" very polite, excellent service."(in 1049 reviews)
"The incredibly clean."(in 3466 reviews)
"Great price for a good ."(in 3460 reviews)
Cons
"Other rental companies don’t."(in 3110 reviews)
"First offered smelled like smoke."(in 3110 reviews)
"Someone to meet the returning "(in 2963 reviews)
Reviews
Overall rating7.6 GoodBased on 63 reviews
Cleanliness
8.0
Comfort
8.1
Overall
7.5
Pick-up/Drop-off
7.3
Value for money
7.1
Recent reviews
Traveller rating
18
7
8
5
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Find reviews that mention:
8.0
Cons:Had to wait awhile for someone to appear at check out and return...no one around anywhere. Also, total price was kind of high with all the taxes and extra fees.Reviewed 28 Aug 2020
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8.4
Pros:Staff was friendly and quick.Cons:The fees I paid on kayak were not the total fees. I was charged more by quite a bit upon pickup.Reviewed 17 Aug 2020
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7.6
Pros:there was no one out there for the dropoff so I had to find someone inside to give the key to.Cons:Someone to meet the returning carReviewed 23 Jul 2020
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8.4
Pros:Everything was relatively easyCons:We ended up paying more than we had anticipated because the deal online was cheaper and the hidden fees didn’t help eitherReviewed 9 Jun 2020
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3.6
Cons:Don’t book through a 3rd party like Kayak. You’ll end up paying twice as much.Reviewed 19 Feb 2020
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6.4
Cons:If we would have received the car we reserved instead if the Kia we were given.Reviewed 2 Sep 2019
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10.0
Pros:Staff was friendly and pick up & return were simple.Cons:Satellite radio in cars.Reviewed 12 Jun 2019
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9.2
Pros:Very friendly and quickReviewed 28 May 2019
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4.4
Pros:The rental company and vehicles are conveniently located at the terminal.Cons:when they didn’t have the car available I’d reserved, they shouldn’t have charged me for the upgrade. Other rental car companies don’t. I would have paid for the upgrade, but I shouldn’t have had to pay double especially for a vehicle that needed tires and wipers that weren’t safe for the conditionsReviewed 19 Feb 2019
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10.0
Great!Pros:Price.Reviewed 9 Jan 2019
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4.8
ticket agent uninformedPros:Not a lotCons:ticket agent was pushing upgrades to point of misinformation. ie. if you go into Canada, the border patrols won't let you in because you don't have snow tires. Also, he said that the truck didn't have 4 wheel drive which was also a lie.Reviewed 18 Mar 2018
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10.0
Pros:Prompt, friendly rental process. No attempt to up-sell or use scare tactics regarding insurance options.Reviewed 21 Feb 2018
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