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Dollar customer reviews

6.4
OkayBased on 13,552 verified guest reviews
6.3Pick-up/Drop-off
7.2Cleanliness
7.1Comfort
6.4Value for money
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A
6.8 Okay
Cons:car smelled like cigarette smoke
A
2.0 Poor
Pros:Dollar was a small, used car.
Cons:Alamo was newer full size car - less expensive. Clean.
A
10.0 Wonderful
Pros:The experience was fast, friendly, and efficient.
B
10.0 Wonderful
Pros:Low price car was good. No complaints at all.
B
7.2 Good
Pros:Staff very pleasant. Quick return. Comfortable car.
Cons:Upgrades were expensive. No plug in in back.
A
2.0 Poor
Pros:The car itself was fine. No problem driving it. However, there were scratches and dents around the car and on top of the car that I was not aware of but the agent receiving the car at the drop-off place pointed it out to me. The ez-pass holder attached to the windshield keeps on falling down.
Cons:The overall service of the agents is very poor. First, when I picked up my car at the Washington Dulles location, I found out that the car I booked which was specified as "special" is actually a compact car! This was not disclosed when I booked the "special " car. So I ended up upgrading and paying twice as much as my original quoted price. If I've known that from the beginning, I would have booked a car that is specifically a full-sized one for a lesser price from another rental car company. Secondly, when it was time to give me my car, the agent just pointed out to the parking lot where to get my car. So I have to haul all my luggages plus bring my wife who's in a wheelchair to the rough asphalted parking lot. The agent NEVER went to the car to do an inspection. When I noticed the scratches on the car, I asked one person who was passing by (an employee) about it and he said they don't care about those scratches. Then when I returned the car to another location which is Newark airport, the agent there asked for the inspection report and I told him I don't have one because there was NEVER an inspection in the first place. That is when he started pointing out the dents specifically on the top of the car which was not so obvious until it is pointed out to you. So he made me sign a claim for the damages of the car even though I didn't cause any of those damages. The people of Dollar rent a car are sneaky and will get your money and more! One good consolation is that I purchased a rental insurance so I used that for the claim. Getting the rental insurance ($11 per day) is worth it!
M
2.0 Poor
Pros:I didn't even grab the car because of the hidden fees they try to make you pay for.
Cons:Honest pricing
D
6.8 Okay
Cons:I paid twice for insurance. The one that I bought wasn't good enough for Herd, and it wanted to charge credit card 8 times more than the car rent value.
A
8.0 Very Good
Pros:One of the cheapest options available.
Cons:Faced with talking to a remote operator via a screen on a terminal! Sound quality was poor and the card reader did not work.
A
4.4 Mediocre
Pros:When I booked it onlibe it was priced at $56. However when I got there and payed in person I was charged $222. Would not have booked with them had I known that

How other car hire agencies scored

Dollar car hire prices in the United Kingdom

Economy£19/day
Compact£21/day
Intermediate£24/day
Mini£19/day
Compact SUV£25/day
Supplier choice£30/day
2 Adults, 2 Bags
dollarEconomy car in the United Kingdom
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4 Adults, 2 Bags
dollarCompact car in the United Kingdom
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5 Adults, 3 Bags
dollarIntermediate car in the United Kingdom
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2 Adults, 2 Bags
dollarMini car in the United Kingdom
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4 Adults, 2 Bags
dollarCompact SUV car in the United Kingdom
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5 Adults, 5 Bags
dollarSupplier choice car in the United Kingdom
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Best prices found by KAYAK users in the past 48 hours.

Where can I find Dollar car hire?

Address

Sheraton Heathrow Hotel

Hours

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:30
Sunday08:30 - 17:30

Phone

+44 20 8897 6261

Address

London Gatwick Ap

Hours

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30

Phone

+44 1293 569538

Address

110-116, Upper Richmond Road West

Hours

Phone

+44 207 625 3556
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Good to know

Most popular city

Orlando

Most popular car type

Standard

Average price

£67/day

Good deal

£40/day

Top tips for hiring a car from Dollar

  • 25% of our users found car hire from Dollar for £64 or less
  • Book your car hire from Dollar at least 12 weeks before your trip in order to get a below-average price.
  • Mini car hire from Dollar is around 39% cheaper than other car types, on average.

FAQs about hiring a car from Dollar

  • How much does it cost to hire a car from Dollar?

    On average a car hire from Dollar costs £53 per day.

  • What is the most popular car hire from Dollar?

    Mini (Fiat 500 or similar) is the most frequently booked car hire type from Dollar.

  • How many car hire locations does Dollar have?

    Dollar has 1,883 hire locations worldwide. Take a look at our Dollar rental location map to find the best car hire near you.

  • Which countries does Dollar have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Jordan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mauritius, Mexico, Monaco, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Türkiye, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vatican City, Vietnam and Western Sahara

  • How much does it cost to hire a car from Dollar for a week?

    On average a car hire from Dollar costs £370 per week (£53 per day).

  • How much does it cost to hire a car from Dollar long term for a month?

    On average a car hire from Dollar costs £1,587 per month (£53 per day).