Book Enterprise Rent-A-Car car hires at Charlottesville Albemarle Airport

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7

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1

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pick up and dropcar available

staff was very helpfulget the car

airport locationgreat price

car was great

2.0

The rental car (pickup truck) that was requested was not available. No other suitable options were available either.Reviewed 25 Dec 2023

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4.0

Pros:The staff was friendly and helpful. It was very easy to get to the car and then return it.Cons:This was my first time ever renting a car I didn’t really know what to expect, but I was definitely disappointed. Once I got the keys I went to get the car and got in, I immediately noticed it smelled like smoke. It wasn’t unbearable but I wanted to report it because I didn’t want the company to think I had anything to do with it. I went back to inform the guys at the desk but they were all gone. I waited for about 10 minutes or so but no one came back. Fortunately there was a woman at another rental car company desk right there who took my information and said she would give it to the guys in the morning and to not worry about it. While driving the car around over the weekend I had the AC on and it had a mold smell at different times. I’m assuming the air filter needed changed. I’m kind of surprised This happened. I assumed rental car companies would make sure the car was clean and was maintained with new air filters. But perhaps not and this is just how it is. Also, I was incorrectly charged on my credit card and customer service is going to fix it but could not tell me why that happened.Reviewed 17 May 2021

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10.0

Pros:Friendly staff, quick pickup and drop off. Also, a great car.Reviewed 3 Nov 2020

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10.0

Cons:Fastest check in and check out ever!Reviewed 19 Oct 2020

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10.0

Pros:The rep on duty on 9/18 at 9:45 am was friendly, knowledgeable and accommodate my rental request. Through a website I reserved a large SUV. Enterprise was oversold on the vehicle I needed. The rep. came through for me on my request and worked hard to make sure that I had what I requested. That Rep made my trip with my family comfortable and joyful.Cons:Get more Large SUVs for the area (Charlottesville, VA) they always sell out on the weekend.Reviewed 21 Sept 2020

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10.0

Pros:YesReviewed 14 Aug 2020

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8.4

Pros:We used the airport location Enterprise, not the standalone in Charlottesville. Both the pickup and drop-off was very smooth as the agents were easy to work with! The price was great, vehicle exceeded our expectations!Cons:The "need oil change" light came on during the trip. I'm not sure if anything can be done in the future, it wasn't alarming to us as we knew the trip was almost over.Reviewed 13 Jul 2020

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10.0

Pros:Staff was very friendly. Pickup and drop off took no time. Van was exactly as expected!Cons:I have no complaints and no advice on how it could’ve been better. Everything honestly was perfect.Reviewed 3 Jul 2020

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10.0

Pros:Very friendly and helpful staff.Reviewed 24 Nov 2019

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More

• What is the most popular hire car from Enterprise Rent-A-Car at Charlottesville Albemarle Airport?

  Standard (Volkswagen Jetta or similar) is the most frequently booked hire car type from Enterprise Rent-A-Car at Charlottesville Albemarle Airport.

• Where can I find Enterprise Rent-A-Car hire cars at Charlottesville Albemarle Airport?

  100 Bowen Loop is the closest Enterprise Rent-A-Car hire car location to Charlottesville Albemarle Airport. The telephone number for this location is +1 844 934 1096.

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Charlottesville Albemarle Airport (CHO)?

  Yes