company down. My money is gone now, so as much more from other tourists.
From £18/day
Rated no. 13
Mas By Mex
MASBYMEX
4.8 Okay (7 reviews)
1 location in Cancún
Mas By Mex
Locations in Cancún
Carretera Cancun Chetumal Km 22. .
+52 33 4170 8243
  • 7.1
  • 6.5
  • 4.8
  • 5.4
  • 5.1
Recent reviews
2.0 Mediocre
28 Mar 2022
I made 2 reservations, and in one of them I DIDNT GET THE CAR. Their argument: my Id and drivers license are from a different country than my credit card. SUCKS BIG TIME. I was literally left on the street. Stop dealing with them.
6.0 Good
25 Mar 2022
The counter at Cancun Airport told us that the pickup shuttle will be there in 6 to 7 minutes. It did not arrive till 45 minutes after! The car was not ready and we had to wait 15 minutes for it.
8.0 Excellent
15 Jan 2022
We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.
From £65/day
Rated no. 14
Avis
4.7 Okay (14 reviews)
9 locations in Cancún
Avis
Locations in Cancún
Aeropuerto Intl Cancun
+52 998 886 0221
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Blvd Kukulcan Km 14
+52 998 848 9400
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Blvd Kukulcan Km 19.5
+52 998 885 1449
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Blvd Kukulcan Km 8.5
+52 998 848 7600
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Blvd Kukulcan Km. 12.4
+52 998 883 1436
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulkan,km 16.5
+52 998 885 1449
Monday07:00 - 15:00
Tuesday07:00 - 15:00
Wednesday07:00 - 15:00
Thursday07:00 - 15:00
Friday07:00 - 15:00
Saturday07:00 - 15:00
Sunday07:00 - 15:00
Carretera Federal Libre 307
+52 998 283 3600
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Lote 1-03, Manzana 12
+52 998 881 5333
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Playa Mujeres Rth 7
+52 998 234 0300
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
  • 6.5
  • 6.1
  • 4.7
  • 4.7
  • 4.9
Recent reviews
2.0 Mediocre
24 Mar 2022
The information on where the rental Car pick up and the cost were incorrect information. We arrived at the pick up site we made the reservation for and there was no Avis site and they called to say that it was only for guests of a particular hotel and that we would have to pay extra to get the car. It cost us more than double the price we signed up for and cost us hours of our time and having to pay extra taxi costs to return the car. Very aggravating experience!
1.9 Poor
6 Aug 2021
I was overcharged for my car rental. AVIS Mexico robbed me
10.0 Excellent
9 Jul 2021
I had heard from people that the process of renting a car, specifically the drop off process could be and have been lengthy processes. However, with my experience with Avis, I was finished and on the shuttle to the terminal in < 15 minutes. Thanks 😊
2.0 Mediocre
1 Jul 2021
Pros: Staff wasted 3 hours of my time and then didn’t honor my reservation unless I paid 3 times the reservation price. They are crooks and their service is horrible.
Cons: They should honor reservations even if they can rent the car for more money to somebody else. They are as dishonest as any company I have encountered and left my family stranded without a car
2.0 Mediocre
22 Jun 2021
Pros: They tried to rip me off
Cons: Not try to rip me off
4.0 Okay
2 Jun 2021
Pros: The car was ready when we got there and we didn’t have to wait long.
Cons: They price ended up doubling when we got there. Instead of paying the rate we were promised on Kayak they had many fees added on like a 20% airport fee that were not expected. The car rental concierge also tried to force me to purchase a $2,500 protection plan, I was arguing that the card on file wouldn’t allow that size of transactions and it wouldn’t work but he insisted. Finally he told me I could get full coverage for the car for 30% of the total price.
2.0 Mediocre
24 Apr 2021
Pros: Good value
Cons: The pick-up process was a nightmare. The staff was aggressively pushing the insurance and was trying to sell us things, which was annoying and prolonged the process.
2.0 Mediocre
18 Mar 2021
Pros: Nothing
Cons: To expensive they trick you with the insurance to force you to do full coverage
6.0 Good
5 Jan 2021
Pros: Staff was friendly, location was convenient
Cons: The car was hard to argue that it was in the same class as what was represented, they do not honor the insurance that I purchased with kayak, and required the entire rental amount, plus 30% to have full coverage, otherwise and coverage under 100% requires very high deposits, up to $5000+ depending on what you rented.
2.8 Mediocre
15 Jan 2017
Pros: I was ripped off, they charged twice what I was quoted for, total scam.
Rated no. 15
E-Z Rent-A-Car
4.2 Okay (15 reviews)
1 location in Cancún
E-Z Rent-A-Car
Locations in Cancún
Cancun International Airport
+52 998 892 7017
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.8
  • 4.6
  • 4.0
  • 3.7
  • 3.8
Recent reviews
3.2 Mediocre
14 Jul 2019
Pros: Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.
2.0 Mediocre
10 May 2019
Cons: Car was old and smelled bad insurance was very expensive
2.0 Mediocre
29 Apr 2019
Cons: They gave me the wrong car that was not even close to what I picked out
2.0 Mediocre
28 Apr 2019
Cons: Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all
2.0 Mediocre
17 Dec 2018
Cons: I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.
3.2 Mediocre
9 Dec 2018
Asked us for a $30k deposit for a used Grand Caravan....LOL. Clowns
Cons: Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.
3.2 Mediocre
7 Dec 2018
Not recommended
Cons: The insurance is obligatory and very expensive, it changes the price of the car completely
6.4 Good
21 Nov 2018
Pros: good price
Cons: I have ordered Chevrolet Tahoe or similar and I got just Jeep Wrangler what is way smaller and I have huge problem to fit all our luggage into car....
6.4 Good
16 Nov 2018
Cons: Had to do a $10,000 deposit for the car because I had my own insurance. That's just too much and maxed out my credit card. This is not 5 minutes from airport like advertised. Consider 15 minutes transportation from airport to pick up location. Car provided was old. Mosquitoes were eating us alive at pick up location. By the way, pick up location is very sketchy.
2.8 Mediocre
6 Nov 2018
Pros: Open 24 x 7
Cons: In Cancún the service is provided by AMERICA car rental. Coordinating the pickup was difficult, we lost about an hour waiting and arranging, the guy on the phone was a little bit rude. After we were brought to the office, we had to wait another hour because they had more customers in the line. They try to force you to take their insurance by putting a deposit of $7000 for a compact car if you want to use your own insurance. I booked a Dodge Avenger and they offered a VM Gol and I was told it was one of the newest cars: it was a lie. The car had scratches everywhere, it was dirty with stains on the roof, broken pieces, seat couldn't be adjusted and had noises while driving.
From £33/day
Rated no. 16
Sixt
4.1 Okay (11 reviews)
1 location in Cancún
Sixt
Locations in Cancún
Carretera Federal 307 Km 17
+52 998 886 2427
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
  • 5.0
  • 4.1
  • 4.1
  • 3.6
  • 4.5
Recent reviews
6.0 Good
2 Jun 2022
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.
10.0 Excellent
1 May 2022
Two days rental for 34 US dollars, medium size car. Efficient contact with the pick up driver and staff. The Sixt base is one km from the airport but it is as it was at the airport. No waiting for the shuttle to the base.
2.0 Mediocre
4 Feb 2022
Location was not possible to find! Had no information on booking confirmation email! Was charged for a car I did not pick up because I could not find the location of the facility! Must not be located within the airport
2.0 Mediocre
29 Dec 2021
Really rude staff we ended up canceling the booking. They were being rude to another family as well and not doing anything to help them out.
2.0 Mediocre
13 Dec 2021
The real price was 3 times more expensive than the price advertised by kayak. Shame on you kayak.
8.0 Excellent
20 Oct 2021
The people were very nice. The car was clean and ran fine during our stay. The agents went over details of the billing and car condition very thoroughly. They spoke both English and Spanish. There were only 2 downsides: (1) The Kayak ad said the pickup would be at the Cancun airport but it wasn't. There was no Sixt booth at the airport either. We managed to find Sixt by asking other companies where to go...and everyone we asked kept trying to sell us their cars instead. It was quite confusing to know where the shuttle would be and to make sure it came for us. (2) The Kayak booking took me through Hotwire and it told me that I was booking a full-size sedan because that is what I filtered my search to. However, when I clicked on confirmation to secure the reservation, Hotwire changed the car to a mid-size vehicle. I did not realize I was getting a smaller vehicle until I got to the Sixt office and they had no full size vehicles for the same price. I blame Hotwire and Kayak for that issue, not Sixt.
1.9 Poor
12 Sep 2021
Nothing they cancelled my reservation for no reason and no notice. Had to go to a different company.
1.9 Poor
10 Jul 2021
I made the reservation and received a confirmation email. When I showed up to get the car, they told me my reservation was cancelled because it was missing the phone number, which is BS. They had no others cars to rent. I had to scramble to find a car from some company no one ever heard of, subjecting me to god knows what kind of scams.
2.0 Mediocre
8 Jan 2017
Awful!!
Cons: Arrived in Cancun with my pre-paid reservation in hand ... and the Sixt manager told me they would not be able to honor my reservation ... no cars. completely stranded my family at Cancun airport! Never rent from Sixt.
From £18/day
Rated no. 17
MEXRENTACAR
MEXRENTACAR
3.9 Mediocre (8 reviews)
1 location in Cancún
MEXRENTACAR
Locations in Cancún
Aeropuerto Intl. de Cancún
+52 334 170 8243
  • 5.4
  • 5.4
  • 3.9
  • 3.4
  • 4.2
Recent reviews
8.0 Excellent
20 Nov 2021
Red to videotape inside and outside of the car before leaving the lot. The agent claimed that one of the four floor carpets was missing, but then she went back into their notes and saw that it was already missing. I feel that if I didn’t insist that I didn’t lose a floor mat they would have charged me. Other than this issue, the overall experience was very good.
2.0 Mediocre
25 Oct 2021
I booked the rental car for $15 per day for 5 days and ended up paying almost $300 due to insurance. You guys advertise it like it's going to be cheap but when I got there, I had no choice but to pay it and rent it out because i had no other options. Ended up waiting there for an hour to get the car out. Wasted so much time and money.
1.9 Poor
7 Sep 2021
I selected this rental car company due to the fact that is stated it was at the terminal. It’s not. They still shuttle you over to another location near the airport. All that takes way more time and you have to wait in line with other people that were shuttled before you. Then the high pressure sales- everyone ended up paying double the reservation. They tell you that you have to legally get their insurance and of course it cost more then the rental. When I tried to cancel they told me since I booked through a third party they needed a had a 24 hour cancellation policy so I would loose the money in reserved with.
1.9 Poor
21 Aug 2021
They will try to extort you for more money at the counter for insurance using a hand written note. And make wild claims and get you to sign a bunch of forms and force you to put down a 2500 dollar deposit if you refuse to pay for their insurance. It’s a third rate rental car company. Never again
1.9 Poor
27 Jul 2021
The gentleman at reception that handled our reservation was very unprofessional and rude. Kayak needs to better explain the extortion plan to bully customers into paying for the insurance coverage. We ended up paying double because of the insane insurance cost. Even though our credit card provides this coverage they made it impossible for us to use, and instead extorted a large fee from us. We ended waiting over 1 hour to receive our vehicle. The experience was the worst we've ever had anywhere in the WORLD! Will never use kayak or Mexrent ever again to rent a vehicle.
From £30/day
Rated no. 18
Firefly
FIREFLY
2.2 Mediocre (7 reviews)
2 locations in Cancún
Firefly
Locations in Cancún
Blvd Kukulcan Km 8.5
0180 0709 5010
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Carre. Cancun-chetumal, Km 22
0180 0709 5000
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 4.5
  • 4.2
  • 2.0
  • 2.8
  • 2.2
Recent reviews
2.0 Mediocre
15 Jan 2022
Told us that the car was “unfortunately” not available. Could rent a new one for $5000 instead of $500. Bad service
2.0 Mediocre
6 Nov 2021
It is a bait and switch. When we got to the rental kiosk, they wanted to charge us %50 more than the price for which we reserved the car. The car itself was not in great shape.
2.0 Mediocre
31 Mar 2021
Cons: Final price was nothing like the offer. I feel ripped off
2.0 Mediocre
24 Mar 2021
Pros: Drop off was convenient and staff did a good job
Cons: They said my car wasn’t available at pickup, and doubled my price that I prepaid for
2.0 Mediocre
3 Jan 2020
Cons: Overbooked. Never had the car. Deflected any responsibility.
2.0 Mediocre
19 Feb 2017
They decide 2 hours before our arrival to cancel o
Cons: The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car. This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam
4.0 Okay
4 Jan 2017
The cheat you on the exchange rate
Pros: When I arrived, I was told I had to purchase their insurance, and that the insurance through the website was no good in Mexico. The rate for the rental car was $150.00, but with insurance and taxes it came $524.00! That's huge jump in price, but when I returned home, the total bill on my credit card was $604.00 because Firefly when they quoted me the bill, they did so at an exchange rate that was not real, it was actually more. I would not rent here ever again!
From £18/day
Rated no. 19
keddy by Europcar
KEDDY
2.7 Mediocre (16 reviews)
8 locations in Cancún
keddy by Europcar
Locations in Cancún
Av. López Portillo, Mza. 7 Lt. 5
Av.Tankah Esq.Av Coba Sm35 Mza1- Lote 3 Col.Centro
Blvd. Kukulcan Km 13.5, Zona Hotelera
Carretera Cancun - Chetumal Km 22- Col.Aeropuerto Internacional
Carretera Cancun - Tulum Km 45- Riviera Maya,Solidaridad
Km 12.5, Blvd Kukulcan Lt18
+52 998 891 4200
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday07:30 - 17:00
Sunday07:30 - 17:00
Punta Sam, Carrertera
Super Manzana 0 Zona Hotelera Manza- Na 9 Lotte10 Hacienda Estefania
  • 3.6
  • 3.3
  • 2.7
  • 2.5
  • 2.3
Recent reviews
2.0 Mediocre
10 Feb 2022
horrendous. scam company
2.0 Mediocre
15 Jan 2022
I do not recommend Keddy in Cancun due to a terrible experience I had in January of 2022. They refused to accept my insurance and attempted to insist I buy insurance from them at a highly inflated rate. I ended up losing my pre-payment for my rental vehicle. Overall it was a frustrating and seemingly predatory experience. If you rent from this organization, either pre-pay for insurance or ensure you have a letter that details your Credit Card Auto Rental Collision Damage Waiver benefit and documentation on how it complies with the Mexican CNSF (Comisión Nacional de Seguros y Fianzas) regulations. Even with all of that, I suspect Keddy will invent some other "required" documentation that you don't have to force you to buy their inflated insurance coverage. Beware.
2.0 Mediocre
8 Dec 2021
From the beginning to the end the renting experience was extremely disappointing. First the waiting time was excessive and the location is crowded and lacks staffing. The price that was advertised was way off from the actual price and it was impossible to lower since they forced us to pay for insurance which in the past I have been able to avoid using the coverage provided from my credit card. We have to wait about an hour and a half to get our car and nobody came to do an inspection and when we returned the car they wanted to charge us extra for gas but luckily I had taken pictures of the gas level when I first got it. I believe keddy-FOX is running things very poorly and I would recommend that if you are going to use this company it would be wise to read through their entire renting process before doing it, cause there were a lot of stressed customers at that counter myself included.
2.0 Mediocre
24 Nov 2021
This company are thieves, straight up. The rental fee was incredibly low, but they screw you on insurance, and if you haven't been diligent in taking pictures/videos they try to screw you on the return too. I get free rental insurance through my credit card. To use this though and waive Keddy's insurance I had to put down a deposit of 9000USD. When I said yes to this, they said I also needed a signed letter from my bank in Canada confirming they would cover the full value of the car. When I couldn't produce this (as we were in Mexico at the time) they said I had to pay for their insurance. When we brought the car back, they tried to charge us for fuel and for damage. The only reason they couldn't is because we had pictures of the fuel gauge and videos of the damage from when we picked it up. Also, to print a piece of paper, as in if you want a paper copy of your contract, its 11USD
2.0 Mediocre
22 Nov 2021
Waited for over an hour to be Ickes up at Eurocar, never told Fox was the name not Kety. Get to actual rental site an there were 34 people waiting for cars with one person working. I gave up after waiting another 3 hours and walked back to Eurocar where I actually rented a vehicle. Absolutely the worst experience of my entire life and people should avoid like the plague. 2 parties were refused rental due to refusing additional insurance
2.0 Mediocre
14 Nov 2021
It was a terrible experience they ripped us off for extra insurance and tried to charge us 100 dollars for water that dropped from a water bottle off the seat! It’s a total scam do not rent a car here it’s not worth it!
2.0 Mediocre
7 Jun 2021
Cons: Hello, I’m writing to let you know that we had a horrible experience with the rental service in Mexico (Cancún International Airport). We have paid for the car in full, however the day we arrived to get our car, the employees of Keddy were pressuring us to purchase their car insurance for 600 USD (which was not mandatory) in addition to 8500 USD deposit to rent the car we’ve already paid for. This was not listed anywhere in the contract. We were forced to leave the place and go back to the airport to rent another car with another company. I’m writing to let you know that Keddy is scamming people. Everyone else who was with us that day trying to get their rented car, was also pressured into paying much more and supplying a deposit. Many people were furious and just like us, they had to leave and find something else. It was a horrible experience for us and we really urge to remove them from your service. They are nasty scammers. I would also suggest to look into the reviews, because we are sure those were created by robots and not real people. Thank you, Kristina
6.0 Good
29 May 2021
Pros: Car worked.
Cons: They insisted I pay $190 for “insurance” before they would give me the car! No cruise control. Very basic car.
4.0 Okay
10 May 2021
Pros: Not much
Cons: Was ripped off. Price doubled at pick up. Had two choices, pay their extortion fee or be stuck at the airport with no car
2.0 Mediocre
25 Apr 2021
Pros: Nothing. Very dishonest. The insurance I bough through the website I was directed through Kayak ended up not being accepted. They didn't provide a phone to call.
Cons: Everything.
Rated no. 20
NU Car
NUCAR
1.9 Poor (2 reviews)
2 locations in Cancún
NU Car
Locations in Cancún
Av. Tulum SM 05, Mza 01, Lte 13, Location 2
+52 998 253 6121
Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00
Parque Logistico SMZA 301. LT 8. MZA 8 BODEGA 33-A
+52 998 886 3145
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 1.9
  • 1.9
  • 1.9
  • 1.9
  • 1.9
Recent reviews
2.0 Mediocre
27 Mar 2022
I could not contact with them and did not find any office to get the car.
1.9 Poor
16 Jul 2021
Do not use!!!
Sunnycars
SUNNYCARS
14 locations in Cancún
Sunnycars
Locations in Cancún
Av. Lopez Portillo
Av. Tankah Esq. Av. Coba SM35 MZA1
Av. Xcaret Lote 2 Col. Centro
Blvd Kukulcan KM 13 Local 33-A
Blvd Kukulcan km 8.5
Blvd. Kukulcan KM 12.5
Blvd. Kukulkan KM 13,5
Blvd. Kukulkan/Zona Htelera km 9,5
Blvd.Kukulcan, Km 14.5
Carretera Cancun - Chetumal KM 22
Carretera a Punta Sam km 5.2
International arrivals & charter arrivals
Lot 4 / Zona Aeroporto
Punta Sam Carretera MZA 002
From £19/day
Adocar Rental
ADOCAR
6 locations in Cancún
Adocar Rental
Locations in Cancún
Av. Uxmal Sm 23 Mz 1, Entre Calle Laurel, Centro, Cancún, Q.R.
+52 998 253 6113
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
Avenida Uxmal Interior Hotel Plaza Caribe, Entre Avenida Tulum lote 19
+52 998 849 4233
Avenida Uxmal sm 23 L19 y 24, Hotel Plaza Caribe, Cancun
+52 998 886 2465
Blvd Kukulcan km 3.5 Hotel Zone Cancun Qroo, Cancun
Cancun Airport
Cancun Downtown Ave. Uxmal sm 23 mz 21 Antes de calle laure
+52 998 849 4233
From £16/day
America Car Rental
AMERICACARRENTAL
Most popular
4 locations in Cancún
America Car Rental
Locations in Cancún
Av. Tulum SM 05 Mza 01 Lte 13 Local 02
+52 998 886 2025
Blvd. Kukulcan, Km. 11.5 Loc. 101-B
+52 998 883 0160
Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1
+52 998 253 6100
Zona Hotelera Mz 48 Lote 8 Km 9, Cancun Q. Roo
+52 998 217 6396
Deal Mobility Rent a Car
DEALRENTACAR
4 locations in Cancún
Deal Mobility Rent a Car
Locations in Cancún
Aeropuerto Internacional de Cancún, Calle Lanzaderas, a espaldas de la Torre de Control
+52 998 205 4077
Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85
+52 998 880 4848
Av. Tankah Esq. Av. Cobá, sm 35, mz. 1, lote 3, CP 77500 Cancún, Quintana Roo.
+52 998 892 8952
Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.
+52 998 885 0483
From £14/day
GREEN MOTION
4 locations in Cancún
GREEN MOTION
Locations in Cancún
Av. Tulum y Claveles No. 1 MZ.5
+52 998 449 9841
Blvd. Kukulcan Km. 9 Mz. 48 Lt. 8-1
Cancun airport
+52 (998) 889 98 41
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Hotel Four Points Sheraton
City Car Rental
CITYCARRENTAL
3 locations in Cancún
City Car Rental
Locations in Cancún
Av Uxmal
+52 998 980 0766
Bld Kukulkán
+52 998 980 0766
Blv Luis Donaldo Colosio
+52 998 980 0766
From £40/day
FlexWays
FLEXWAYS
3 locations in Cancún
FlexWays
Locations in Cancún
BLVD. LUIS DONALDO COLOSIO MZ. 4 L. 5 LOCAL 461 Zona, Calle Aeropuerto
+54 11 6009 3539
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
Blvd. Kukulcan Km 19. 6, Zona Hotelera
+54 11 6009 3539
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
Cancun-Chetumal Km 22
+54 11 6009 3539
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
Blueway
BLUEWAY
2 locations in Cancún
Blueway
Locations in Cancún
Av. Tulum 231, Sm 20, Mz 9, Lote 43
529988846955
Carretera Cancun-Aeropuerto, Sm 301, Mz 11, L 11 01
529988862950
Priceless
PRICELESS
2 locations in Cancún
Priceless
Locations in Cancún
Carretera Cancun-Aeropuerto
+52 998 849 4233
Plaza Centralia, Blvd. Luis Donaldo Colosio
+52 998 234 6130
Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday09:00 - 23:00
Sunday09:00 - 23:00
Unlimited Car Rental
UNLIMITED
2 locations in Cancún
Unlimited Car Rental
Locations in Cancún
Central de Abastos Local 421-422
+52 998 886 2912
Plaza Mayafair
+52 998 886 2912
ACO Rent A Car
ACO
1 location in Cancún
ACO Rent A Car
Locations in Cancún
Sm201 Centro Logistico APQ
+52 998 849 4233
Arrent Car Rental
ARRENTCARRENTAL
1 location in Cancún
Arrent Car Rental
Locations in Cancún
Carretera Cancun Chetumal
+52 998 886 3077
easyCar
EASYCAR
1 location in Cancún
easyCar
Locations in Cancún
Cancun Airport CUN
+52 998 112 1305
Goldcar Rental SP
GOLDCAR
1 location in Cancún
Goldcar Rental SP
Locations in Cancún
Aeropuerto de Cancún
+52 333 122 4758
Infinity Car Rental
INFINITY
1 location in Cancún
Infinity Car Rental
Locations in Cancún
CRT Cancun Aeropuerto, SM 301 Mza 8 Lte 8 Bodega 33-A
+52 998 886 3145
Pop Car Rental
POPCAR
1 location in Cancún
Pop Car Rental
Locations in Cancún
Boulevard Luis Donaldo Colosio, Cancún, Q.R., Mexico
+52 998 887 3176
Rhodium
RHODIUM
1 location in Cancún
Rhodium
Locations in Cancún
Zona de Arrendadoras EN, Centro de instalaciones Fox, Benito Juárez, Cancun, Q Roo, CP , MEXICO
+52 333 122 4758
Right Cars
RIGHTCARS
1 location in Cancún
Right Cars
Locations in Cancún
Cancun Airport
Routes Car & Truck Rentals
ROUTESCARTRK
1 location in Cancún
Routes Car & Truck Rentals
Locations in Cancún
Carr. Federal 307, Cancun-Tulum, Num 138, Centralia Bussines Center,Local 103.
+52 55 4440 0916
From £6/day
U-Save
USAVE
Cheapest deal
1 location in Cancún
U-Save
Locations in Cancún
Blvd Luis Donaldo Colosio KM 15 Carr.
1031 travellers who hired a car in Cancún gave the car agency they used an average rating of 4.1

Good to know

Most popular agency

MEXRENTACAR

Average price

£68/day

Good deal

£52/day

Top Tips For Hiring an SUV in Cancún

  • 25% of our users found a SUV hire in Cancún for £52 or less
  • Book your SUV hire in Cancún at least 4 weeks before your trip in order to get a below-average price

FAQs About Hiring an SUV in Cancún

How does KAYAK find such low SUV hire prices?

How much does a SUV hire cost in Cancún?

Which car hire companies in Cancún rent SUVs?

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