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Value for money
Distance to city centre
|Cleveland Hopkins Intl|
Distance to airport
|"Clean quiet and friendly staff."||(in 23 reviews)|
|"Clean and comfortable room"||(in 5 reviews)|
|"Great location and very hospitable."||(in 15 reviews)|
|"Room was small but clean."||(in 3 reviews)|
|"Also, no free WiFi, which in this day and age is ridiculous."||(in 3 reviews)|
|"The hotel lobby area has been completely remodeled."||(in 4 reviews)|
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Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
Comfortable and easy
Check in and check out were fast. Everything was clean. They make staying there hassle free.
Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.
based on 180 reviews
Value for money
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Reviews about Cleveland Marriott Downtown at Key Tower
Most popular landmarks
- Old Stone Church 171 yd
- Cleveland Public Library 184 yd
- Soldiers and Sailors Monument 250 yd
- Cleveland Arcade 342 yd
- Terminal Tower 0.3 mi
- Great Lakes Science Center 0.4 mi