Overview

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Lumley Castle Hotel
Best Beds

Chester le Street, Durham, DH3 4NX, United Kingdom
+44 191 389 1111

£62+

Overall guest ratings

8.7/10 Excellent
Based on 1,594 reviews

Review highlights

  • 9.2
  • 8.7
  • 6.5
  • 5.9

Good to know

  • Nice building
  • Comfortable beds
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    At Lumley Castle Hotel, you'll be within a 15-minute drive of Washington Old Hall. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. There's also a garden, and rooms at this upscale hotel offer flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,594 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.6 "86% said the recreation staff was great."
    • 8.2 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      7.8 "78% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average comfort."
      5.7 "57% thought the bathroom was big enough."
    • 6.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      5.7 "57% thought the bathroom was big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.0 "Bar is not good."
      0.0 "100% said beverages were too expensive."
    • 3.9 "Internet is poor."
    • 3.2 "Terrible value."
      2.4 "The price was too high for 76%."
      3.3 "67% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    Based on 1,195 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.8 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 3.8 "Bar is not good."
      0.0 "100% said beverages were too expensive."
    • 3.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Terrible value."
      2.2 "The price was too high for 78%."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    Based on 143 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 7.2 "Tasty food."
      7.2 "72% loved the menu selection."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
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    Overall rating

    9.4 Excellent
    Based on 15 reviews
    • 8.9 "Great service."
    • 6.4 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 239 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
    • 7.7 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.6 "High comfort."
      9.1 "91% said the beds were comfortable."
    • 6.8 "Breakfast is mediocre."
    • 3.4 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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