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Nice hotel, good designe
I enjoy the life music with a good food and reasonable price at the restaurant.
Very friendly staff ; understanding towards the children; basic but well prepared and very tasty food rooms beautyful but small (for two adults with two small children)
Rooms were large and comfortable - beautifully designed. Staff were very helpful. Location was handy to the city and main train station. Some staff and restaurant tended to the "too cool for school" side of things.
small size, comfort, service, breakfast, beds decor
friendly staff furniture in breakfast room sometimes uncomfortable (small tables)
Close to Messe, near the tram line; good food and tasty cocktails, hip space and rooms. Free bikes! They have an affiliation with a gym but there was a hug disconnect between the front desk staff and the gym itself; make sure you get a clear breakdown of what is offered. \ The biggest complaint though, was someone on my team had booked a room through an online vendor, but her father died the night before; when she tried to cancel, they weren't willing to work with her because of the online booking; they wanted to charge her for 90% of the room. Short-sighted of them, as we stay there for a trade show every year. Best they could offer was a credit for a few months. I tried to talk to them but they were not willing to negotiate. Too bad, as we liked the place but probably won't stay there again.
Nice room, perfect interieur and service My room to the street was to noisy, I will book one to the backyard next time
The hotel was one of the best hotels I've stayed at recently. The staff are really nice and do not hesitate to help, the Gibson music room was a really nice touch as were the free iPads you can get for the duration of your stay. They also offer a free three hour car rent, and the food is exceptional. With open bathrooms this hotel is obviously suited for solo travelers and xouples but not families :-).
wifi signal needs to be better in rooms.there is no chance that you can be online from the rooms
The actual hotel and rooms was the most fantastically designed hotel i have ever stayed in, staff were friendly and entertainment at night was superb. I would'nt fault this hotel at all but my only minor complaint was that there wasnt tea and coffee provided in the rooms.
Quiet Hotel - Minibar attendant entered room without knocking- when he found I was eating my lunch he did not excuse himself he just continued to open the ninibar and access and refill the items. Very inconsiderate! The chambre maid did not understand English therefore could not understand my instructions. The price of the breakfast of Eur29 is very high for a buffet breakfast - the same price as the room service breakfast. the equivalent to USD35+ for a simple breakfast is extremely high.
Location,quitness ,staff,room,total lobby environment +elevators. definitelly amenities in the bathroom which are poor comparing to the total style and the reputation of the hotel.
The location is excellent. I have booked a executive floor room and got instad a normal double bed room on the 10th floor. One the lower floor there was refurbishment goining on. There was a loud noise so we could not stay in the room. We paid a lot of money for a room that was not usable, because we had to work outside in a cafe. Only by night the noise stopped.
The Breakfast was nice.The staff were good .
Liked the high quality of service and the very comfortable room Very much set up for the business person on expenses very expensive breakfasts for example
Very nice hotel and Frankfurt was great. Wireless Internet was slow within the hotel.
Excellent Location in Frankfurt which is near Hauptwache. I could go shopping and take things back to hotel easily and continue shopping again. The nice room and nice view. I have the sickness and hotel staff are willing to help and send me to hospital. Next time I will stay in this hotel again.
Male front desk staff.
reception excellent service I have agreed for qiuck check out, but now I dont have the final bill. If you can send me by e-mail&
Hotel location. Bath and living rooms interior finish, furniture conditions and quality.
Gym is not complementary. Free internet only in the lobby, internet in room not complementary and very expensive.
The staff were friendly and the location was excellent. Service was a bit slow at the breakfast buffet.
Girl on reception who gave excellent service and help with our booking could not remember her name, also the beds were very comfortable. Disapointed because the television service in english was not working and we had to visit cinema instead.
great room and seervice great breakfast buffett need and interior roonm street noise too loud
Beautiful rooms with a great view.
The location was nice. And the glass shower... Was awesome! The food was okay if you like to eat nothing! Luckily there was a subway down the street! Also I got the Deluxe weekend package...and they never served the champane on arrival...
Close to metro and shops The room did not have a bath
Very good location, really great room and bed. Breakfast was really good.
Resturant,Service,Room small reseption
Spectacular view on the frankfurter Skyline from the terrace restaurant and bar No direct access to the hotel doorstep for cabs or cars: you have to carry your load from the parking or the square in front of the hotel; breakfast is poor and the part of the restaurant devoted to breakfast tables carries heavy reminiscences of fryin oil still in the morning...
Great location, 5 minute walk to the shopping area and 10 minute walk to the heart of the Christmas markets. Staff very helpful and accomodating. Breakfast was included in our booking and this made it very good value. We also had free movies included in our stay and free wi-fi. The paternoster lift was a good experience. Lovely, comfortable, spacious, superior room. No complaints, great experience.
4 meters hight сeiling, transparent shower cabin inside the room, nice viev from the window, spacious room - these all tune a to a good mood!
A good business hotel in the centre of the city
Good service at arrival and with the checkin to the flight. Nice room. Dinner and breakfast excellent. Difficult to shop in this district.
Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg). Everything. Great location, great staff and nice rooms. Highly recommend.
well restored, older hotel parking was difficult, but that seems to be a common issue in the european cities
Loved the Hotel. Front Desk was fantastic. They upgraded our room when they couldnt find a twin room for us. Very nice breakfast with lots of choices.I will stay there again!
the location,services, welcoming,location, friendly the restaurante of the hotel called Oscar, food wasnot that good, the atmosphere of the restaurante below the emageof thehotel, but thier waters served kindly.
Great location. Great bed and linens French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity
I had a sudden problem with personal transportation, and CARL, the concierge, took care of this problem right away.
*great location , very friendly staff ,excellent service
general atmosphere nothing
The french restaurant, we asked to have a healthy, without animal fat dinner and we got it, it was great. We got a room, which was not made (still not cleaned).
The reception at the hotel was very friendly and helpful, although what was meant to be an upgrade because I had stayed there many times before turned out to be a room for the handicapped! The hotel is impeccably maintained and very well-equipped. I am always impressed at how friendly and efficient the staff are; Bravo to them and the managers behind their training!
Good breakfast, clean comfortable room, good bathroom. On a busy road so a bit noisy each time a tram passed, but close to the station which was important.
good price,free internet ,just it small room,cooling with fan only
It was good as location in the center that's the only thing I liked. It's was very hot , actually very hot ( sauna) room I'm not sure if I'm gonna take a room there again! The service and reception was Ok not good not bad!!
Nothing The hotel is by all means not a 4 Star hotel in comparison with any other 4 star hotels that I stayed in anywhere in the world. In my opinion it can be rated as 1-2 Stars. Room was like a prison cell, Staff totally unhelpful, room was not cleaned once during 3 nights, Breakfast was poor & of cheap quality -Lidyl's grosseries-, Hotel car Parking was a catastrophe.
The hotel is very near the main train station which provides a good access to wherever you want to go in the city. The hotel staff were not very helpful and the room was poorly decorated. The safety deposit box was not functioning properly.
Front desk staff was very helpful in directions and setting up tours. The continental breakfast every morning was fantastic. The pillows are not very comfortable, quite flat.
The hotel was in a good location close to the train station, several good restaurants, and a short walk to the city center. I had a good WiFi connection in my room. The room and bathroom were clean. I would stay here again. There were no extra amenities like hot water/coffee maker or travel soap and shampoo in the bathroom. The bathroom did have soap dispensers.
does not correspond to 4 star hotel
Simple, friendly service - no frills but basics all absolutely perfect.
Very near by Frankfurt main station, 5 min on foot. Clean and new facilites. Friendly staffs. Good breakfast. There is no climate control, too hot and dry to sleep.
Rooms were clean Location is good No air conditioning Elevator is too small
Nothing. We were moved to another hotel when they couldn't fulfill our reservation, which was made months prior to our stay. Our reservation was not honored. Members of our group who arrived earlier were given 2 rooms when the Memphis Hotel didn't have any double rooms. We walked our bags about a mile to another hotel. I would NEVER, EVER recommend this place to anyone. Be forewarned..... a "reservation" doesn't mean a darn thing to Memphis Hotel.
I enjoyed the feeling of security and the convient location. I would have like a clock in the room
The hotel is great; comfortable and clean... ...but reception staff is not friendly enough and no help for carrying the baggages. It is a nightmare when you checkout with your baggages.
We had wonderfull view and well furnished, comfortable room. Excellent highlight after long-haul flight to Frankfurt.
Central location. Great view. The staff kept hounding me for my "voucher." I explained that I booked through Kayak and there was no voucher. I showed them my receipt, emailed them the receipt twice and printed the receipt out and gave it to Laura on the second night of the stay. Then, when I check out, they ask me for the voucher again! I get back to the U.S. and get an email from them...wanting the voucher. I expect that they'll charge me twice for the room and I'll have to do a charge back through my credit card. The beds are not fit for human consumption. P.S. a "double" room does not mean two beds - it means that you get a room that does not have the toilet and shower completely open!? They charged us 40 euro/night for a roll-away.
We have a room at twenty nineth floor with wide windows. there is a imagine view to the city at the day and at the night
location, quality of accomodation
Nice location. Gives an excellent view of the Frankfurt Skyline.
View of city very expensive phone calls
The rooms were tastefully decorated and very spacious and comfortable. The syline views were wonderful especially at night and the children loved the lifts! We had two fairly young children but were told the hotel could only add one single bed in addition to the double. Considering the amount of furniture in the room the writing desk space could easily have been removed and made way for another single. We had to take an inflatable for our second child which was OK but perhaps could have been avoided.
Design and location
The highlight of this fine hotel has got to be the view! For the lack of a better word: it's perfect! Furnishings could be better. Old school tv / radio but that would only matter if you actually pay attention to such things.
Comfort, price and central location.
The bedrooms were beautiful!
stylish old building with high ceilings, easy to find a parking place near the hotel
The cleanliness and comfort of the room. The facilities were modern, clean and adequate for a short stay.
I loved the stylish cosiness of my room & the outlook onto a beautiful old historic building opposite. I wished that there was an English language option on TV other than CNN or BBC-news only channels. Jet lag makes for some long wakeful hours in the middle of the night when tv can help to pass the time...
very convenient nothing negative. website choice which was exactly right. sorry stay was cut short due to unforeseen circumstances.
Great location, friendly efficient staff and superb value!
The single rooms in this hotel and very small and have a claustrophobic feel, will high ceilings and little floor space. Whilst the rooms are clean the facilities are lacking. Single rooms are OK for the budget traveller but not ideal for business.
Very well situated, close to the main station and not far from the shopping area. Clean, well-appointed room, adequate breakfast. The ideal place to stay for a short break in Frankfurt.
The staff was rude
The hotel was really good. Good service, clean, new installations and very modern. The breakfast buffet is really good, I recommend it 100% Nothing to complain about
Its location is excellent to overnight in Frankfurt. I have often paid twice as much for half the value.An excellent stopover I would stay again, great breakfast.
The location near the Hauptbahnhof and our offices is ideal. The rooms are very quiet. The breakfast is very good. The elevator is a bit slow. I would like a shaving mirror in the bathroom.
proximity to train station, great breakfast
Very close to the station
The room was small, as is typical of most city hotels in Germany, but very clean. There was no aircon so I hate to imagine what it is like in the middle of a hot summer but free wifi was great, staff was very helpful, breakfast good. Very boutique but only good for a short city break.
Ease of location Room colours were depressing, staff not very helpful
Close to Frankfurt Main Station, friendly staff Interned speed was slow, even they advertise as quickest in the city...
location, meal no ventilation in bathroom
The breakfast room was completely full and there were no clean crockery and we had to leave and return three times before a table was available and thereafter wait for clean crockery. The amount of staff is inadequate for the quota of guests.
It was big, nice parket floor and clean The bathroom could be renowated. There was an evidence of poor trys of hiding mildew in the bathroom, but generally it was well cleaned. Safe didn't work but we didn' need it anyway.
Very close to city centre. Nice warm room with full cooking facilities The apartment for 3 people is a bit small
Excellent location, very friendly staff, massive room, more like a flat, large terrace, large desk They could do a lot better in providing shampoo etc. Second morning shampoo/ shower gel (which wasn't great) had run out
the breakfast was excellent! the staff, especially the lady at the breakfast buffet was very helpful and kind, even though we had three children with us. also the rooms were very spacious and had everything we needed. All in all, a very positive experience the room smelled a bit of cigarrettes when we came.
The breakfast is great. The washing machine is free of charge. The location is excellent. The room space is more than expected. I have a baby with stroller. Unfortunately no ramp for it!! I have to carry it up the stairs to the 1st floor or downstairs to the reception area. That was really tedious. Also, the doors are not opening automatically and also needs a key not a magnetic card which makes the life very difficult each time we need to go In and Out of the hotel. The kitchen tools are useless and in a bad condition. The stuff are very neutral. No help, no smile, no offering for help. I'm not saying that they were offensive. They respected me but didn't feel that they are welcoming me. The left is very very small. One person with small stroller can use the left at a time. Finally, the star rating for this hotel says that it is 4 starts and this is very misleading
Good location, spacious well equipped apartment.
The room was big and the hotel is very close to the center. The area is very safe and clean. Some of the staff are not friendly.
Located 1 block from the Ubahn and restaurants. Across the street from a lovely park. Walking distance to museums, historic sites. The room was a good size and well equipped including kitchen. Nice breakfast-fresh foods with good variety. Shower stall was smallish and had ill functioning doors.
friendly staff, excellent location.
The room was decorated in a modern style and was spacious. The hot water pressure in the shower was excellent. Apart from the curtain issue, it was good value for money. The only window dressing was a net curtain, which did nothing to block out the street/security lighting outside - as a consequence I got very little sleep.
the location, close to the train station the room is not easy to go to-lots of stairs........
I had problems after my my stay. I asked them to fax or e-mail my bill but did not even respond my mails. This is really irritating, they don't care...
Newly tiled & re-furbished en-suite, spotless. Good location for train station travel; yet manageable walk to explore city; excellent over-night stay.
reception, taxi to the airport, breakfasts it was little bit noisy. The next time I will order the calmest room in the hotel.
Breakfast Noise from street was to loud
Access to center
The Breakfast is excellent
The staff were very good. I put poor for value for money because I'm fed up paying such a high premium for book fair rates. They are too high. I was also surprised that they charged for internet connection, this should always be free for hotels in business districts, but like the book fair room rates they are taking advantage.
It was located between main train station and shopping center.
Very close to Frankfurt main train station. 10 minutes walk to shopping area. Hotel parking cost 15 Euro per night which is to much.
Die Dame die uns eincheckte war nicht freundlich. Wir wurden erst einige Zeit ignoriert bis sich eine von drei rezeptionistinen die mühe machte aufzublicken. Uns wurde gesagt das die zimmer nebeneinander seien, waren sie aber nicht. Das zimmer war sehr staubig und in den gläsern waren kalkablagerungen. Ich würde hier nicht mehr übernachten. Es ist definitiv kein 4 sterne Hotel! Das WLAN ist viel zu langsam, so macht es keinen sinn.
I upgraded my room at checkin for a larger room and actually was given a smaller room with a shower that did not work, when I went to check out it seems that the staff did not care about the problems. I did manage to get them to reduce the rate to a standard room.
The breakfast has a good selection of cereals, cheese, bread and fruits. The room is clean and comfortable. The reception is helpful in providing us with a map and direction to the city.
The hotel is close to the red light district. There were always some suspicious persons around. I once saw a man giving some drugs to another man on a street near the hotel. Otherwise the hotel was good.
breakfast was good and room comfortable only one towel when two people staying. having to go to restaurant to get teabags and milk, when not replaced. Could not shut the door, it just would not lock. we got the housemaid and the receptionist and handy man none could shut the door to lock. perhaps we were unlucky
Really close to the financial district and the train station. It is in the centre. The district isn't the best, but I didn't have any problem.
thre were no chair in my room.
Very conveinient location. Friendly helpful staff. Hotel was quiet and very comfortable
Location (easy to reach the business and touristical points) Functioning the plumbing in the bathroom
The location was great, very convenient for a weekend city trip. Very close from everything. Very friendly people. Breakfast buffet was very nice. Room was clean and all equipped.
Excellent location....friendly staff.....nice view as my request.... No air conditioner in the room
Excellent position for access to city.and the breakfasts are first class.and the staff are very polite and helpfull No
Best possible location in the hearth of the city if you like to explore most landmarks by foot. Nice breakfast buffet. All in all excellent value for your money, Difficult to load and unload luggage due to very agressive taxi dirvers at their stand in front of the entrance. Near parking house not easy to find.
Lovely comfortable hotel. Very clean room and bathroom. Quiet room at the back of the hotel. The staff were efficient and friendly. Excellent location close to good shopping and Christmas markets.
cetral location. near fressgasse and other points of interest. pretty old fashioned.
free good quality wi fi
It's very clean The lift is too small
Location was great. Staff was very kind and helpful. All I needed as a businessman was available. My room was very small but tidy. The lift was a bit lazy.
Location close to the railway station, fantastis breakfast, very clean and modern decor and very friendly and helpful staff. We loved it
The hotel staff where extremely friendly and the service was excellent I would definitley recommend this hotel to my friends. No I was with my mother and younger sister and we had a triple room. To be fair we checked out at six am and they had a breakfast ready forus we were very impressed.
Elegant; extremely clean; excellent staff.
The room was very clean and modern. The buffet breakfast was really good. The room was smaller than I expected.
Small room but you can get everything you need; 3 minutes to main train station. You can see a lot drug addicts in the street close the hotel.
the Location, very clean,
Convenient (close to the train station), surprisingly quiet, clean, relatively inexpensive.
good design but very tight rooms as usual in most frankfort hotels they offer a very tight studios and call it single rooms,,,,,,i advise always to book a double---which is tight as well---instead of having a very tight single rooms which is so bad kind of rooms and expensive too
Location, friendliness of staff, breakfast
It's a budget hotel, yet clean, simple and tidy. Breakfast was unexpectedly good, esp with such package room rate. The area where the hotel is a bit unsecure. Hotel is not air-conditioned makes it not a choice for me during hot season.
Free internet connection at hotel lobby noisy at night, people walking down corridors slamming doors and even more noise afterwards
proximity to the train station and trolley was the only positive. This "motel" is located in the red light district. DO NOT BRING YOUR FAMILY HERE. No Children!!!. The entire place smelled like the Korean restaurant downstairs. My entire room smelled like Kim Chi which to me, smells like burning garbage. I had to keep the window open the entire time just so I don't throw up. The room was a low end motel room. The TV was more like a computer monitor and only a few channels. If you need to use the iron for your clothes make sure you have 5 euros on you. Its the deposit. They must have a lot of guests steal the irons out of sheer anger. I couldn't figure it out.
The room was clean, and comfortable. The road access to the hotel is not easy, but that is because of the chaotic road system in Frankfurt, not the hotel's fault
Excellent Central Location
Very convenient! A little bit noisy
I liked the multilanguaged helpfull staff, fast and proper problem solving. The hotel has good connection to the airport and city center, good location for shopping and city attractions. The room was not too big but enough for 2. Breakfast has not wide selection of items, however is fresh and serving ledies are polite and helpfull.
Low price Uncomfortable bed, noise
The room is very clean. A good Chinese restaurant is close to the hotel. Most of staff were friendly and helpful, but one staff lied to us. When we wanted to check in, the staff told us there were some problem with rooms and he located us a room in a 4-star hotel which was far from the main station. However, when we intended to cancel the reservation, he gave us a room in this Corform Hotel.....
The location of the hotel is attractive , wonderful staff Breakfast needs more variations, double room is narrow, very clean,
The friendliness, helpfulness and courtesy of the reception staff were exceptional One would have expected a lounge in a **** hotel
Staff were very helpful, offerred an upgrade to air-conditioned room which was well worth the cost. Central location excellent.
Reception staff were excellent Hotel seems to be an ethnic franchise. The downstairs seems scruffy and I had stomach trouble after eating the food. In addition the hotel is on the edge of the red light district. The local area has a lot of drug addicts.
Nothing. In fact I checked out on the next day imediately. the location, the elevator, the restaurant.... no car park.
Convenience Too close to the red light district
clean room with spacious bathroom and enough towels and soap slow elevator
Friendly staff Room size.