Reviews for Dollar in Kansas City
- All reviews 100%
4 Dec 2017
Pros: when we made the reservations...the car was just under $15 with another $15 in taxes and fees. when we returned the car less then 24 hours after picking it up, the total was $60 because of fees added. very misleading and disappointing..probably will not use dollar again.
1 Nov 2017
Pros: It was very comfortable and good gas miles. We have no complaints
22 Oct 2017
Pros: Rep was very friendly, especially for rental car agencies. The last one I dealt with at a different company was very unhappy that I was there. The car was fantastic; it was new with less than 5k miles, no problems, and good gas mileage since it was a hybrid.
Cons: The pickup line took a really long time considering how few people were in line. The rep was very friendly, but misled on the insurance options, which I didn't realize until she gave me the final price. Then when I questioned it she took off the insurance and it was just $10 more than the online reservation showed so I called it close enough.
9 Oct 2017
Terrible car ---- should not be rented!
Pros: The attendant who checked us in was very nice even though he was not able to get us into what we ordered in one hour.
Cons: We ordered a luxury car,months ago, and received a Nissan because they said they were short on cars after trying to work finding us a car close to one hour. We received a car with TEXAS plates that smelled so bad from gas odor which at first we believed was the gas cap off but it was secure. The doors all had marks on them which we reported at leaving the airport & they said they were tape marks and knew about them. There was also rust marks all along the rear window which indicated flood problems. Felt it was a VERY dangerous situation if we had had an accident.