Laguna Niguel car hire

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Laguna Niguel, CA, United States
25 Sep — 2 Oct
Same drop-off
Laguna Niguel, CA, United States
Sat 25/9
Sat 2/10
Driver's age:

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Laguna Niguel car hire information

Pick-up locationLaguna Niguel
Hire locations3

Laguna Niguel car hire reviews and directory

Rated no. 1
Best rated
8.8 Excellent (15 reviews)
3 locations in Laguna Niguel
Locations in Laguna Niguel
  • 8.9
  • 8.8
  • 8.9
  • 8.9
  • 8.5
Recent reviews
10.0 Excellent15 Aug 2018
Great serviceFriendly customer front complaints others than it's far from the airport and I had to take an Uber...but that's the price you pay for paying less for a rental
10.0 Excellent27 Sep 2017
Customer service at pickup.No backup camera on vehicle.
10.0 Excellent22 Jul 2017
Excellent Customer ServiceThe Agent was very friendly and accommodating.
10.0 Excellent3 Jun 2017
The staff was friendly and fairI liked everything. This location and staff is really good!
2.0 Mediocre10 Jan 2017
No cars on site, no help at all.They had no cars available when I arrived, they wouldn't call any other branch to see what was available. Your app would not allowed to cancel the reservation so I couldn't look for another rental company. I had to call around and end up paying double of what I wanted. Horrible experience!
Rated no. 2
8.2 Excellent (23 reviews)
3 locations in Laguna Niguel
Locations in Laguna Niguel
  • 8.2
  • 8.3
  • 8.2
  • 8.2
  • 8.1
Recent reviews
10.0 Excellent26 Jul 2021
Great car and great customer service
10.0 Excellent9 Sep 2020
The staff was fantastic both at the beginning and at the end of the rental. My husband left his sunglasses in the car and they called within 30 minutes of drop off to tell us. They are fantastic - will definitely rent from them again.Absolutely nothing. They did an above and beyond service. Cheerful, helpful, didn't pressure us for an upgrade but let us make the decision. Very professional and I couldn't be more pleased with the rental experience.
10.0 Excellent3 Apr 2020
Every step was super smooth
8.0 Excellent28 Jul 2019
Unable to locate the car I reserved. Had to settle for a comparable vehicle
10.0 Excellent12 Jun 2019
We rented a minivan for a family overnight visit to San Diego.Easy from the start. I was able to park my car at the location which made getting the van and returning SO much easier. Josh was friendly and helpful. Could not have gone better and plan to use them for any car rental needs in the future.
2.0 Mediocre13 Apr 2019
Enterprise would not honor your rate. I had to find alternative.
10.0 Excellent18 Jan 2019
Good service, I like happy people.The office was pretty dirty, leafs and dirt on the floor. It’s the first thing people see when they come so in my opinion it needs some work. Same for when I returned the car, garbage on the ground and stuff you could recycle in the garbage. Cmon people you can do better then that. Vero
10.0 Excellent3 Feb 2018
Friendly staffEverything was as it should beNothing
2.0 Mediocre26 Nov 2017
No one at the rental deskNothingWhen I went to pick up my car at at 12:20PM, no one was in the office to help me. To fix this, I abandoned my reservation and rented directly from Budget at the airport. Problem solved.
3.6 Mediocre3 May 2017
This Enterprise is Lame!The fact they had the Ford Transit 350 van.I am convinced that they misread (benefit of the doubt) the gas level in because 5/8 of a tank should not take invoke a 40 mile range warning after 70 miles of driving. This is a 25 gallon tank! After adding 8.5 gallons to the tank, we were able to travel another 30 miles to our function and all the way back (over 100 miles) before the van was empty again. The van is suppose to get 14 mpg, I calculate less that is less than 11! My frustration is they don't listen. They appear like they could care less. I will never rent at this Enterprise again. And one final note, add more staff, one should be forced to wait 15 minutes in line to rent or return a vehicle.
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Rated no. 3
6.6 Good (14 reviews)
1 location in Laguna Niguel
Locations in Laguna Niguel
  • 7.1
  • 6.4
  • 6.4
  • 7.1
  • 6.1
Recent reviews
2.0 Mediocre5 Feb 2020
Although I was confirmed for a call at noon, when I arrived at the site, the agent advised that no car would arrive until 1pm and that she could not promise that she could fulfill our rental reserve.
10.0 Excellent24 Jan 2020
Nothing. The agent was great. Fast service. Great car
10.0 Excellent23 Jul 2019
Pick up and drop off quick and easy.
4.8 Okay13 Apr 2018
ExpensivePick up and drop off of the car was easy and I had nuxe customer service.The car was horrible and it was extremely expensive with a lot of hidden fees.
2.0 Mediocre1 Apr 2018
Atvthe last minute had no cars available and couldn’t get one at all.Poor customer service and no opportunity to try to help
2.8 Mediocre27 Oct 2017
Had a reservation but Hertz did not have a car for me to rentDId not have any positivesI had reserved a car at the hotel for the next day. When I went to pickup the car they told me they did not have one because they were sold out. ("busy week") They would not provide me any alternatives. I requested that they taxi or Uber me to the next location and they said they could not do that. Horrible customer service. 2 employees at location but neither could do anything to me. Worst case I would have thought they would provide transportation to another location or drive me. But I received nothing and they really did not even apologize for not having the car available. I will not be renting from Hertz anymore. It was just the only option at this location.
4.8 Okay8 Oct 2017
Add on coverage unnecessaryI pre-purchased all the insurance coverage needed to compliment our personal vehicle insurance. When my husband went to pick up the rental, with a full printed copy of the pre-purchased insurance policy in hand, he was told he needed additional insurance. He was in a hurry so he okayed it. As soon as he got back to pick me up and drop me at the airport en-route to his destination, I called Dana Point. They were already closed (Sunday just afternoon), so I called the main Hertz number. Got bounced around numerous times, no one would help, all saying we had to go back to Dana Point despite the drop off location being Palm Springs, or go to another Hertz counter in route of which there were none open. The added insurance by Hertz was a scam that nearly doubled the cost of the pre-paid car rental.
7.6 Good21 Jun 2017
Good quality car, personable service.High rental season, but still a little too expensive given Consumer Price Index.
6.0 Good23 Dec 2016
Off again...Easy pick up and drop off, car was a little dusty inside, Kia Rio seating position was almost painfully uncomfortable to drive after about an hour for this 6'1" driver.
Rated no. 4
6.4 Good (9 reviews)
3 locations in Laguna Niguel
Locations in Laguna Niguel
  • 6.6
  • 6.6
  • 6.6
  • 6
  • 6.4
Recent reviews
8.0 Excellent3 Sep 2019
Drop-off was easy and super low-key. No hassle pick-up. Car was in good condition. Reasonable price.Drop-off was intended for Labor Day (Sept 2) but the location (and every other location) was closed. I wasn't aware that I'd be unable to return the vehicle, and have yet to find out if Budget is going to charge us for the extra day despite no heads-up and no alternative drop-off options.
2.0 Mediocre6 Aug 2018
How can I trust this company again?I called Friday afternoon and reserved a mini van for a 24 hour rental and scheduled a noon pick up on Saturday. I received a call at 10 am on Saturday morning from Budget saying they did not have my vehicle. I called customer service, and they found a rental 1/2 hour away in the opposite direction. After negotiating with C.R., they agreed to give me the van for the same price. But, it was too late to find a ride to pick it up. I was very upset.
2.0 Mediocre8 Jul 2018
They didn’t have the car I paid for
2.0 Mediocre17 Sep 2017
Car reserved. Just kidding.Reserved a car but was notified the day of my rental that there were no cars available. A rep apparently called to let me know AFTER my reservation time had passed but didn't leave a message. Fortunately, I called to make sure my car would be ready, at which point the rep just told me that they didn't have any cars and to call about store and provided no additional assistance. I spent an hour on the phone ensuring that the guaranteed price would be honored at another location and had to speak to 3 different customer service reps (some of whom were rude) and had to cover the cost of travel to another rental location at the last minute.
7.2 Good2 Jul 2016
Very convenient for me.Agent could resolve my reservation amount vs billed amount. I believe AVIS has always handled this if there's a problem.
9.2 Excellent3 Dec 2015
Upgraded for having to wait for my rental Good valueOffice was closed when I arrived and I had to wait 20-30 minutes for someone to return
61 travellers who hired a car in Laguna Niguel gave the car agency they used an average rating of 7.7

Car hire locations in or near Laguna Niguel

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When to book a car hire in Laguna Niguel

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for renting a car in Laguna Niguel

  • Book your car hire in Laguna Niguel at least 1 day before your trip in order to get a below-average price

FAQs about car rentals in Laguna Niguel

  • The average price of fuel in Laguna Niguel is £2.55 per litre over the past 30 days. Filling up a tank of fuel costs between £31 and £41, depending on the car size.

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type in Laguna Niguel.

  • Car hire companies onsite at Los Angeles airport include Thrifty, Dollar, Hertz, Budget, Avis, Sixt, Europcar, Advance Car And Truck Rental, Fox and Ace.

  • Car hire companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Alamo, Thrifty, Dollar, Hertz, Budget, Avis, Sixt, Enterprise, National and Europcar.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Full-size car hire in Laguna Niguel costs £32 per day, on average.