Geneva hotels in Grottes et Saint-Gervais

Pros: Staff were very friendly and helpful

Pros: From the view to the class of the hotel and the respect and kindness you get from the staff everything was just so perfect. Thank you me and my wife enjoyed every single minute of our honeymoon thanks to you guys

Pros: Liked every thing about the hotel . From check in till check out . Friendly and courteous staff.

Pros: The staff are exceptional, facilities are at the top of their game and the restaurant overlooking the lake it brilliant. so is the roof-top terrace. best beds.

Pros: hotel location, friendly staff

Cons: noisy from street side, wake up earlier when needed

Pros: This is a nice hotel near the train station. Friendly staff. Large rooms for Switzerland. Location not too exciting but convenient. Like much in Switzerland it is very expensive.

Pros: The staff and hotel is excellent. Very clean rooms. Refurbishment in recent years. Located near to the lake and only 5 mins walk from the station. I have stayed here many tines. Very quiet too.

Cons: Very basic breakfasts. But ok. Typical continental. No Bar.

Pros: Excellent Staff and great location

Cons: N/a

Pros: Special thanks voor Camille! For the upgrade and lovely attentions. For the listening ear and her smile. In fact the whole staff was wonderful. Very nice and beautiful hotel with excellent rooms, great breakfast and top location. We loved every second from our stay. We felt like V.IP's. xxxx

Cons: Nothing at all !

Pros: Fantastic location, quiet and clean - highly recommended

Pros: Location is excellent. Design is cozy. Bed is very comfy. Weronika on reception had the best approach of hospitality. Breakfast was good. Wine was good. Staff was very responsive and efficient - I did not have to wait for anything long, if at all.

Cons: Cleaning was not top notch. Clothes and bags from shopping were untouched and not folded in a nice way for a room to be welcoming and look tidy. Same goes for glasses, papers and snacks on a table. So, impression of rom being clean is not in your eyes. Also, once the small area with kettle on a top of mini bar was left totally untouched. So, all cups which were used remaind with tea stains and tea bags. The same area also deemed to be not very safe as steam from kettle goes directly into the socket above... Bottom line: room is clean on a hurry and time is not taken to check it and make look presentable. Smell also was not fresh. Second floor with bed in duplex was very hot at night even with AC on on max. Sleeping was not as comfy as it could. AC is on the ground floor and is itself on the floor so all cold air remains there and nothing goes up. Some staff also need training on a manners and communication on the reception. I stayed in many hotels and it was surprising that not everyone was as sincere. A general lack in polishness and enthusiasm. Restaurant was adjucent to the bar while the former was empty and the latter full. I was not allowed in the former to have a glass of wine (rules). I believe this is not acceptable and has to be flexible, given it was empty. What would happen if I sat and had a glass of wine when a restaurant is empty?

Pros: The location can’t be better. The stuff was extremely nice. The room was great and the bed were very comfortable.

Cons: Nothing

Pros: Loved this hotel. The location is great for waking everywhere you need to get to. Rooms are super comfortable. Hotel staff were super friendly and accommodating.

Pros: Everything is excellent

Pros: Excellent location, sound proofed windows, and very comfortable bed. I was happy with the size of the room, and the staff was friendly and helpful.

Cons: The breakfast was good, but some sliced fruit or more cooked options would be better. The price of the hotel is still somewhat high, although I guess that's normal for Geneva.

Pros: It was a great location for travel. Train station is right across the street yet the rooms are very quiet being on a main road Bus stops are right there and you can walk around very easily if you know the city. Price was not bad considering that you are in Geneva. Staff was always very helpful and friendly.

Cons: Breakfast was a bit disappointing. The rooms are a little tight, but that is to be expected in Europe.

Pros: The young guy at the reception is really nice, the location of the hotel is comfortable, the rooms are clean and spacious, everything is great.

Pros: Free public transport

Cons: There was no hair shampoo in the bathroom

Pros: The hotel is located next to the railway central station, which is good for the transport by train from / to airport and also a 5 minute walk to the Geneva Lake. The WiFi connection is very good. My room was comfortable and had street view. The breakfast is good.

Cons: The bathroom is very small. The air conditioning / ventilation is very noisy. The room lighting is not very good.

Cons: Breakfast had ran out of a few items.limited!.

Pros: Good stay for a night , but the hotel is not soundproof

Cons: noisy room - stayed in a 5th floor room

Pros: Location and price

Cons: not much choice for breakfast. The bathroom had dirty marks on the vanity.

Pros: The staff is always very friendly. The location is just perfect, 2 minutes from the big store Manor, next to a Starbucks, 5 minutes from the old town and the street full of stores Rue de rive.

Cons: The gym could use 2-3 more equipments.

Pros: Perfect location

Cons: Nothing

Pros: the rooms are very nicely renovated. The location is excellent. The staff is very friendly and helpful!

Cons: there was a little problem with A/C. But was fixed

Pros: Location was excellent. Stuff was nice. Room was clean

Cons: Bathroom is the most inconvenient I’ve seen. The shower - the shelf of the sink... the toilet. Nothing fits properly and it’s a pity cause this is something rather easy to fix and upgrade the whole stay The fact that the heater Cannot be turned off - impossible to sleep like that.

Pros: The hotel is comfortable and decorated in a contemporary style. It is very well located and the staff were professional and pleasant.

Cons: I liked everything

Pros: Location Value money Easy to Communicate

Cons: N/A

Pros: Close to city

Cons: Bed is very uncomfortable

Pros: Great location. Staff were very kind and helpful.

Pros: The hotel location is great: just in front of the train station and next to the bus/tram stop of Coutances, its really easy to reach the city center or towns in the vicinity of Geneva for day trip. Accommodation is clean and functional.

Cons: The bathroom is a bit low ceiling which makes it uncomfortable if you are a tad tall. The breakfast is nice but basic.

Pros: Near the bus station, very comfortable and well cared for.

Pros: Very well located.

Cons: First floor is above a pub that blasts music till 2am, very noisey neighbours. Soap dispenser in shower has mould.

Pros: The location is fabulous...walking distance to the lake and everything is very close to the hotel. The hotel is very good for the money.