Recent reviews
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8.2
Room was clean and location was good. Having to check key in/out at front desk every time you come/go is inconvenient.
review from KAYAK -
4.0
The price was what drew me to the hazelbrook. Also I was happy that there was free parking and breakfast. The room was very dated with broken bits of furniture (missing handles from drawers and shower door off its rollar) and holes in the tiles in the bathroom. Also the phone did not work in our room.
review from KAYAK -
6.3
Central location to the city centre Parking facilities, ramp covered in plywood not such a good idea
review from KAYAK -
5.3
l liked that the sheets were clean and that the hotel was central. The staff were not very welcoming are friendly ,however the young man that was on duty in the evening was very polite and friendly.And the fact that l got clamped for parking outside for 4 mins while l went into get the key for the carpark ,there is no facility where you can park legally for a few mins until you get your key.
review from KAYAK -
6.3
Good location, rooms were not wonderful but were good value for the price. Four flights of stairs to my room. Exhausting.
review from KAYAK -
2.7
Decent location Where to start? The parking: really didn't appreciate having to back out 4 other cars from a really tight garage at 6 in the morning upon leaving so I could get our one out from the back. You seriously can't expect customers to do that kind of thing. The noise: our room was noisiest I had ever stayed in. No double glazing or sound proofing at all so you could hear everything from the busy main road outside, which combined with the really loud banging and screeching from the water tank directly above our bed which went on all night. Barely got a wink of sleep the whole stay! The other problems were: filthy bathroom, dodgy plug socket, no lift, 2 single mattresses on a double bed, having to give your key in every time you went out. Not good!
review from KAYAK -
8.0
The staff were extremely friendly and helpful and the breakfast was delicious with plenty to choose from. It was located close to the city centre (5 min walk to O'connell st), shops, restaurants, bus services etc. The room we stayed in (at the front of the hotel) could be noisy at and during the night as the window was not double glazed and the hotel is on a busy road but it did not spoil our stay in the slightest. The curtain was too short for the window and resulted in a draught but again not troublesome enough to complain about. We were more than happy with the room and facilities
review from KAYAK -
4.4
central location
review from KAYAK -
5.6
Liked the people - cheerful, welcoming, and helpful. They were really terrific. The weather was absolutely miserable. The view from the window. The tv didn't work well.
review from KAYAK -
7.2
pleasant staff, excellent breakfast, excellent location 5 minutes walk from the main bus station, tourist office, stores, restaurants, tour bus stop...
review from KAYAK -
5.2
the staff were really good and extremely friendly and helpful 4 floors up some very steep stairs
review from KAYAK
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8.2
Room was clean and location was good. Having to check key in/out at front desk every time you come/go is inconvenient.
review from KAYAK -
8.0
The staff were extremely friendly and helpful and the breakfast was delicious with plenty to choose from. It was located close to the city centre (5 min walk to O'connell st), shops, restaurants, bus services etc. The room we stayed in (at the front of the hotel) could be noisy at and during the night as the window was not double glazed and the hotel is on a busy road but it did not spoil our stay in the slightest. The curtain was too short for the window and resulted in a draught but again not troublesome enough to complain about. We were more than happy with the room and facilities
review from KAYAK
-
4.0
The price was what drew me to the hazelbrook. Also I was happy that there was free parking and breakfast. The room was very dated with broken bits of furniture (missing handles from drawers and shower door off its rollar) and holes in the tiles in the bathroom. Also the phone did not work in our room.
review from KAYAK -
6.3
Central location to the city centre Parking facilities, ramp covered in plywood not such a good idea
review from KAYAK -
5.3
l liked that the sheets were clean and that the hotel was central. The staff were not very welcoming are friendly ,however the young man that was on duty in the evening was very polite and friendly.And the fact that l got clamped for parking outside for 4 mins while l went into get the key for the carpark ,there is no facility where you can park legally for a few mins until you get your key.
review from KAYAK -
6.3
Good location, rooms were not wonderful but were good value for the price. Four flights of stairs to my room. Exhausting.
review from KAYAK -
2.7
Decent location Where to start? The parking: really didn't appreciate having to back out 4 other cars from a really tight garage at 6 in the morning upon leaving so I could get our one out from the back. You seriously can't expect customers to do that kind of thing. The noise: our room was noisiest I had ever stayed in. No double glazing or sound proofing at all so you could hear everything from the busy main road outside, which combined with the really loud banging and screeching from the water tank directly above our bed which went on all night. Barely got a wink of sleep the whole stay! The other problems were: filthy bathroom, dodgy plug socket, no lift, 2 single mattresses on a double bed, having to give your key in every time you went out. Not good!
review from KAYAK -
4.4
central location
review from KAYAK -
5.6
Liked the people - cheerful, welcoming, and helpful. They were really terrific. The weather was absolutely miserable. The view from the window. The tv didn't work well.
review from KAYAK -
5.2
the staff were really good and extremely friendly and helpful 4 floors up some very steep stairs
review from KAYAK
