Overview

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Fiesta Americana Condesa Cancun
Best Room Service

Boulevard Kukulkan Km 16.5. Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 4200

£216+

Overall guest ratings

8.8/10 Excellent
Based on 2,087 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.2
  • 6.2

Good to know

  • Nice building
  • Clean rooms
  • Friendly service

Nearby

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    About

    This all-inclusive resort is on the beach overlooking the Caribbean, 8km (5 mi) from Cancun's restaurant and entertainment district, across the street from AquaWorld Marina.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Tennis
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,087 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "Good access to the airport, said 96%."
      8.6 "86% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      9.3 "93% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.1 "81% said the recreation staff was great."
      9.5 "95% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      8.8 "88% were happy with the room service."
      9.3 "Lovely pool/beach service, according to 93%."
      8.2 "Housekeeping was great, according to 82%."
      7.9 "Management was excellent, said 79%."
      9.0 "Excellent childcare, thought 90%."
    • 9.2 "Excellent breakfast."
    • 8.9 "Food is delicious."
      7.9 "79% loved the menu selection."
      9.5 "95% enjoyed the snacks that were offered."
      8.0 "80% loved the dining experience."
      9.6 "Yummy desserts, said 96%."
      7.6 "76% enjoyed the fish/seafood dishes."
      8.0 "80% enjoyed the side dishes."
      9.7 "97% loved the sushi selection."
      8.3 "83% thought the dining area was clean."
      8.8 "88% loved the pizza."
    • 8.8 "Bar is amazing."
      8.2 "Delicious alcoholic drinks, according to 82%."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% thought beverage prices were a great value."
    • 6.2 "Rooms are ok."
      6.5 "Only 65% found the balcony ok."
    • 4.0 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      3.5 "65% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 730 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.7 "87% were happy with the room service."
    • 9.2 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "Incredible bar."
    • 8.5 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 5.8 "Rooms are ok."
    • 4.2 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 1,356 reviews
    • 9.4 "Excellent breakfast."
    • 9.4 "Terrific location."
      8.9 "89% liked the proximity to shopping."
      9.5 "Good access to the airport, said 95%."
      10.0 "100% appreciated the closeness to the beach."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% found the restaurant service to be one of the best."
      8.3 "83% said the recreation staff was great."
      9.5 "95% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.8 "Bar is amazing."
      8.3 "Delicious alcoholic drinks, according to 83%."
    • 8.6 "Food is delicious."
      8.0 "80% loved the menu selection."
      8.3 "83% loved the dining experience."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.0 "60% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      3.7 "For 63%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      0.1 "99% criticized the small bathroom."
    • 4.1 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
      3.6 "64% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
    • 2.8 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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