Stamford car hire

Cons: When I made my reservation, I had a choice of pick up times from morning until night. I picked 4 PM. Because of travel times, I did not arrive until 5:30 PM, and when I came to the office door, I found it locked and the lights off. The office was inside a hotel, and the hotel staff said no keys had been left for me but that I could call the phone numbers on the door for help. Two of the phone calls sent me to voice mail. The third number was for Dollar customer service. I explained my situation, and the agent explained that I had a provisional reservation, since payment was to be upon pick up, and the office closed at 5 PM (which was not clear when I reserved the car, since I was allowed to select any pick up time). I was transferred for help, and the phone call dropped. I ended up asking the hotel for a ride to the local train station so I could rent a car from another rental company.

Cons: Shorter hours at this location on weekends.

Cons: The attendant wasn’t there when I first picked up the car. I had to wait until he returned and was given a car with the tank half filled.

Cons: Rental was closed. We should have received a notification

Cons: Bottom line I would have been more comfortable with the size car I had reserved -

Cons: Didn't hold car

Cons: ford focus is not a good car.

Cons: Nothing

Cons: Nothing

Cons: A little slow in the a.m. pickup

Cons: Returned car early and was charged $70 over quoted price

Cons: No cruise control.

Cons: The drop-off location at a mall in Jersey City, NJ was difficult to find and then because it had closed I had to go to another drop-off location at Newark airport which would have been fine except there were not enough service representatives so the line was very long.

Cons: Whether by accident or intent I was sold a daily waiver as a single price (no mention fee was per day). Furthermore was sold phone charger that was redundant with car which had usb, is tithe job of employees to know these things? Car had so so gas mileage and an incessantly annoying "time to rest" buzzer. Terrible sight lines

Cons: The first car was extremely dirty and the interior smell of cigarette. I've asked the attendant to change cars. I got another one that was dirt in the outside but at least didn't smell. The attendant at the checkin had an attitude that can not be compared with the other AVIS The person at checkout was great.

Cons: You are not able to modify pick up time once you have a reservation.

Cons: Your staff at Stamford train station are rude, lazy, and totally lack the meaning of good service.

Cons: Nothing really, all good things

Cons: The car smelled a little weird and I had to drive with the windows open for a couple of hours to air it out. The seats could use a deep clean. They are tan and fabric, so they showed wear. Also the car was a bit bigger than I could handle and it was a gas guzzler unfortunately.

Cons: I can't think of any negatives.

Cons: The car wasn't cleaned before re-rented, they didn't have the model we reserved, and the hold they put on our card was 300% of the rental, which is not typical.

Cons: NA

Cons: Did not answer my questions about drop off correctly in case charges extra. Manager was super rude because my passenger had left an item in the car after we turned in the keys which he considered “lost” even though they were exactly where I said they were. He then stated I was trying to rewrite their “lost and found” policy. Would never rent again from this location or enterprise because they also were no help in any of this.

Cons: No complaints

Cons: Gas tank was only 2;3rds full Car very dirty No cruise control

Cons: Nothing

Cons: There is no age limit listed or age fee loses when purchasing the rental through your app, nor does Hertz make any more of r in follow up emails. So as a 23 year old I easily made a reservation only to be informed 2 days before my pick up that actually the cost would be five times the quoted price and if I wanted to cancel I’d be charged a $50 fee. Seems like hertz and Kayak don’t mins tricking young travelers into renting cars of that means they get to keep the $50 cancellation fee. Lucky I didn’t actually waste my time going to my pickup because I would’ve been very upset and would’ve wasted even more money.

Cons: Reserved a minivan, but got a suv instead with little space for luggage. I had to leave some stuff behind for my trip because there’s was no space. The third row seats are useless, they are only good for toddlers. It was a nightmare!! Never again will I rent a ca car from hertz.

Cons: This was the second car rental experience for us on this trip. Staff in Stamford appeared to be undergoing training, which was not explained to us, and every question had to be repeated. The car we booked was very small so we upgraded to a larger model at a cost that was more than I had anticipated. I am still awaiting email with final bill, so cannot comment on overall cost yet.

Cons: Unfriendly staff.

Cons: Additional charges

Cons: Didn't have car when I showed up. Came back day later and put me in a pick up truck. Had to go back 3 rd day to get car I reserved. Never use Budget. Absolute dumpster fire of a company

Cons: Pickup process can be better streamlined and faster. Car was filthy on outside (weather was terrible outside so somewhat forgivable) No snow brush in the car Key chain had two keys attached to it which is useless and annoying. If we cannot split up the keys no point in having two, and takes up too much room in pockets

Cons: Even though the budget guy said I had the option of dropping off the car after hours (if I were a day early) when I arrived the place was locked up like fort knox and I had to make an additional 3 hour round trip to bring the car back *during my work day.* This was extremely frustrating and the fact that it was avoidable given proper signage or instruction, made it downright maddening.

Cons: Bad customer service. Abandoned counter, the employee was sitting in the back room. Didn't come out until I get out the car and call him.