food variety and tematic restaurant
Please write at least 15 words
Professional hotel staff, the room big and comfortable, with a beautiful view both to the seaside and the pool, the hotel is just a few steps from the beach. There was plenty of food, not very tasty, very hard to find something really good. We tasted, but it was not well cooked. The same opinion regarding drinks (soft or alcoholic). They need to improve the quality of food. We booked a table for dinner at the Italian a la carte restaurant, but we didn't find anything special, except staff's attitude and the environment.
I liked the services and the food, the rooms, the surroundings. The rooms from upper floors have great sea view. I didn't like that we couldn't find places at the pool, at least not if you wake up after 9 o'clock. Everything was occupied, people let the towels on the chairs and then went to eat. But the towels kept the chairs taken for the whole day. So this I didn't like at all.
Good :) Not have
Excellent ,specially for family with kids.In Kindergarten very good staff,young and vivid.ALL The best for you!!! Maybe the food could be better.
The food is very good. The restaurant staff is very kind, always ready to help you. Greate animators/toys at the playing house. Very nice swimminng pool. Poor cleanliness of the bathroom, bad smell of the towels, hair on the sheets and bathroom floor. It is a 3rd stars hotel, not a 4th one.
the rooms was fabulous and the services the same
Group fun, facilities, all inclusive services and value for money. Drinks supposed to be original were not (Finlandia, Jim Beam, Martini etc). All drinks were in original bottles but with different liquid (Bulgarian maybe). Compared with last year when I've been there 3 times, the prices went higher and the quality of services down, so I will skip this next year.
The animation team was excellent, the bartenders very nice persons. Hello Vesko, Vasko, Pascale, Nadia and Ola. Every day is the same food, good but the same, bathroom was for 2 stars, only few TV programs , most of them from rusia amd Bulgaria, only TVR International for Romania.
The swimming pool The elevetors service
the hotel is excellent, we had a nice room with pool view, very clean and cosy. the food was also very good, local drinks of a very good quality. every night the hotel organized entertainment programs for the guests and during the day you could play darts or watersports. we loved it!
We liked the way people treated us, the well cooked meals (especially your pancakes), that there were a lot of fruits and various kinds of food. We liked the pool very much, we think it is the best pool in Golden Sands. Still, it would be very nice if you could warm up the water inside the pool :-) And your entertainment team is really funny. I didn't like that the staff gave us no materials to find out about the facilities the hotel has. For example, we found now, after we arrived home, that we could have played tennis inside the hotel. Nobody showed us where the snaks serve or that there is an outdoor restaurant.
Big room, the swiming pools, the animation program The quality of the food could be improved ( especially in the morning) the lack of parking places and in the absence of the hair-dryer ( not specific for a 4 stars hotel)
Eating, stay at the bar, pool, spa and enjoy of the view of my room to the sea and the pool. The staff from Reception.
the room with sea-view is excellent
I am sory but is not a 5 stars hotel !!!!!!!
The food was decent for all inclusive. The room was nice and clean and the facilities were good.
Excellent pool area, size of rooms, view from rooms Too much noise during the night, not for people with small children
spacious rooms, friendly and efficient staff the furniture is like in a 2-star hotel, the walls and doors are tired
good location, close to the beach; very nice view out of the balcony; large rooms; good food; friendly hotel staff poor food selection; all inclusive package applies only for part of the bars in the hotel; more like a 4 stars hotel than 5 stars
The position of the Hotel. The Hotel staff, food and beverages.
The room was large and very confortable. The food was poor, but good.
the rooms are spacious..the food is good there is no free wireless for internet and is very slow
room, food, pool
We like steam bath, sauna, swimming pool and massages. I don't like the cocktails at the Lobby bar.
The pool :) Again, the staff. Poor quality of the food
90% of the staff just didnt care about anything!They would not last 5 minutes in any other hotel in UK or western europe.
the food and the view, the beach and the hotel at night
friendly staff, food was good,lovely view from room,very clean hotel,excellent leisure facilities.
I loved all the services that the hotel gave.The only problem was the need for more than two elevators The only problem was the need for more than two elevators
The inside-pool, restaurants, casino. no.
Very modern and clean rooms. Goof facilities Some staff were very offish but some very helpful
The room was very good, quiet, clean, with amazing view
Very good value for money, good location in front of the Chaika sandy beach although almost 1 hour walk from Golden Sands center but we were aware of it before arrival, very nice and simple interiors, good breakfast, good reception service, very nice view over the sea. Clean apartment but with place for improvement - more attention to the bathroom, just one bathroom for 3 rooms apartment.
nimic in mod deosebit, dar este un hotel cu un bun raport pret/calitate hm.. mancarea este ok, dar mereu trebuie sa astepti la coada pentru a putea sa iti iei chestiile mai bune :)
Nothing. It is not a 4 star hotel. Services and facilities are worst than one can imagine. My wife and the two kids all sufered from food poisoning and we had to leave earlier. Although the elevator was not working properly it was not shut down and as a consequence people got stuck in between levels. In the room shower was broken and there was no remote control for the AC. There are many other things to mention but as a conclusion it has been the worst trip in my entire life and it was all due to the quality of the hotel.
The only thing i like in this hotel was the big room with the big balcony and the pools. I did not like the food,was terrible,really awful,for the kids they where having a small corner with 2 kinds of meals,but i had no courage to taste.When they had french fries(3 times in 7 days) the people were fighting or it.I did not imagine that a 4 star hotel can serve such a poor food.Never again here.
the food was better than we expected, the pools were clean, staff friendly the room could have been cleaner -we foudn a lot of dust fying around on the floor, the shower evacuation outlet was partially clogged so water did not drain almost at all, shower gel had been mixed with water and put back in the bottle, an old Tshirt was still in the closet
Quiet place, far from the noise of the resort and at the same time less than 2 minutes from the centre. They keep your ID cards and passports as a guarantee for payment. The food and the hotel as a whole are far from a 4**** category.
nothing everything was bad
Hotel postion, big rooms, food was ok, best quality/price The pool was small and not very clean, Few parking places
room size food, old towels
The hotel is relatively close to the beach. The resort is big, with a lot of shops and restaurants (bars). The hotel should be ranked below 4 stars. However, most of the guests are young people (below 25), and therefore families with children are the minority. I will recommend this hotel to people who don't care about luxury and they want only to spend the holidays in a very nice resort at low cost.
Great service and fabulous breakfast buffet. It is inexpensive, but very comfortable, with great beach access.
location very close to the sea and shoping area and also excelent swimming pool at Golden yavor. Restaurant-old style and the meal very similar each day.
The room (studio) was big, quite clean and very suitable for family with children.The swimming pool was clean and spacious.The parking area was big and under surveillance.The food was rather good, but not very diversified.The quality of drinks and coffee was very poor (served from coffee and drinks machine in plastic glass!?!) which in my opinion is unaceptable for a four stars hotel.Moreover, for all inclussive service, I was very surprised to find that between meals there was no food available (no snacks, no fruits, no icecream, only the same drinks and coffee from the machine). As I mentioned above big improvements could be made in connection with food and drinks.
The room was nice and clean and the food very good.
The big rooms and the fact that the hotel was clean Did not like the all inclusive system which did not include anything (no water or other non-alcoholic beverages, very little food at noon...). Also the hotel is not on the beach, it is 5 min's walk away (this i knew before going there). If you go on a half-board system rather than all inclusive i think it is much better value for money.
It is close to the center of Golden Sands and it was a very relaxing place. I used also the facilities at nearby Golden Yavor, especially the pool. Golden Sands is a great place for a holiday. I recommend it to anyone. I did not have a lot of time to watch TV, but I would have preferred more channels.
I loved the apartament, the distance form the beach was like 150 m, good position I did not like the food; poor meniu and not a good taste
Good swimming pool, Nice comfy apartment. There was a power cut for a night, the whole hotel was out. When the power came back on the air con didn't work for 4 days which was uncomfortable and none of the staff apoligised for this. If something in the hotel goes wrong the staff or manager are not trained well enough to deal with the unexpected circumstances. there was hair on the bath and floor when we entered the hotel bathroom. Coffee not good at the lobby bar for the price.
it was so relaxing,but stayed end of season. air con not very good, safety deposit box for 1 week was £25, too expensive.
few parking lots, the lobby bar has 24 hours programme and some visitors might be noisy
I liked the room very much. It was spatious and comfortable.
Relaxing very friendly people Drive to entrance
All the staff were very friendly and helpful. The meals in the hotel restaurant were especially good and also had an excellent choice of wines.
Yes , a lot
The hotel and the room was very clean; the staff frinedly. The breakfast was Bulgarian conditions for good and varied. Even fresh fruits were offered. I woulld always book again! It is i bit far away from the city center, but only five minutes by bus.
Aug 28 2016 and Sept 9 2016 By William Everything was great .Great location
The restaurant and the service in global
The services and facilities Not applicable
friendly, clean, good value for money, not too far from airport and great having the complimentry pick up shuttle instead of getting ripped off by airport taxis.
Hotel was great, outside from center but on walking distance. Rooms were clean with a helpful staff. Rooms were quiet and good for relax. Would be great if hotel rooms had terrace. A bit far from seaside.
Nice view to the sea, possibility to a pleasant walk in the nearby coastal park, good bus connection to city center and airport. Situated in a residential area of concrete block of flats, unfriendly surrounding, difficult to reach by car.
Nice hotel, friendly people. Not so good you can smoke in the breakfast and dining room.
The personnel was excellent and cooperative. They have to improve the food variety. There are no alternatives for payment. They do not accept credit cards. Food variety. & payment methods
The personnel was excellent and cooperative. They have to improve the food variety. There are no alternatives for payment. They do not accept credit cards. Food variety & payment methods.
The food. The hotel was bad smeling, and dirty.
Good value for the money, clean and spatious room, plenty of food (diverse and for all tastes), cocktails, drinks, ice cream and snaks included in all inclusive, nice pool, although you have to wake up early in the morning to find a spare seat. We couldn't pay by credit card, they accept only cash. There weren't many entertaining activities during the evening at the hotel for young people, it's more suitable for families with children.
Sea view, food diversity, pool, staff from restaurant.
Professional services, friendly personnel, always ready to help, good facilities for kids, very good and diversified food, plenty of food, No toothpicks on the tables in the restaurant, you had to look for them at the food bar where they were placed in one small recipient; during night in our room a very strong smell of urine came through the sewage holes on the floor of the bathroom, no natural indigenous drinks for kids, only carbonated Pepsi or Coke stuff.
the food was very good room is too small ; can not pay by card or directly in euro ( only leva ) ; no indoor pool ; no gym sall
Services were excellent, the food was great, staff very friendly, in a few words it was everything we hoped for! The parking was to small, and we had to park in another parking lot!
is not so far from the beach, is old and need to be refurbished, is the same location as Varshava Hotel, but the Sunny is the better part. It was ok but I will not try it again It vas not very clean, the breakfast was not so perfect, parking place very small. As a conclusion the Bulgarian Seaside is turning into a Romanian Type.
Not teasty food!
We enjoyed our staying at the Sunny Varshava Hotel because the hotel staff was excellent. After we checked out we asked the hotel staff to keep our car in the parking because we checked out at 10 am and we left Golden Sands at 15. There was no problem to keep the care in their parking. The food and the room were ok. Maybe the moving walls from the elevator.
The silence was great.The hotel was clean and the staff was very friendly and smyling.
It was excellent value for money, the staff was friendly and the proximity to the beach was reasonable. They hurried guests through breakfast and at 10 am sharp started clearing food, tables, etc.
decent rooms, as others have mentioned, sunny varshava is a part of varshava hotel which is 2*. the food is not 3 star, neither the serving, more like a cantine.
Good value for money. Good location. some rooms with excellent sea view) hairdryer is good facility.
the pesonal the hotel was only 2 stars and on the site the hotel was with 3 stars
The hotel was perfect in the sense of us wanting to have a relaxed vacation and spending most of our time at the beach or the pool. The staff was friendly and it was nice and clean. No luxury but just basic things at the rooms which was OK for us during this stay. We were not too fond of the breakfast buffet, but that might be just a matter of taste.
The hotel is good for a holiday when you don't want to stay only in hotel. It's clean, the food is ok, the swimming pool was great. the check-in hour on the site is wrong... It's from 14 and not what it said there.
The swimming pool was perfect and the possibility of having buffet dinner. Yes, the high price of the sunbeds for guests. It should be free for them. And the lack of the ramp on the steps for babyprams and wheelchairs. The lack of wireless internet in the public area in the hotel.
Very gentle and professional staff
helpfull staff and confortable room, just some slight improvements needed in terms of hotel facilites such as lobby area, poolside, breakfast. Overall good value for money
The room was clean and well equipped. 1) Since the hotel is close to "Party Street", the road where most of clubs and pubs are located, it is very noisy until 6.00 AM. Please adjust your sleeping and drinking habits accordingly ;-) 2) The laundry service is poor but expensive (about 5 euros per item), and they do not even iron your trousers! 3) A 3x4 inches soap is all you get, so bring your own shower gel.
the hotel manager is a very nice person poor breakfast and all inclusive meals, the hotel doors need to be changed, a lot of hookers into hotel lobby every night, watch out when you arrive to TV if you have children s - there are 3 porn channels already set up
excelent staff,location close to the center of the resort but also far to the beach. bad air conditioning,poor breakfast.
clean, elegant room, excelent giant double bed, warm ambiance
The staff is simply amazing. Never have I experienced such a helpful receptionist as the woman who helped us with complicated transfer to Burgas airport. We also got a free breakfast pack to go without having to ask, since we left so early in the morning. Good price, nice facilities and very good location. The only problem about it being a small walk down to the beach is all the persons trying to get you to eat at their resturant and packing you with flyers about karaoke bars and strip clubs. Which actually doesn't have that much to do with the hotel itself.
- the pool - the hotel doesnt look like 4 stars hotel; when they had to clean, they never vacuum,they didnt change the sheets,no soap in the bathroom; when i arrived they retain my passport for more than 24 hours; the food is poor, all time same,no fruits
The facilities, the personal, the food everything was excellent. No.
Next year. This hotel is very,very,very good !!!!!
The amenities, such as swimming pool, jacuzzi, sauna. Ideal for the business trip with wi fi in receiption area Mostly caters for people from east of Bulgaria, apart from the staff there were no English speaking people staying there and in our room all information was written in hebrew
was k.i enjoy very much.but for this hotel of 4 stars i dindt find in my room iron mashine.
it is in a quiet area yet, not far from the main attractions and the beach
Service of the staff the bathroom was to small, water for the shower sucked, bc it would go from hot to cold and spit water out and does not give a steady stream of water. I have traveled Europe and been in many hotels however your sits right below average
The hotel has wifi, parking lots just in front, good food selection for the breakfast. Perfect value for the money. No suggestion, everything really nice.
Rooms are clean, staff speaks a bit English, access to Casino and some money to spend. Fairly good price for the room. Breakfast is impossible, very small room, lot of people, low food variety. Coffee is just a coloured water. Only 5 parking places in front of the hotel, to park the car u need to drive the entire resort to reach hotel parking place. Would clasify it to max 3 stars, not 4.
- Very far from the beach! No parking space! We had to pay 10 euros/day for parking at another location! It has 100 rooms but only 10 parking spaces...We found spiders in every corner of the room!
Confort and services
Room Staff very good. Position. Lounge and reception area good The cooked food was always cold. Dont have dinner there.
The hotel is the best value for money you will get in golden sands. The breakfast was diversified and the location was next to the beach. There were a lot of old people , but this may not be a bad thing.
Extraordinary View of the sea and Golden Sands resort. Nice and clean Balcony is not very private
the hotel enjoys indeed of a good location (in close proximity of the resort center) and very close to the beach, excellent view of the sea, good food, quite good services, value for money poor english even for the receptionists, a little bit noisy (in the evening) from the bars and restaurants just outside the hotel, a very very small swimming pool (you'd think it's for children) and few sunbeds arround it, a very small parking lot, and quite difficult access to the hotel (if you arrive by car)
it was situated quite close to the beach.. and quite affordable
Location is good, the price Bed linen was out of date, it definitely needs to be changed to new or poperly cleaned
Very good location (right on the beach); confortable; friendly employees. Perfect destination for weekends
A nice hotel for budget travellers! Good breakfast, nice view, close to all clubs. I couldn`t pay with a credit card even I`ve made the reservation with one. So be ready to have some spare Leva in your pocket. Also the drain in the bathroom needs a proper declogging.
I liked the location, on the beach. Sea view in all the rooms Very nice staff
excellent sea view and very good location
The hotel staff was great, the room was very clean. We had half board and the food was great. -
The people at the hotel are friendly and like to help you. The hotel newly built and is cheaper than most of other hotels in Golden Sands. The comfort of the room and facilities is 4 stars worthy. The staff does not speak English besides the receptionists, it is away from the beach (10 min by foot) and the restaurant buffet is quite bad.
the room was very large, the staff friendly and the food was good
Very nice new hotel with huge rooms, very good food. Exceptional value for price and nice staff! The juice at breakfast is not recomended. A little bit too far from the beach (10 min walking in the sun is not very pleasant)
The room was excellent. We have stayed at second floor (first level) in a spacious room with a terrace. Too few tables for eating outside. At the breakfast/dinner, to few fruits in the menu.
The hotel has very confortable rooms, it is a very nice location. The food was very low quality.
Very big room, breakfast and dinner was above average (quite good). A "closer to the beach" location whould have been nicer, small parking lot (for me it was not a problem because it was the begining of the season, but I guess things will not be as good as they were in high season), no room service.
new hotel, big camera,
Large clean room with a big terrace, new furniture, good air conditioning, very nice view from the seaside room on the top floor and very friendly reception staff. Overall, very good value for money in terms of lodging. Underground guarded parking (5 EUR / day) was also nice to have. You can eat the food for nourishment. Most of it seems fresh, but it's far from being a pleasurable eating experience. No drinks whatsoever (except for paid drinks from the bar) at dinner and a lousy un-natural juice and some horrible coffee for breakfast. Also, half of the serving personnel doesn't speak English, but they are still trying to help.
i liked the spa and the rooms and bathroom the food
the staff was excellent, always smiling, willing to help. it is a quiet complex and very clean. no one speaks english only German and it made it hard to communicate. moreover when we arrived only after check in, and after i payed in advance i was told there is no water and electricity in the whole neighboorhood from the previous day. this was until the following day, and it made things a bit uncomfortable. no A/C in bedrooms - i felt i was misinformed of this in there website and through you
Modern clean and large apartment. Friendly couple at the reception. German knowledge is advantage. The Hotel is difficult to find. The Igo 8 does not contain more detalied map at Golden Sands area. There is not a 24 hours reception and breakfast is not available.
The rooms were great and at a great price and the staff were very friendly and helpful The distance to the beach was about 500 meters.
Staff very nice (even they don't speak english :), rooms are very clean, nice complex of vila/apartments (looks like 4 stars facility), large swimming pool. Ideal for families. Best value for money. Little bit far from beach (there is a shortcut through the backyard garden). 50 EUR deposit - I found out there.
hotel location - not far from the beach and in a quiet place; clean and tidy rooms; friendly staff; the fact that hotel has a playground for kids I was a little bit disappointed with meal quality served at the hotel, although the variety was good.
The things that I like the most at this hotel is that is very clean, all the stuff knows good english, the food is excellent. Also the stuff is very friendly , they can help you with every thing you want. I will recomand this hotel to my friends, and if I will have the chance , I will come again. The single thing that I didnt like is the location because if u come back to the hotel late in the night it's a litle bit scary
Calm and relaxing
The swimming pool, the food, the beach No air conditioner
Excellent food, good quality staff
The food is good.
Rooms are reasonable, however no beakfast was included.
The view, fairly the restaurant. The shower was broken, the toilet seat was broken, the sewery of the toilet was leaking - so you can imagine what a pleasant view to have when going to rtoilet, the temperature of the water was changing from hot very cold, the air conditioning unit was making a lot of noise so it was unusable at night, the bad sheets were not changed not even once in the 8 days of my stay.
Working air-condition, daily cleaning, easy free parking - we use car every day, pool, near to Golden sands or to Albena, good buffet breakfast, good price. There is no lift so be aware about your floor. We haven't a sea-view because of a big tree and other rooms probably because of new hotels in construction. Nearest beach is not satisfying and it's 166 stairs to get there (I'm not joking!), so take your car or catch a bus and go to real beach. Breakfast is good but lunch and dinner were terrible. Still the same menu, some meals was acceptable, but most of them not. We have a full-board but I strongly don't recommend it. Pay only for breakfast. It's a good place if you accept what can you get.
The pool and the restaurant are great. Also the peacefull environment is great for relaxing. I also enjoyed the fact that they had wireless internet (but at higher floors it cannot be reached) At the moment the hotel is not 100% finished and during the day there is noise. Also the beach is not 200m from the hotel, is aprx 2 km from the hotel (it takes 40 min walk). The hotel is 200 m from the sea but there is no direct access.
Only the terrace.