Pros:Not much.Cons:The staff was not helpful, the location is remote and additional charges exceeded the rental fee paid to KayakReviewed 29 Apr 2021
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2.0
Pros:None,Cons:Didn’t have my suv, had to rent from another companyReviewed 5 Apr 2021
review from
4.0
Pros:Staff was friendly....Cons:Trying to find the pick up/drop off location was not easy....the hours on the web site are different than the actual hours... was stuck at the airport at 8:00 p.m with my 6yr old son with no ride to get a car because they were closed... but the web site said they were open to 1a.m..and when I called to change the hours I rented the car for nobody mentioned the change in hours!!!! I called two days before I was to pick it up!!Reviewed 31 Mar 2021
review from
4.0
Pros:the staff and pickup/dropoff was greatCons:The car needed maintenance when we picked it up. Two tires were soft and needed to be filled with air every two days, and there was no wiper fluid.Reviewed 27 Mar 2021
review from
8.0
Cons:It was not communicated to me that the location would not be open when I was there to pickup the car. Luckily hertz had oneReviewed 26 Mar 2021
review from
2.0
Pros:PICK-UP WAS HORRIBLE. WE WAITED OVER 2 HOURS TO RECEIVE OUR RENTAL. AFTER RECEIVING OUR RENTAL WE WERE GIVEN A CAR THAT WE DID NOT REQUEST AND WAS BEYOND OUR CONTROL AND WAS CHARGED FOR THE ADDITIONAL PRICE. WILL NOT BE RENTING FROM DOLLAR AGAIN.Cons:TO HAVE CARS AVAILABLE FOR CUSTOMERS SO THAT WE'RE NOT WAITING OVER TWO HOURS.Reviewed 16 Mar 2021
review from
2.0
Pros:Show up to pick up car and counter closed.Cons:Maybe you guys could know what time the place you are renting the car from is open. Thst would have definitely been betterReviewed 8 Feb 2021
review from
2.0
Cons:We arrived 30mins after the lot closed. Arrived the next day to retrieve vehicle and waited 2 hours just to be told we'd have to wait an additional hour or 2 to get a rental. I canceled it. Not satisfied at all.Reviewed 5 Jan 2021
review from
2.0
Cons:If I would’ve got my refundReviewed 3 Jan 2021
review from
6.0
Cons:Not worth the 5 bucks you save. They will charge you taxes at pickup that arent in online price.Reviewed 8 Dec 2020
review from
3.6
Cons:They overcharged me and when I called to rectify it they said it had to be taken care of in person. When I tried to rectify it in person, they said the person didn’t note in the system that I called in to try to fix the charges. I showed the gentleman my phone call to the company on the day I tried to fix it. He said because the person didn’t make note of it in the system there’s nothing he could do. I was overcharged a lot of moneyReviewed 20 Nov 2020
review from
2.0
Pros:Nothing!Cons:I never got a car. It was a 3 hour wait when I arrived. They would not give me a 7 passenger, ‘you will get what you get when a car comes available’ Horrible customer service, horrendous organization, never again!!!!!Reviewed 20 Oct 2020
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