Overview

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Fiesta Americana Condesa Cancun
Best Room Service

Boulevard Kukulkan Km 16.5. Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 4200

£219+

Overall guest ratings

8.9/10 Excellent
Based on 2,161 reviews

Review highlights

  • 9.3
  • 9.3
  • 8.9
  • 4.1

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    This all-inclusive resort is on the beach overlooking the Caribbean, 8km (5 mi) from Cancun's restaurant and entertainment district, across the street from AquaWorld Marina.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Tennis
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 2,161 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.6 "96% found the restaurant service to be one of the best."
      7.0 "70% said the reception staff was great."
      8.2 "82% were happy with the room service."
      9.1 "Lovely bar service, according to 91%."
      9.0 "Lovely pool/beach service, according to 90%."
      8.3 "Management was excellent, said 83%."
      8.8 "Excellent childcare, thought 88%."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "Good access to the airport, said 97%."
      9.3 "93% liked the proximity to sightseeing."
      8.5 "Easily accessible by car, said 85%."
    • 8.9 "Food is delicious."
      8.0 "80% loved the menu selection."
      7.7 "77% loved the dining experience."
      9.8 "98% enjoyed the snacks that were offered."
      9.6 "Yummy desserts, said 96%."
      8.7 "87% enjoyed the fish/seafood dishes."
      9.3 "93% loved the sushi selection."
      8.3 "83% enjoyed the side dishes."
      7.3 "73% thought the dining area was clean."
      9.1 "91% loved the pizza."
    • 8.4 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.8 "Only 68% thought the furniture was functional."
    • 4.1 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
      3.9 "61% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
    • 3.0 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 648 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.2 "82% were happy with the room service."
    • 9.1 "Terrific location."
    • 8.6 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 8.4 "Good value."
    • 8.4 "Breakfast is good."
    • 5.8 "Rooms are ok."
    • 4.2 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 1,512 reviews
    • 9.4 "Terrific location."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "Good access to the airport, said 98%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.7 "77% said the recreation staff was great."
      9.6 "96% found the restaurant service to be one of the best."
      7.8 "78% said the concierge service was amazing."
    • 8.7 "Breakfast is good."
    • 8.5 "Food is delicious."
      8.1 "81% loved the menu selection."
      8.0 "80% loved the dining experience."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.6 "64% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.8 "For 72%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      0.2 "98% criticized the small bathroom."
    • 3.9 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.4 "Air conditioning was criticized by 76%."
      3.9 "61% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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