Overview

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Emporio Hotel & Suites Cancun

Kukulcan Boulevard Km 17.5 L-49, 77500 Cancun, QR, Mexico
+52 998 283 3800

£115+

Overall guest ratings

8.0/10 Good
Based on 1,824 reviews

Review highlights

  • 9.0
  • 7.9
  • 6.3
  • 6.3

Good to know

  • Friendly service
  • Great view

Nearby

    show all

    About

    Located in Avenida Kukulkan, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Maya Cancun Museum and Delfines Beach. El Rey Ruins and La Isla Shopping Mall are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Spa
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,824 reviews
    • 9.0 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.8 "78% enjoyed the restaurants & bars nearby."
      9.4 "Good access to the airport, said 94%."
      7.1 "Easily accessible by car, said 71%."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
    • 6.9 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.6 "Bar is ok."
    • 6.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.2 "52% thought the kitchenette was ok."
      6.7 "67% thought the minibar was ok."
    • 6.3 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      6.4 "64% thought the snacks were adequate."
    • 6.0 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    Based on 948 reviews
    • 9.5 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "Excellent pool."
    • 8.8 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to sightseeing."
      9.3 "Good access to the airport, said 93%."
    • 7.9 "Good breakfast."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
    • 6.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.6 "Average value."
    • 6.4 "Bar is ok."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    Based on 802 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% appreciated the closeness to the beach."
      8.5 "85% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% found the restaurant service to be one of the best."
    • 6.8 "Average value."
    • 6.4 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 6.1 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 4.7 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.8 Good
    Based on 72 reviews
    • 8.6 "Location is great."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.7 "Average value."
    • 6.3 "Average comfort."
    • 5.9 "Rooms are ok."
    • 4.4 "Internet is poor."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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