Book Enterprise hire cars in Grand Rapids

Grand Rapids, MI, United States
27 Sep — 4 Oct
Grand Rapids, MI, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Grand Rapids

Overall rating7.5 GoodBased on 69 reviews
Cleanliness
7.6
Comfort
7.6
Overall
7.6
Pick-up/Drop-off
7.8
Value for money
7.3

Recent reviews

Traveller rating
17
3
2
5
0
Find reviews that mention:
10.0
Pros:Everything was easyReviewed 6 Jan 2021
review fromkayak
2.0
Pros:Staff was helpfulCons:Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NOReviewed 13 Sep 2020
review fromkayak
2.0
Cons:the vehicle was not capable of winter travel. Truck got stuck on hard packed snowReviewed 24 Feb 2021
review fromkayak
2.0
Cons:I booked a vehicle they didn't have, so I never got a vehicle.Reviewed 7 Jul 2020
review fromkayak
10.0
Pros:Staff was super nice and helpfulCons:Nothing :)Reviewed 4 Jul 2020
review fromkayak
9.2
Pros:Staff was incredibly helpful and good, at pick up and drop off!Cons:Just not a huge fan of the particular car model, but it wasn’t terrible.Reviewed 22 Jun 2020
review fromkayak
4.0
Pros:Since they did not have the vehicle type I requested, I did not have to return the car with a full tank.Cons:The car had been smoked in and smelled bad. Since I came just before closing time I had to come back across town later to exchange the car for one that had not been smoked in. It was a big time waster.Reviewed 30 Oct 2020
review fromkayak
2.0
Enterprise Rent-A-Car was/is a terrible experiencePros:I liked that I got a car (not the one I wanted) that got me safely and reliably to where I needed to be.Cons:I didn't like that when I arrived to pick up my rental, I was forced to use my personal debit card to actually get the vehicle instead of using the credit card it was reserved with. I also upset that when I returned the vehicle in the same condition as I received it, my deposit was not refunded as expected even though it was checked back in by an Enterprise employee who told me my deposit would be refunded immediately. The result is that I did not get the car I reserved, or even the same class, which was disappointing but understandable. What I can't accept is being charged twice the amount of the reservation price, especially when the funds are coming out of my personal account instead of the credit card used to book the "deal".Reviewed 18 Feb 2017
review fromkayak
6.4
Make sure you check your p/u location!Pros:The car was fine. We received a slight upgrade from what we reserved because they were out of compact cars. The staff at the agency was friendly and helpful.Cons:When I made the reservation I put the GRR airport location into Kayak search. I didn't realize that Kayak changed the p/u location to 10 miles from the airport. When we went to Enterprise desk at the airport they informed us that they could not shuttle us. They did offer us a rental at the airport for double the price. So we had to get a cab for 20 bucks each way. It's partly my fault for not checking the rental location address. It's also Kayak's fault for not making it clear that our p/u location was not the airport. It ended up being ok. It just added stress to an already stressful trip.Reviewed 31 Jul 2016
review fromkayak
4.4
Full Size Fun SizePros:The color.Cons:Given a car that had been driven up from Florida without service. Total monopoly at GRR, two companies split ownership of six agencies. No good luck at this airport. Reserved a full size, but got the basic model Nissan Altima. It had to pair bluetooth with a third party app on the phone, big no-no, didn't have heated seats, and the driving quality was terrible. Car was sluggish to respond to steering, and accelerating felt clear the car had been burned-in it's use down in Florida and up to Michigan where I rented it. Again tho, duopoly controls the rental cars so you can't complain. Avoid this small down airport if you can. Disgraceful.Reviewed 7 Nov 2016
review fromkayak
2.0
Pros:They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars availableCons:I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.Reviewed 25 Jun 2020
review fromkayak
6.8
Pros:There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.Cons:Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!Reviewed 30 Jun 2020
review fromkayak

Where can I find Enterprise hire cars in Grand Rapids?

5500 44th St Se, Enterprise car hires

Address

5500 44th St Se

Hours

Monday07:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday09:00 - 21:00
Sunday08:00 - 23:59

Phone

+1 833 789 0755

Address

2720 28th St Se

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday09:00 - 21:00
Sunday00:00 - 00:00

Phone

+1 616 285 3370

Address

4214 Plainfield Ave Ne

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday09:00 - 21:00
Sunday00:00 - 00:00

Phone

+1 616 363 8400

Address

7580 Expressway Dr Sw

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 616 475 1300

Address

1100 Plainfield Ave Ne

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday09:00 - 21:00
Sunday00:00 - 00:00

Phone

+1 616 776 7665

Address

3375 Alpine Ave Nw

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 616 785 7311

Good to know

Most popular location

5500 44th St Se

Most popular car type

Intermediate

Top tips for hiring a car from Enterprise in Grand Rapids

  • Intermediate car hires from Enterprise in Grand Rapids are around 51% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Grand Rapids

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Enterprise in Grand Rapids.

  • Enterprise has 6 car hire locations in Grand Rapids. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • Yes