Chiang Mai hotels near Chiang Mai City Arts & Cultural Center

Pros: Big room and good staff

Cons: Parking area and management

Pros: The staff were generally friendly. If your looking for a hotel next to a big shopping mall this is the place for you. The breakfast was good.

Cons: We booked a king size room and they tried to put us in a room with two twin beds. Not great when your celebrating your anniversary. After much negotiation they found us a room (~45 min). Once we were settled in the new room it was much better. The room was small and dark. There wasn’t a fan in the washroom. It also needed a good deep cleaning but was clean on the surface.

Pros: Hotel location.

Cons: No tooth brush. I asked for iron and ironing board during checked in 1St day, they said OK but never delivered to my room. I called them to send a few hours later during evening time, they said OK but still not delivered. Then the next day morning I went to the counter and asked them again, finally they sent to my room. Desk phone very dusty.

Pros: Great service!

Pros: Delicious croissants and smoothie at breakfast. Nice pool

Pros: Wonderful small hotel with excellent rooms situated around beautiful garden courtyards, and a lovely pool by which to relax. Asian architecture and decor, with beautiful artworks and furnishings everywhere. Professional and attentive staff. Good location in the middle of the old city of Chiang Mai.

Cons: The restaurant was pleasant and the service excellent, and the food was of good quality and well prepared, but the choice of Thai dishes was rather limited, and what they did have lacked flavour. Maybe too adapted to western tastes - Thai food with the volume turned way down. We could get more authentic dishes in restaurants around the corner at less than a quarter the price, so in the end we only ate in the restaurant once. In general, while the Rachamankha is definitely a high-end hotel, the price charged is a little on the high side for Thailand, even considering the high level of quality delivered.

Pros: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Cons: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Pros: everything is neat. Friendly staff, they recognized me as a repeat guest. Breakfast is superb, especially the atmosphere ( it's the end of Nov., the weather is nice.) I do love the music they have at the restaurant (classical music, Vivaldi : the four seasons)

Cons: prefer milk for coffee in room than coffee mate.

Pros: Meals were excellent in every way. We loved the music at dinner, the food was beautifully presented and delicious. The servers were so helpful and the setting (architecture, decor, etc ) was stunning. Everything was incredibly clean and perfect. Staying at your hotel was dreamlike and all of your staff was incredibly helpful and sweet. I hope that one day I will bring my husband. I bought your book do that I can share my experience with him. Thank you for providing a once in a lifetime experience.

Cons: My foot reflexology. It was mediocre and I was surprised and not so happy when she worked on my neck and back. I thought she would only be working on my feet (perhaps I should have clarified this beforehand). I have problems with my neck and the unexpected massage gave me problems.

Cons: Currently Building work going on inside and outside hotel. Noisy throughout day at pool.

Pros: Wonderful staff. Beautiful gardens. Gorgeous swimming pool. Great food.

Pros: A nearly unbelievable location: Great architecture (citing Palladio of Italy in Thai style - great!) nice and very helpful and polite staff, exquisite interior - a perfect place to stay in midst of Chang Mai. And a perfect restaurant with a Great team. Although not cheap - but every Baht worth to stay...

Cons: Nothing to mention.

Cons: poor welcome on arrival - and no information provided way too much security procedures - got treated more like a terrorist than like a guest everytime I would arrive at the hotel with my rental motorbike extremely poor sound proofing in the room - got awaken several times throughout the night by the room next door (they were chatting not even shouting, good for them it was in Chinese otherwise I would have understood everything...)

Pros: We went here for two nights as part of our honeymoon and boy did they spoil us!! They gave us welcome chocolates fruit wine and then made up our bed with kissing elephants and our bath with flowers. It was beautiful!! Everyone was amazing .

Cons: Everything ! The fact that they really spoiled us for our honeymoon was amazing!

Cons: Upon check-in we were pushed to upgrade so we could have breakfast included. I've traveled all over Asia and haven't had to pay extra nonetheless made me feel like I was a peasant. The service was average. Tried to fill up the tub for my other half and there were pubic hairs floating around. The room was also cleaned better based on how much tip I left. I had great experiences at other Shangri-La hotels but this wasn't one of them.

Pros: Hotel layout and interior , good view Very kind staffs

Cons: Some of Washroom kits were not replaced to new ones on 2nd day

Pros: The breakfast was amazing along with the customer service!! The staff were very attentive, helpful, and welcoming. Would definitely go back!

Pros: The security lady at the 1st floor entrance was so kind, truly felt welcomed. The hotel's pool and pool side service is excellent. The staff brings sunscreen, insect repellent, icy water, a few slices of melon and towels as soon as you get to the pool. The location is also decent and the hotel staff at the 2nd floor main entrance did an excellent job of getting us transportation and directing the drivers to the right places.

Cons: The condo next door is being constructed, so we had to bear a constant construction noise at the pool side, but it is not the hotel's fault. The room is not as clean as I would like. The carpet is a bit old and is stained. The room air condition fan noise is loud even at the lowest fan speed setting. The most of the hotel staff did an excellent job of providing good service, but noticed the land of thousand smiles is no where to be found with a few staff.

Pros: Everything was great...from room to breakfast. Very pleased.

Cons: Nothing. Hotel is great as is.

Pros: Club level is a bargain. Free food and drinks! Pool is nice.

Pros: Very good location, very close to the air port and few minutes to the Night Bazaar, Halal Restaurant close the hotel. Staff very friendly. Very good rooms,clean and comfortable.

Cons: Nil

Pros: Another great stay at a Shangri La.

Cons: The breakfast choice was smaller than my previous experience with Shangri La.

Pros: Location. Very close to night bazaar

Cons: The hotel is old needs face-lift. Not to standards of Shangri-La

Pros: Worth to choose shangri-la. Never hesitate for their services.

Pros: Super location and the rooftop pool!

Cons: The shower floods the floor and the bathroom.lighta are very dim.

Pros: Nothing

Cons: They gave me a room next to the staff room and it was very noisy, i think this is not 5 star hotel, because the 5 starts hotel didn’t put the rubbish next to my room check the picture, also i have to take my luggages up in the check in also i have to take them down in the check out. I hate my experience in atr mai hotel

Pros: Location is great right in the center of Nimman. Staff is very kind and professional.

Cons: A poorly executed concept. Rooms are strange and not well thought out. Our room didn’t have a bathroom door but was separated by a shower curtain — all in the name of...art.

Pros: Breakfast was awsome, great selection, loved the cheese, pastries, omelettes...everything, oh and the Mung bean treats!

Cons: I loved all of it, no complaints.

Pros: Located near some great places to eat, loved the deco. Staff very helpful. Food good and liked the gallery in the foyer

Cons: Pool water not clean

Pros: Location and rooms were clean

Cons: Breakfast wasn’t great, beds not that comfy. Service wasn’t the best but this is in comparison to 5 star hotels I have stayed in. I wouldn’t at this is a 5 star hotel but it’s clean and does the job I suppose.

Pros: Room and decor was really nice. Very clean, everyone helpful, breakfast was okay, not great. Nice rooftop pool.

Cons: Small gym.

Pros: We really enjoyed our stay at Art Mai Chiang Mai. The room was spacious clean and we loved the artistic touches. The staff were great, always friendly polite and quick service. The pool was surprisingly big, I was expecting it to be much smaller and it was quiet the times I was in it. The choice and range of food at breakfast was very good. The location was great quick tuk tuk ride into the old town and lots of restaurants and coffee shops on the doorstep. We hope to return to Art Mai soon.

Cons: Nothing I didn’t like.

Pros: I loved all the art displayed in the room that being all the furniture inclieded, as well as accessories. THE over all design and cleanliness was amazing. Roof top pool has a great view.

Pros: The staff were very helpful and friendly. Breakfast buffet was great. Free bottled water daily.

Pros: Great value for money. Very good location. Service was excellent.

Cons: Room was very clean where easy to see; however you can see they havent clean under the beds and corners for some time.

Pros: the breakfast was good. And the area very convenient.

Pros: Location

Cons: Poor air conditioning

Pros: Location is great right infront of a shopping center and food market. The hotel is very nice, they have club for kids.

Cons: The pool was cold

Pros: The location is perfect for eating and evening walk along Nimman. There is a small picturesque market outside the hotel which is a nice spot to relax in the evening. The staff at the front desk were extremely helpful and professional, especially Pui who helped arrange a transfer to Pong Yaeng in the early hours of one morning.

Cons: During my stay there was some renovation at the front of the hotel which was a little noisy. The aircon in the room seemed damp at times.